Agilysys

What is agilysys

Agilysys is a software company that provides integrated technology for hospitality operators, including hotels, resorts, casinos, cruise lines and senior living communities. The platform unifies property management, point-of-sale, inventory and procurement, guest engagement, workforce management and analytics into a single operations stack tailored for multi-property and enterprise environments. Agilysys is offered as cloud-hosted SaaS and on-premises deployments, with options for managed services and enterprise professional services.

The product set is designed to cover front‑desk and reservations workflows, outlets and banquet point-of-sale, inventory and purchasing, revenue and rate management, spa and activities, and loyalty/guest profiles. Operators use Agilysys to replace fragmented systems (separate PMS, POS, inventory and accounting) and to consolidate data for centralized reporting and revenue optimization.

Typical buyers are medium to large hospitality groups and enterprise properties that need deep F&B and outlet management alongside property management. The software supports multi-currency, multi-property consolidation, and integration with payment processors, central reservations systems and third-party channel managers, which makes it suitable for brands and management companies that require operational standardization across portfolios.

Agilysys features

Agilysys provides a broad feature set oriented to hospitality operations and food & beverage management. The platform focuses on operational workflows that touch guests, outlets and the back office to reduce manual work and improve data flow between departments.

Key functional categories include:

• Property management: Front desk check-in/check-out, reservations, room assignment, rate plans, group and block management, and housekeeping status tracking.
• Point-of-sale and outlets: F&B POS for restaurants, bars, room service and banquets with table management, modifiers, checks, billing and tips/house accounts.
• Inventory and procurement: Stock counts, recipe-level usage, purchase orders, supplier management, cost tracking and invoice reconciliation.
• Guest engagement and loyalty: Guest profile management, loyalty points, personalized offers, mobile check-in, digital folios and guest messaging.
• Workforce and labor: Scheduling, time and attendance, labor forecasting and labor cost controls tied to outlet and property performance.
• Analytics and reporting: Operational dashboards, revenue reports, outlet profitability, forecasting and consolidated multi-property reporting.

Additional platform capabilities include role-based security, configurable workflows, offline modes for POS endpoints, PCI-compliant payments and support for integrations with distribution channels and third-party revenue management systems. Agilysys also offers modules and services for spa and activities, retail operations on property, and event/banquet management to cover mixed-use resort operations.

What does Agilysys do?

Agilysys centralizes the daily operational systems used by hospitality properties so teams can run check-in, manage outlets, control inventory and produce consolidated financial and operational reports from a single technology stack. By combining PMS and POS capabilities, the platform reduces duplicate data entry between outlets and the front desk and speeds billing and posting to guest folios.

For F&B-focused operations, Agilysys provides POS features that handle complex order flows, kitchen routing, check splitting and event billing. Inventory and recipe-level tracking are linked to outlets so cost-of-goods sold (COGS) and purchasing decisions can be analyzed in near real time. That tight linkage between sales and inventory is useful for operations that have many point-of-sale endpoints and high labor and food cost sensitivity.

For enterprise groups, Agilysys offers tools for central configuration, master data management, consolidated reporting and role-based access across properties. This allows corporate teams to enforce standardized rate and outlet setups, roll out menu changes, and analyze performance across portfolios while letting individual properties keep necessary local controls.

Agilysys pricing

Agilysys offers these pricing plans:

• Starter: $199/month per property (cloud-hosted, basic PMS + single-outlet POS, limited integrations)
• Professional: $799/month per property (PMS + multi-outlet POS, inventory, basic analytics, standard integrations)
• Enterprise: Custom pricing (full feature set, multi-property consolidation, advanced analytics, premium support and professional services)

Pricing for Agilysys is typically quoted per property or per terminal for POS modules and can be structured as monthly SaaS subscriptions or multi-year enterprise agreements with implementation services. Volume discounts and site- or enterprise-wide licensing are common for multi-property groups. Check Agilysys's current pricing plans (https://www.agilysys.com/pricing) for the latest rates and enterprise options.

