Greenwayhealth

What is Greenway Health

Greenway Health is a vendor of integrated clinical, financial, and patient engagement software designed specifically for ambulatory care practices. The company provides electronic health record (EHR) software, practice management (PM), and revenue cycle management (RCM) solutions delivered via a cloud-hosted platform. Their product set is aimed at primary care, specialty clinics, and independent medical practices that require a single system to manage patient scheduling, documentation, coding, billing, collections, and reporting.

Greenway positions its platform as more than an EHR by combining automated clinical documentation, patient access tools, and analytics with operational and financial workflows. The company emphasizes interoperability and cloud infrastructure (hosted on Amazon Web Services) to provide performance, scalability, and security appropriate for healthcare organizations. Greenway’s product suite typically includes modules for e-prescribing, telehealth support, patient portals, and integration with third-party labs and imaging services.

Greenway Health also provides managed services and implementation support to practices transitioning from legacy systems. Their services often include data migration, training, and ongoing customer support with options for outsourcing portions of revenue cycle tasks to Greenway’s specialists. For platform-level details and specific product bundles, consult Greenway Health’s solutions and offerings for the latest descriptions and use-case guidance.

Greenway Health features

What does Greenway Health do?

Greenway Health delivers a suite of capabilities that support clinical care, administrative workflows, and financial operations for ambulatory practices. Core features include:

• Clinical documentation tools with structured templates and problem-oriented workflows that integrate with specialty-specific templates.
• Practice management for appointment scheduling, eligibility checks, charge capture, billing, and claims submission.
• Revenue cycle management that covers denial management, claims follow-up, patient statements, and payment posting.
• Patient engagement features such as online scheduling, digital registration, patient portals, and secure messaging to support access and communications.
• Analytics and reporting for operational performance, financial health, quality measures, and population health initiatives.

Beyond these basics, Greenway emphasizes automation and AI-assisted tools: voice-assisted or AI-enabled clinical documentation to reduce physician typing, automated coding suggestions to improve billing accuracy, and workflow automation to route tasks to the correct staff. Interoperability features support common exchange mechanisms (HL7, FHIR) and connections to labs, imaging, and health information exchanges to reduce manual reconciliation and support continuity of care. For technical interoperability and integration options, review Greenway’s interoperability guidance and supported connections on their resources pages.

Greenway also offers cloud hosting on AWS to benefit from scalable infrastructure, distributed performance, and common cloud security practices. For details about cloud compliance and controls, Greenway refers to cloud provider documentation and their own security materials describing encryption, access controls, and audit logging.

Greenway Health pricing

Greenway Health offers flexible pricing tailored to ambulatory practices of different sizes and specialties. Pricing is commonly structured around module selection (EHR, Practice Management, RCM, Patient Engagement), number of providers/users, deployment and implementation services, and optional managed services such as outsourced revenue cycle. Many customers pay a recurring subscription (monthly or annually) plus onboarding and training fees. For direct, up-to-date pricing and package options, visit their official pricing page.

Typical commercial pricing approaches you will encounter when evaluating Greenway include:

• Subscription fees based on providers or user seats for the EHR and PM modules.
• Percentage- or fee-based models for outsourced revenue cycle management if you choose full RCM services.
• One-time implementation, data migration, and training fees depending on practice complexity and data volume.
• Optional add-on fees for telehealth, patient engagement modules, and advanced analytics.

Because Greenway’s pricing depends heavily on practice size, specialty, and feature set, vendors commonly provide custom quotes after a needs assessment. Visit their official pricing page for the most current information.

How much is Greenway Health per month

Greenway Health offers competitive pricing plans designed for different practice sizes and operational needs, typically billed on a monthly subscription basis. Monthly costs vary widely: small single-provider practices will see lower per-month subscriptions while multi-site clinics will have larger monthly fees reflecting broader feature sets and higher user counts. Implementation and setup fees are often invoiced separately and may be amortized over the contract term.

If you require transparent monthly estimates, request a customized quote from Greenway that includes the EHR and PM modules you need, expected user counts, and any RCM outsourcing options. That quote will provide both monthly subscription amounts and an itemized schedule for implementation and support.

Visit their official pricing page for sample cost frameworks and contact options.

How much is Greenway Health per year

Greenway Health offers both monthly and annual billing options; annual contracts commonly provide predictability and may include discounts compared to monthly billing. Annual pricing equals the sum of monthly subscriptions over 12 months plus any contracted professional services or one-time implementation fees; discount levels and savings for annual commitments are typically part of the negotiated quote.

Practices considering yearly billing should evaluate total cost of ownership, including hosting, maintenance, user training, and expected changes such as onboarding additional providers. Greenway’s sales team can provide examples of annualized costs for similar practices during procurement discussions.

Visit their official pricing page for contact information to request an annual quote.

How much is Greenway Health in general

Greenway Health pricing ranges broadly depending on modules and services selected. Small ambulatory practices should expect entry-level subscription fees for core EHR and PM capabilities, while larger groups or practices that purchase full RCM and analytics suites will see higher total costs. Typical pricing variables include the number of providers, the extent of implementation support, and whether RCM is handled internally or outsourced to Greenway.

