Hotelsystems

What is hotelsystems

HotelSystems is a hotel property management system (PMS) and central reservation platform aimed at independent hotels, small groups, and alternative lodging operators. It combines core PMS functions (reservations, front-desk operations, rate management) with a channel manager, direct booking engine, and guest relationship features so properties can run daily operations from a single interface.

The platform is built to handle reservation flow from online travel agencies (OTAs), direct web bookings, and walk-in guests while maintaining inventory and rate parity. HotelSystems also includes reporting, basic housekeeping tracking, invoice generation, and payment processing connectors to reduce manual reconciliation.

For properties that need a compact, operationally focused system rather than a large enterprise suite, HotelSystems positions itself as a single-pane solution that integrates the most common hotel workflows without requiring an extensive IT stack. The product is commonly used by properties that want quick deployment, predictable costs, and plug-and-play OTA integrations.

HotelSystems features

What does hotelsystems do?

HotelSystems provides the following core capabilities:

• Central reservations ledger that aggregates bookings from OTAs, the direct booking engine, and walk-ins, with automatic room assignment and overbooking protection.
• Channel management to push rates and availability in real time to major OTAs and meta-search partners, with automatic reconciliation of reservations.
• Direct booking engine that integrates into a hotel website for commission-free reservations and coupon/promotion management.
• Front-desk tools including check-in/check-out, folio management, payment capture, invoice printing, and basic night audit functions.
• Rate management with seasonal rates, packages, and group booking controls.

Beyond the core modules, HotelSystems includes guest profile and CRM functionality, housekeeping status boards, reporting dashboards (revenue, occupancy, ADR, RevPAR), and basic integrations with accounting and POS systems. Administrative features include user role management, multi-property support, and activity logs for audit trails.

Technical and operational features built into HotelSystems:

• Real-time inventory and rate synchronization across channels to prevent double bookings.
• Automated confirmation and pre-arrival messaging via email and SMS for guest communication.
• Booking rules and restrictions (min/max stay, closed to arrival/departure) configured at the rate plan level.
• Rate parity monitoring and override controls for promotional campaigns.

HotelSystems pricing

HotelSystems offers these pricing plans:

• Free Plan: $0/month for a single property limited to basic booking engine and local reservations (trial-limited features)
• Starter: $49/month per property (billed monthly) — core PMS, channel manager limited to 2 OTAs, direct booking engine
• Professional: $149/month per property (billed monthly) — full channel manager, unlimited OTA connections, CRM, reporting, payment gateway integrations
• Enterprise: Custom pricing — multi-property support, advanced integrations, SSO, dedicated account management

For customers that prefer annual billing, HotelSystems offers reduced rates: Starter at $499/year per property and Professional at $1,499/year per property when paid annually. The Enterprise plan is priced on a case-by-case basis based on number of properties, transaction volume, and integration needs. Check HotelSystems' current pricing tiers for the latest rates and enterprise options.

How much is hotelsystems per month

HotelSystems starts at $49/month per property for the Starter plan when billed monthly. The Professional plan is $149/month per property billed monthly, and Enterprise requires a custom quote based on the scope and number of properties.

How much is hotelsystems per year

HotelSystems costs $499/year per property for the Starter plan when you choose annual billing. The Professional plan is $1,499/year per property with annual payment; Enterprise is quoted annually based on configuration and scale.

How much is hotelsystems in general

HotelSystems pricing ranges from $0 (free trial) to custom Enterprise rates per property per month. Typical small independent hotels pay between $49/month and $149/month per property for production use, while multi-property customers usually negotiate Enterprise terms with volume discounts and implementation fees.

What is hotelsystems used for

HotelSystems is used to manage day-to-day operations for small hotels, motels, bed & breakfasts, and boutique properties. Its PMS functionality supports reservation intake, guest folios, check-in/check-out workflows, and housekeeping coordination so front-desk staff can operate efficiently without juggling spreadsheets.

The platform’s channel manager and booking engine make it suitable for properties that need centralized distribution and want to reduce OTA commission leakage by encouraging direct bookings. Marketing and revenue teams use the rate management and reporting features to set seasonal rates, track occupancy trends, and analyze revenue-per-available-room (RevPAR).