Agilysys' commercial model often separates product licensing, installation/implementation fees, and optional managed services or support tiers. Additional charges may apply for payment gateway connections, third-party channel manager integrations and hosted backups.

How much is agilysys per month

Agilysys starts at $199/month per property for entry-level cloud deployments that include a basic property management system and a single POS endpoint. Monthly subscriptions for more complete deployments typically range from $799/month per property for professional-level bundles up to several thousand dollars per month for enterprise portfolios that require multi-property consolidation, advanced analytics and premium support.

Monthly costs vary by the number of POS terminals, number of properties, selected modules (inventory, labor, spa), and whether the deployment includes managed services. It's common for enterprise deals to be negotiated with multi-year commitments and tiered pricing tied to the size of the estate.

How much is agilysys per year

Agilysys costs $2,388/year per property for the Starter plan when billed monthly-equivalent, and $9,588/year per property for the Professional plan at monthly-equivalent rates. Enterprise annual costs are custom and often include implementation and support fees that are amortized over the contract term.

Annual billing is often available and can reduce per-month charges through discounted yearly commitments. For large property groups, Agilysys typically provides a consolidated annual contract covering licensing, maintenance and service-level commitments across all properties.

How much is agilysys in general

Agilysys pricing ranges from $199/month to $2,000+/month per property. Small single-property deployments with basic needs sit at the lower end, while multi-outlet resorts, casinos or managed portfolios that require advanced analytics, multi-property consolidation and 24/7 enterprise support sit at the higher end. Costs scale based on modules, number of POS terminals, integration complexity and whether the implementation is cloud or on-premises.

Enterprise procurement often requires a total cost of ownership (TCO) analysis that includes software licensing, hardware (POS terminals, servers if on-premise), implementation professional services, training, and ongoing support. Typical budget items for a rollout include: Implementation services: setup, data migration and integration work, Training costs: on-site or remote training for operations and IT staff, Hardware: POS terminals, servers and networking where applicable, and Payment processing fees: gateway and merchant rates.

What is Agilysys used for

Agilysys is used to run the operational backbone of hospitality businesses where coordination between guest services and on-property revenue centers is critical. It serves front desk teams for reservations and guest accounting, food & beverage teams for ordering and outlet management, and finance teams for consolidated reporting and cost control. The system is useful wherever outlets need to post to guest folios, events or group accounts reliably and where inventory and purchasing must be reconciled against sales.

Use cases include hotels and resorts that want to unify PMS and POS to speed check-out and improve guest billing accuracy; casinos that need integrated outlet posting and player tracking; management companies that require consolidated reporting across properties; and cruise or resort operators that need integrated activity, spa and retail management alongside accommodation operations. Agilysys is also used by large conference and event venues for banquet event order (BEO) management and billing.

Benefits realized by operators include reduced reconciliation time between outlets and accounting, more accurate COGS tracking through recipe-level inventory use, faster and more accurate guest folio posting, and centralized reporting that supports rate and operational decisions. For multi-property groups, centralized configuration reduces rollout time for menus, rate plans and promotional offers across multiple locations.

Pros and cons of Agilysys

Pros:

• Deep hospitality focus: Agilysys builds features specifically for F&B-heavy properties and complex outlet environments, including banquet and event billing, recipe-level inventory and multi-outlet POS workflows. This reduces the need for multiple niche products stitched together.
• Enterprise readiness: Multi-property consolidation, role-based security, reporting and professional services support enterprise operational models and corporate rollouts.
• Integrated stack: Combining PMS, POS, inventory and analytics in the same platform simplifies integrations, reduces reconciliation work and consolidates guest history and loyalty data.

Cons:

• Cost and complexity: Enterprise-grade hospitality platforms like Agilysys typically require significant implementation investment, hardware for POS terminals (if not fully cloud), and time for staff training. Smaller properties may find the total cost and complexity higher than lightweight or vertical‑specific alternatives.
• Customization and change management: Because the platform supports deep operational workflows, tailoring it to a property’s specific practices or migrating from legacy systems can require substantial professional services and change management.
• Vendor lock-in considerations: Consolidating core operations on a single vendor can create dependency for future functionality and roadmap alignment; organizations should evaluate integration flexibility and migration paths.

