Brownpapertickets

What is brownpapertickets

Brownpapertickets is an online ticketing and event registration service that helps event organizers sell and manage tickets, process orders, and handle box office and on-site check-in. The platform targets independent producers, community organizations, festivals, theaters, and small venues that need straightforward ticket sales without a complex onboarding process. It emphasizes flexible fulfillment (print-at-home and will-call), organizer-controlled sales pages, and in-person sales tools.

As a tool, brownpapertickets sits between full-service ticketing companies and simple payment processors: it provides ticketing-specific features such as reserved seating (where supported), event pages, attendee lists, and on-site ticket scanning while keeping the pricing model simple and transparent for many smaller events. Organizers can create events, configure pricing tiers (e.g., general admission, VIP, comps), and accept credit cards, cash, and other payment methods depending on their setup.

Brownpapertickets also positions itself as a customer-service-forward option: they historically offer a human helpdesk and phone-based box office support for attendees and organizers. That makes it practical for events where attendee support and manual order handling (refunds, exchanges, will-call) are frequent.

Brownpapertickets features

Brownpapertickets includes a set of core ticketing and event-management features designed for practical event workflows.

• Event pages: customizable event listings with descriptions, images, and multiple ticket types. Event pages are hosted on brownpapertickets.com and can be embedded on your site.
• Ticket types and inventory: create multiple ticket types (early bird, general admission, VIP), set limits per type, and configure sales windows and promo codes.
• Box office and will-call: tools for in-person sales, manual order creation, and will-call management so organizers can sell at the door and manage pickups.
• Fulfillment options: print-at-home e-tickets (PDF), mobile tickets, and will-call pickup. The platform supports barcode-based scanning for entry control.
• Order and attendee management: attendee lists, order notes, refunds and exchanges, and CSV export for reporting or CRM import.
• Payment processing and payouts: built-in payment handling with clearing and payout options; support for credit card transactions and sometimes alternative payment methods depending on region.
• Reporting and reconciliation: sales reports, settlement details, and exportable transaction records for accounting.
• Customer support & box office services: phone support for attendees and optional managed box office services for larger events.
• Promotions and discounts: basic promo codes, comp tickets, and group pricing features.

These features are oriented toward events with straightforward ticketing needs and organizers who want practical, no-friction tools rather than custom enterprise implementations.

What does brownpapertickets do?

Brownpapertickets provides the technical and operational components needed to sell tickets online and manage attendees before, during, and after events. The platform creates public event pages where buyers can select ticket types, pay online, receive e-tickets or instructions for will-call pickup, and get customer support through phone and email.

For organizers, brownpapertickets centralizes order management, attendee data exports, and box office workflows. It supports both online and in-person sales, enabling ticket scanning at the door and manual order entry at a physical box office. That dual capability is useful for community theaters, lecture series, and festivals that combine presales with walk-up sales.

Brownpapertickets also handles the merchant-facing side: payment processing, settlements to organizers, and the financial reporting you need to reconcile event revenue. For many users, that means they can run events without setting up a separate payment gateway or merchant account.

Brownpapertickets pricing

Brownpapertickets offers these pricing approaches:

• Free Plan: $0/month — basic account access and event creation with pay-as-you-go transactional fees
• Per-ticket service fee: $0.99 per ticket (typical baseline service charge applied to buyer or organizer depending on settings)
• Payment processing fee (example): 2.9% + $0.30 per transaction (common industry processing estimate; exact processor fees vary by card and country)
• Enterprise / large-event pricing: custom negotiated rates and optional managed services with quoted fees

Pricing on brownpapertickets generally follows a pay-as-you-go model rather than tiered monthly subscriptions for most organizers. The platform usually charges a per-ticket service fee and passes or absorbs payment processing fees depending on the organizer's preferences and setup. For large events, festivals, or organizations that require contract terms, brownpapertickets can provide customized pricing and additional services.

Check Brown Paper Tickets' current pricing and detailed fee breakdown on their official fees page: view the Brown Paper Tickets' current pricing for the latest rates and any alternate fee structures.

How much is brownpapertickets per month

Brownpapertickets is free to sign up and use on a per-account basis with no regular monthly fee for standard organizer accounts; you pay per ticket sold. For organizers who need enterprise features or dedicated services, monthly or annual contracts can be negotiated and quoted individually.

Many small organizers therefore have zero fixed monthly cost and incur charges only when they have ticket sales. For recurring events or organizations that want subscription-style services, ask brownpapertickets for enterprise or partner plans.

How much is brownpapertickets per year

Brownpapertickets costs $0/year for a standard organizer account because there is no mandatory annual subscription for basic usage; costs come from per-ticket fees and payment processing charges tied to sales activity. Annual contracts for managed or enterprise services are available and priced per organization based on event volume and service level.

If you run many events and want predictable expenses, negotiate an annual agreement with brownpapertickets for consolidated pricing and support.

How much is brownpapertickets in general

Brownpapertickets pricing ranges from $0 (free account) plus per-ticket service fees to custom enterprise contracts for high-volume promoters. For casual or low-volume organizers, the model is effectively pay-as-you-go: you create events at no fixed monthly cost and pay transactional fees as tickets sell. For higher-volume or contract-backed customers, expect negotiated rates that can lower per-ticket fees and add managed services.