HotelSystems is also used by property owners and small chains for central reporting and consolidated billing. Multi-property users rely on its account-level controls and cross-property inventory visibility to manage group allocations and shared services across several locations.

Pros and cons of hotelsystems

HotelSystems offers practical advantages for independent properties but has trade-offs compared with enterprise-class suites.

Pros:

• Easy to deploy and learn for front-desk teams, with a focused feature set that covers the most common hotel workflows.
• Integrated channel manager and booking engine reduce dependency on third-party distribution tools.
• Predictable pricing tiers for single properties; annual discounts available.
• Useful integrations for payments and accounting reduce manual reconciliation work.

Cons:

• Less extensible than large enterprise systems such as Oracle OPERA when advanced integrations or custom workflows are required.
• Reporting is functional but may not match the depth of specialized revenue management or BI platforms.
• Multi-property customers with complex corporate structures may need Enterprise customization and professional services, which increases total cost of ownership.
• Advanced features like dynamic pricing driven by machine learning or full-scale POS integrations for large F&B operations require third-party tools.

HotelSystems free trial

HotelSystems provides a free entry-level option and trial period for new users to evaluate the platform before committing to paid plans. The Free Plan includes basic reservation and booking engine features so a property can test booking flows and front desk operations without immediate cost.

Trial accounts typically include sample data and sandbox OTA connections. The trial is designed to let users verify core workflows — reservations, check-in/check-out, and channel synchronisation — in a live environment before migrating production data.

For longer evaluation or a pilot deployment across multiple properties, HotelSystems offers time-limited Professional access with support from onboarding specialists to validate integrations and operational fit.

Is hotelsystems free

Yes, HotelSystems offers a free plan and trial access that lets a single property use basic reservation and booking engine features at no initial cost. The free tier is limited compared with paid plans and is intended for evaluation or very small properties; paid plans unlock full channel manager, reporting, and integrations.

HotelSystems API

HotelSystems exposes a developer-friendly API set for integration with external systems. The API is RESTful, uses JSON payloads, and supports authentication via API keys and OAuth 2.0 for enterprise customers. Typical endpoints include reservations, availability, rates, guests, payments, and housekeeping status.

Developers can use webhooks to receive near-real-time notifications when reservations are created, modified, or canceled. This webhook mechanism supports external synchronization with accounting systems, CRM tools, or custom booking flows.

Documentation and SDKs: HotelSystems publishes API documentation and client SDKs for common languages to accelerate integrations. For integration details and endpoint references, consult HotelSystems' API developer documentation for examples and best practices.

Supported integration categories:

• OTA and channel manager connectors (Booking.com, Expedia, Airbnb) for two-way reservation and inventory sync.
• Payment gateways (Stripe, Adyen, WorldPay) with support for tokenization and recurring billing.
• Point-of-sale and restaurant systems via middleware connectors for charges posted to guest folios.
• Accounting systems (Xero, QuickBooks) for automated invoicing and reconciliation.

10 HotelSystems alternatives

Paid alternatives to hotelsystems

• Cloudbeds — Comprehensive cloud PMS with booking engine, channel management, and revenue tools aimed at small to mid-size properties.
• Guesty — A management platform focused on short-term rental operations and multi-channel distribution for property managers and multi-property owners.
• RMS Cloud — Full-featured PMS and channel management suite with strong reporting and multi-property capabilities.
• Hotelogix — Cloud-based PMS with a simple interface, channel manager, and built-in booking engine for independent hotels.
• Little Hotelier — Designed for small properties; includes front-desk, reservations, direct bookings, and channel management.
• Oracle OPERA (Oracle Hospitality) — Enterprise-grade PMS for large hotels and chains, with deep customization and extensive integration options.
• RoomKeyPMS — PMS focused on independent hotels offering booking engine, distribution, and guest CRM.