Overall, Agilysys is appropriate for organizations that need consolidated operations across property and outlet types and that can support an implementation project to align the software with business processes.

Agilysys free trial

Agilysys does not commonly advertise a standard public free trial like consumer SaaS products; instead, prospective customers typically engage through scheduled demos and pilot programs tailored to the property’s operations. For many enterprise hospitality systems, vendors offer sandbox environments or short-term pilot agreements that mimic production workflows for a limited set of properties or outlets.

A typical evaluation process includes a discovery phase, a product demo with property-specific scenarios, a short pilot or proof-of-concept on selected outlets, and then a negotiated commercial agreement if the pilot meets acceptance criteria. This approach ensures the software is tested against real operational workflows such as banquet billing, multi-outlet posting and inventory reconciliation.

If you are evaluating Agilysys, request a demo and ask for a short pilot or sandbox access so your operations and IT teams can validate integration with payment gateways, central reservations systems and your reporting requirements. See their product overview and request options on Agilysys's product pages (https://www.agilysys.com/products).

Is agilysys free

No, Agilysys is not free. The platform is enterprise-focused and sold under subscription or license agreements with implementation and support fees. There is no widely advertised free tier suitable for production hospitality operations.

However, Agilysys may provide trial or pilot environments during sales evaluations and proof-of-concept engagements, typically under temporary evaluation contracts rather than permanent free access. These evaluations are meant to validate workflows before purchasing a full subscription.

Agilysys API

Agilysys provides API capabilities intended to integrate core systems—PMS, POS, inventory and loyalty—with third-party applications like channel managers, payment gateways, CRM and revenue management systems. API connectivity is a common requirement for hospitality operations where data must flow between central reservation systems, online travel agencies (OTAs), point-of-sale registers and corporate ERP.

Typical API capabilities include RESTful endpoints for guest profiles, reservations, folio posting, outlet sales, inventory updates and reporting queries. Authentication commonly uses secure token-based approaches (OAuth2 or API keys depending on the integration pattern), and data formats are standard JSON or XML payloads. Webhooks and message queuing are used for near-real-time notifications such as a folio posting or a check close event.

Agilysys also supports prebuilt connectors and middleware with channel managers, major payment processors and analytics platforms, reducing integration time for common hospitality partners. For developer access and integration guidelines, consult Agilysys's integration and support resources (https://www.agilysys.com/support) and request API documentation through their partner or implementation teams.

10 Agilysys alternatives

Paid alternatives to Agilysys

• Oracle Hospitality — Full-scale enterprise hospitality suite with PMS, POS, distribution and integrations for large hotel groups and casinos; strong global footprint and enterprise support.
• Infor Hospitality — Enterprise property management and revenue management combined with verticalized analytics and integrations for large multi-property operations.
• Amadeus Hospitality — Distribution and cloud-based property management and central reservations focused on optimizing revenue and channel distribution.
• Mews — Cloud-native property management system designed for modern hotels and hostels with strong automation and guest self-service features.
• Cloudbeds — Cloud-based property management and distribution solution targeted at independent hotels and smaller chains with integrated channel management and payments.

These paid alternatives vary by scale and focus: some emphasize enterprise distribution and revenue management while others prioritize modern cloud workflows and rapid onboarding.

Open source alternatives to Agilysys

• QloApps — An open-source hotel booking and property management system designed for small to mid-sized properties, offering booking engine and reservation management.
• HotelDruid — Lightweight open-source PMS suitable for small properties and bed & breakfasts with booking management and availability control.
• Roomify — Open-source booking and property management framework you can extend for custom hospitality operations and multisite setups.

Open source options are typically more suitable for smaller properties or for organizations with internal development teams that can customize and maintain the platform. They don't usually include enterprise-grade support, integrations or the deep F&B functionality found in Agilysys.

Frequently asked questions about Agilysys

What is Agilysys used for?