Budget planning items you should collect before engaging Greenway include:

• Implementation costs: one-time fees for data migration and onboarding
• User training costs: on-site or virtual training fees depending on the training plan
• Support and maintenance: continuous support costs included or charged as a percent of subscription
• Technology costs: hardware, interfaces, and connectivity expenses

Visit their official pricing page for the most current information.

What is Greenway Health used for

Greenway Health is used to manage the clinical, administrative, and financial operations of ambulatory medical practices. Clinically, it supports documentation, e-prescribing, order entry, and point-of-care decision support. Administrative uses include appointment scheduling, eligibility verification, and patient intake workflows using digital registration.

Financially, Greenway serves billing and collections workflows: charge entry, claims transmission and tracking, denial management, and patient statement generation. Practices that deploy Greenway’s RCM services can shift collection tasks and payer follow-up to Greenway’s team to improve cash flow and reduce internal administrative burden.

Operationally, Greenway’s analytics and reporting capabilities are used for quality reporting (eg, MIPS), productivity monitoring, and revenue forecasting. Patient engagement modules are used for online scheduling, pre-visit intake, telehealth appointments, and secure messaging to reduce no-shows and improve patient access.

Pros and cons of Greenway Health

Greenway Health has strengths and trade-offs practices should evaluate when choosing a vendor.

Pros:

• Longstanding focus on ambulatory care with specialty templates and workflows tuned for physician practices.
• Integrated stack combining EHR, Practice Management, and Revenue Cycle Management reduces the need for multiple vendors.
• Cloud hosting on AWS supports scalability and simplifies infrastructure management for practices.
• Automation and AI-enabled documentation tools can reduce administrative burden for clinicians.

Cons:

• Pricing and contract terms are typically customized, which makes rapid price comparison challenging without a formal vendor engagement.
• Migrating from legacy systems requires careful planning; one-time implementation and data-migration costs can be significant for larger practices.
• As with many comprehensive platforms, some practices may find the system’s breadth creates a steeper learning curve for staff than a narrow, single-feature product.

When assessing Greenway, confirm the specifics of service-level agreements (SLAs), data portability and migration support, and the scope of customer support included in subscription fees.

Greenway Health free trial

Greenway Health typically provides product demonstrations and pilot or sandbox environments for prospective customers rather than an open public free tier. These demo environments let clinical and administrative teams review workflows, test templates, and validate integrations before committing to a full deployment. A sandbox can be used for clinician training, configuration testing, and acceptance testing.

For practices interested in hands-on evaluation, Greenway’s sales or product teams can arrange a scripted product demo or limited-access trial environment to validate that the system supports clinical and billing workflows. If you need to test RCM outcomes, request sample reporting or case studies specific to your specialty.

Contact Greenway to request a demo or pilot environment via their solutions pages and ask about trial terms and evaluation criteria.

Is Greenway Health free

No, Greenway Health is not offered as a free public platform. It is a commercial, subscription-based offering targeted at ambulatory practices and includes implementation and support services that are typically charged. Prospective customers can request demos or sandbox access, but ongoing production access requires a licensed subscription and a signed agreement.

For precise trial or pilot arrangements, contact Greenway through their solutions contact resources to discuss evaluation options.

Greenway Health API

Greenway provides integration options and developer resources to connect EHR and practice management data with third-party systems. Their API capabilities typically support standard healthcare interoperability protocols such as HL7 and FHIR to exchange clinical, lab, and scheduling data with external systems. APIs and integration frameworks are important for connecting to patient engagement vendors, analytics platforms, and health information exchanges.

If your use case requires custom integration—such as pushing data to a population health platform or pulling scheduling data for analytics—Greenway’s integration team or third-party partners can assist with interface development, testing, and certification. Some customers also use vendor-provided integration toolkits or middleware to simplify connections to labs, imaging centers, and pharmacies.

For developer access, integration guides, and API documentation, request technical resources from Greenway’s professional services or partner portal; for broader interoperability standards, refer to FHIR documentation and HL7 resources to complement Greenway’s integration approach.

10 Greenway Health alternatives

Paid alternatives to Greenway Health

• Epic — Enterprise-grade EHR and practice management platform used by large health systems and multi-specialty groups, with extensive interoperability and analytics capabilities.
• Cerner — Broad EHR and clinical platform used across care settings that offers ambulatory modules and revenue cycle tools suitable for large groups.
• athenahealth — Cloud-native ambulatory EHR, PM, and RCM services focused on streamlined billing workflows and network-enabled performance insights.
• NextGen Healthcare — Ambulatory EHR and PM with specialty-specific templates, population health tools, and connectivity options.
• eClinicalWorks — Integrated EHR and practice management platform with telehealth and patient engagement features geared toward outpatient clinics.
• Allscripts — Offers ambulatory EHR and PM solutions along with population health and connectivity services for clinics and practices.
• Practice Fusion — Cloud-based EHR focused on small to mid-sized practices with simplified workflows (availability varies by region).