Open source alternatives to hotelsystems

• QloApps — An open-source hotel booking and reservation system built for small hotels and travel agencies, providing booking engine and property management modules.
• HotelDruid — Free, open-source booking and resource management system used by small properties and holiday rentals for reservation tracking.
• Odoo (Hospitality module) — Odoo’s open-source ERP includes modules and community apps for hotel management, reservations, and invoicing that can be adapted for hospitality workflows.
• ERPNext (Hospitality) — ERPNext can be configured for hospitality needs with bookings, invoicing, and inventory modules available in the open-source stack.

Frequently asked questions about HotelSystems

What is hotelsystems used for?

HotelSystems is used for managing hotel front-desk operations, reservations, and distribution. Properties use it to centralize bookings from OTAs and direct channels, handle guest check-in/check-out, manage folios and payments, and maintain housekeeping status. It is designed for independent hotels and small chains that need an integrated PMS and channel manager.

Does hotelsystems integrate with Booking.com and Expedia?

Yes, HotelSystems provides built-in integrations with major OTAs including Booking.com and Expedia. The channel manager supports two-way inventory and booking synchronization to minimize double bookings and keep rates consistent across channels. Additional OTA connectors can be added as needed for specific markets.

How much does hotelsystems cost per property?

HotelSystems starts at $49/month per property for the Starter plan when billed monthly, with Professional tier at $149/month per property. Annual billing is available and reduces the effective monthly cost to $499/year (Starter) and $1,499/year (Professional) per property.

Is there a free version of hotelsystems?

Yes, HotelSystems offers a free plan and trial access for a single property with basic reservation and booking engine capabilities. The free tier is suitable for evaluation and very small properties; paid tiers unlock channel management, reporting, and integrations.

Can hotelsystems be used for multi-property management?

Yes, HotelSystems supports multi-property and Enterprise configurations. The Enterprise plan provides a central console for managing inventory, reporting, and rate rules across multiple properties and includes options for centralized billing and account-level permissions.

Does hotelsystems offer a public API for integrations?

Yes, HotelSystems provides a RESTful API and webhook support for reservations, rates, availability, and guest profiles. The API supports JSON payloads and API key/OAuth authentication; developer documentation and SDKs are available in the HotelSystems developer portal.

Can I accept payments through hotelsystems?

Yes, HotelSystems integrates with major payment gateways such as Stripe and Adyen. The platform supports tokenized payments, pre-authorizations, and stored payment methods for recurring guest charges; payment transaction records can be posted directly to guest folios.

Is HotelSystems suitable for short-term rentals and B&Bs?

Yes, HotelSystems is suitable for short-term rentals, B&Bs, and boutique properties. The system supports channel distribution, flexible rate plans, and single-unit property setups, making it appropriate for hosts and small independent operators as well as traditional hotels.

What level of reporting does hotelsystems provide?

HotelSystems provides standard occupancy, ADR, RevPAR and revenue reports along with booking source analytics and daily flash reports. For customers needing advanced BI or revenue management, data export and API access allow integration with specialized analytics tools.

How long does implementation of hotelsystems take?

Implementation typically ranges from a few days to several weeks depending on scope. A single-property deployment with basic OTA connections and booking engine setup can be completed quickly, while multi-property migrations, custom integrations, or complex rate plans require longer onboarding and professional services.

hotelsystems careers

HotelSystems hires across product, engineering, customer success, and hospitality domain roles. Common job openings include software engineers (API and integrations), customer onboarding specialists who handle property migrations and training, product managers focused on distribution and PMS features, and sales/account executives for regional markets. Candidates with hospitality operations experience and SaaS product backgrounds are typically prioritized.

hotelsystems affiliate

HotelSystems runs an affiliate and reseller program for web agencies, channel partners, and consultants who book new properties or implement the platform for clients. Affiliates receive referral fees or recurring commissions based on the tier and volume of customers referred. Program details, partner tiers, and application information are available on HotelSystems’ partner portal.

Where to find hotelsystems reviews

HotelSystems reviews can be found on software review platforms and hospitality-focused forums that evaluate PMS and channel manager products. Look for user feedback on sites that specialize in hotel technology, travel industry trade publications, and property management community groups. For up-to-date user reviews and feature comparisons, consult HotelSystems' profile on industry review sites and read customer testimonials on the official site.