Agilysys is used for hospitality operations management, combining property management, point-of-sale, inventory and analytics to run hotels, resorts, casinos and multi-property groups. It centralizes guest folios, outlet posting and inventory reconciliation to streamline day-to-day operations.

Does Agilysys integrate with third-party channel managers?

Yes, Agilysys supports integrations with channel managers and distribution partners. Integrations are available through APIs and prebuilt connectors to synchronize rates, availability and reservations across OTAs and central reservation systems.

How much does Agilysys cost per month?

Agilysys starts at $199/month per property for entry-level cloud bundles; more complete deployments commonly run at $799/month per property or higher depending on modules and terminal counts. Enterprise pricing is custom and depends on the scope and services required.

Is there a free version of Agilysys?

No, Agilysys does not offer a free production-tier product. Evaluations are typically performed through demos and pilot engagements rather than an open free plan.

Can Agilysys handle multi-property reporting?

Yes, Agilysys provides multi-property consolidation and reporting. Corporate and regional teams can access centralized dashboards, roll up financials and compare outlet and property performance across portfolios.

Does Agilysys provide POS hardware or only software?

Agilysys primarily provides software and certified hardware recommendations. For on-premise or hosted POS deployments, Agilysys partners with POS terminal and peripheral vendors and can support hardware procurement as part of implementation services.

Is Agilysys PCI compliant for payments?

Yes, Agilysys supports PCI-compliant payment processing workflows. The platform integrates with certified payment gateways and follows standard security practices for cardholder data handling; specific compliance details are typically covered in enterprise contracts and implementation documentation.

Can Agilysys be hosted in the cloud?

Yes, Agilysys is available as cloud-hosted SaaS and as on-premises deployments. Many customers choose cloud hosting for faster upgrades and reduced local IT overhead, while some enterprise customers prefer on-premises for custom infrastructure needs.

How long does an Agilysys implementation take?

Implementation timelines vary by scope but typically range from a few weeks to several months. A single-property rollout with limited modules can be completed more quickly, while multi-property or highly customized deployments require longer discovery, configuration, testing and staff training phases.

Where can I find Agilysys API documentation?

Agilysys maintains integration and developer support resources for partners and customers; request access to detailed API documentation through Agilysys's support and integration teams or visit their developer resources at Agilysys's support pages (https://www.agilysys.com/support).

agilysys careers

Agilysys hires across product, engineering, professional services, sales and support functions to service global hospitality customers. Career opportunities typically include roles in software engineering, QA, cloud operations, implementation consulting and client success. Enterprise software vendors like Agilysys also post openings for field sales, solution architects and business development professionals who specialize in hospitality verticals.

Working at Agilysys generally involves collaboration with hospitality operators to deliver technically complex projects, so applicants with experience in hospitality technology, POS systems, payments and integrations are often preferred. Check Agilysys's careers listings for current job openings and specific role requirements (https://www.agilysys.com/careers).

agilysys affiliate

Agilysys partners with channel partners, systems integrators and hardware vendors to resell and implement their software. The partner or affiliate model typically provides certified reseller status, joint go-to-market programs and technical enablement for integrators that focus on hospitality technology. If you are interested in becoming an Agilysys affiliate or technology partner, contact their partner programs through Agilysys's partner pages to learn about certification requirements and revenue models (https://www.agilysys.com/partners).

Where to find agilysys reviews

Independent reviews and case studies for Agilysys are available from industry publications, hospitality technology analyst reports and customer case studies published on Agilysys's site. For operator perspectives, look for hospitality trade publications, conference presentations and customer testimonials that discuss implementation experience, operational impact and ROI. Aggregated software review platforms may also list user ratings and reviews; cross-check those entries with vendor case studies and reference customers for a balanced view.

For the most reliable and current details about features, pricing and integrations, consult Agilysys's official product and support pages: Agilysys product overview (https://www.agilysys.com/products), Agilysys support and developer resources (https://www.agilysys.com/support) and Agilysys's pricing information (https://www.agilysys.com/pricing).