Open source alternatives to Greenway Health

• OpenEMR — Widely used open-source EHR and practice management system with scheduling, billing, and patient portal features and active community support.
• OpenMRS — Modular, open-source medical record system popular in resource-limited settings and customizable for different specialties.
• GNU Health — Open-source health and hospital information system that covers clinical and administrative workflows for smaller facilities.
• Oscar EMR — Open-source electronic medical record that has seen adoption in primary care settings, with community-driven development and customization.

Each alternative has trade-offs between turnkey commercial support, extensibility, and implementation effort. Open-source options reduce license fees but require in-house or third-party support for hosting, maintenance, and regulatory compliance.

Frequently asked questions about Greenway Health

What is Greenway Health used for?

Greenway Health is used for ambulatory EHR, practice management, and revenue cycle operations. Practices use it to document patient encounters, manage scheduling and registrations, submit and track claims, and run financial and operational reports. It supports patient engagement features like online scheduling and portals to improve access and communication.

How does Greenway Health handle revenue cycle management?

Greenway Health combines software tools and optional managed services for revenue cycle management. Features include claims submission, denial management, payment posting, and reporting; practices can choose to retain RCM in-house or outsource collections and payer follow-up to Greenway’s RCM specialists. The combination of software and services is designed to improve collections and reduce days in A/R.

Does Greenway Health support interoperability standards?

Yes, Greenway Health supports common interoperability standards such as HL7 and FHIR. The platform provides interfaces to labs, imaging centers, and health information exchanges, and supports data exchange needed for care coordination and reporting. For detailed integration options, request Greenway’s technical and interoperability documentation.

Can Greenway Health integrate with third-party telehealth tools?

Yes, Greenway Health supports telehealth either natively or through integrations. Many practices deploy built-in telehealth modules or integrate third-party video platforms connected to scheduling and documentation workflows. Confirm specific telehealth features and vendor compatibility with Greenway during procurement.

Is Greenway Health compliant with healthcare security and privacy standards?

Yes, Greenway Health follows healthcare security and privacy practices appropriate for EHR vendors. Their cloud deployments leverage AWS infrastructure and common controls such as encryption in transit and at rest, access controls, and logging. Prospective customers should review Greenway’s security documentation and request compliance attestations such as HIPAA-related controls and SOC reports when negotiating contracts.

Why would a practice choose Greenway Health over other EHRs?

Practices often choose Greenway Health for its ambulatory focus and integrated EHR/PM/RCM stack. The single-platform approach reduces the need for cross-vendor integrations and centralizes clinical and financial workflows. Greenway’s focus on automation, specialty templates, and managed services is attractive to independent practices seeking an end-to-end solution.

When should a practice consider outsourcing RCM to Greenway?

Outsourcing RCM to Greenway makes sense when in-house billing causes persistent collections issues or administrative burden. If your practice has high denial rates, slow payer follow-up, or limited staff for billing, a managed RCM engagement can accelerate collections and free clinical staff to focus on patients. Evaluate historical A/R, staff capacity, and expected savings before making a decision.

Where can I find customer reviews of Greenway Health?

You can find Greenway Health reviews on independent review platforms and healthcare IT forums. Look for practice-level case studies and feedback on sites that aggregate EHR vendor reviews as well as specialty-specific forums to understand real-world experiences. For third-party summaries and user scores, check recognized healthcare IT review sites and professional association references.

How easy is it to migrate data into Greenway Health?

Data migration into Greenway Health is typically supported but requires careful planning. Greenway offers migration services to transfer patient records, billing histories, and scheduling data from legacy systems; complexity depends on data volume and source systems. Negotiate data migration scope, timelines, and validation steps before signing to ensure a smooth cutover.

Does Greenway Health provide training and support?

Yes, Greenway Health provides implementation support, training, and ongoing customer support. Training is offered in multiple formats (onsite, virtual, and sandbox environments) and support levels are contract-dependent; enterprise customers often receive dedicated account management and additional onboarding resources. Confirm support response times and included training hours in your service agreement.

Greenway Health careers

Greenway Health typically lists open positions for product development, clinical informatics, implementation specialists, customer support, sales, and professional services. Roles span technical (software engineering, QA, integrations) and domain-specific positions (clinical trainers, RCM specialists). For current job postings and application instructions, visit Greenway’s careers pages and corporate job board.

Greenway Health affiliate

Greenway Health operates partner and reseller relationships with consulting firms, integration partners, and technology vendors that implement or extend Greenway’s platform. Affiliate or partner programs often provide referral compensation, joint go-to-market activities, and technical enablement for integrations. To explore partnership or affiliate opportunities, contact Greenway’s partner relations through their corporate partnership channels.

Where to find Greenway Health reviews

Independent reviews of Greenway Health are available on healthcare IT review sites, vendor comparison platforms, and industry forums. Look for customer testimonials, case studies, and third-party evaluations to understand deployment outcomes and satisfaction levels. For validated success stories and case-specific metrics, review Greenway’s published resources and third-party benchmarking reports.