Always confirm the most current per-ticket and processing fees directly with the platform because processing rates vary by country, payment method, and settlement preferences. See the Brown Paper Tickets' current pricing for the authoritative fee schedule.

What is brownpapertickets used for

Brownpapertickets is used to create, promote, and sell tickets for a wide range of events: theater, concerts, community classes, fundraisers, festivals, conferences, and single-day activities. Organizers use it to publish event details, manage inventory across ticket types, and fulfil orders with print-at-home tickets or will-call pickup.

The platform is also used for box office operations. Organizers run in-person sales at the door, manage attendee lists, and scan tickets for admission control. That makes brownpapertickets useful for events that combine pre-sales with walk-up buyers.

Beyond front-end sales, brownpapertickets is used for back-office work: exporting attendee lists to CRM tools, reconciling payments for accounting, issuing refunds and exchanges, and running reporting to measure revenue and attendance. Its focus is practical operational support rather than deep marketing automation.

Pros and cons of brownpapertickets

Pros:

• Practical, low-barrier setup for organizers who want simple ticket sales and box office tools. Many events can get online ticketing without technical integration or merchant accounts.
• Pay-as-you-go pricing model keeps fixed costs low for small or occasional events; there is no mandatory monthly subscription for basic accounts.
• Multiple fulfillment options (print-at-home, mobile tickets, will-call) and human customer support for attendees and organizers.
• Built-in box office and scanning support so on-site operations are straightforward.

Cons:

• Feature set is focused on practical ticketing; it lacks some advanced marketing, CRM, or analytics features that larger platforms provide out of the box.
• For events requiring complex reserved seating, dynamic pricing, or advanced access control, specialized platforms or enterprise solutions may be a better fit.
• Fee structure can vary by region and may be less predictable if payment processing fees are passed to organizers or buyers differently across events.

When evaluating brownpapertickets, weigh the ease of use and low startup cost against the need for advanced integrations and enterprise-grade analytics.

Brownpapertickets free trial

Brownpapertickets does not typically have a distinct "free trial" in the SaaS subscription sense, because standard organizer accounts can create events and list tickets without a recurring subscription. That access is effectively a free trial: you can build an event, publish tickets, and test workflows with no monthly fee.

If you want to validate the platform, create a test event configured with a small number of free or paid tickets and run a transaction. This allows you to confirm payment routing, ticket fulfillment, and attendee notifications without committing to long-term costs.

For enterprise-level managed services or integrations, brownpapertickets may provide pilot or proof-of-concept accommodations under contract. Contact their sales or customer support team for trial arrangements specific to high-volume or custom implementations.

Is brownpapertickets free

Yes — brownpapertickets offers a free organizer account for event setup; charges apply only when tickets are sold. You can create event pages, configure tickets, and test the box office tools without a mandatory monthly or annual subscription. Transactional fees and payment-processing charges apply to paid ticket sales.

Brownpapertickets API

Brownpapertickets provides API and integration options intended to support developer workflows for embedding ticket sales, syncing attendee data, and automating order handling. Typical API capabilities include:

• RESTful endpoints for event creation, ticket inventory, and order retrieval so you can automate event management from your own systems.
• Webhooks or push notifications to notify your application of new orders, refunds, or status changes in real time.
• Embeddable widgets or checkout flows so you can sell tickets directly from your website while keeping attendees on your domain.
• CSV and export endpoints for attendee and order reports to integrate with CRM and accounting systems.

For production use, developers should reference the Brown Paper Tickets API documentation and developer support channels to learn exact endpoints, authentication methods, rate limits, and sample code. View the Brown Paper Tickets API documentation for developer reference and integration details.

10 Brownpapertickets alternatives

• Eventbrite — widely used, strong discovery features, advanced integrations, and tiered pricing models suitable for organizers of all sizes.
• Ticketmaster — large-scale ticketing for arenas and large venues with broad distribution and ticket resale capabilities.
• Universe — flexible ticketing and event pages with modern integrations and embeddable checkout.
• Ticket Tailor — low-cost ticketing for small organizers with simple flat-fee pricing and strong white-label options.
• See Tickets — full-service ticketing, often used for festivals, concerts, and larger events with logistics support.
• Brown Paper Tickets — (included here as a reference point) low-barrier event ticketing with integrated box office support.
• Billetto — European-focused ticketing with social integration and event discovery features.
• Cvent — enterprise event management and registration with deep conference features for large organizations.
• PatronManager — CRM-integrated ticketing that targets performing arts organizations and nonprofit venues.
• TicketSocket — a white-label ticketing platform for companies that want a fully branded checkout and API-first integration.

Paid alternatives to Brownpapertickets

• Eventbrite: full event lifecycle with promotional tools, email integrations, and marketplace exposure; pricing is transactional and tiered.
• Ticketmaster: enterprise-grade distribution and large-venue support; pricing is custom for large promoters.
• See Tickets: managed services and on-the-ground logistics for festivals and tours; pricing by event scope.
• Cvent: advanced conference and registration platform with a subscription and per-registration pricing model for enterprise customers.
• TicketSocket: enterprise-focused, white-label solution with developer-centric pricing for integrations and custom storefronts.

Open source alternatives to Brownpapertickets

• Pretix: open-source event ticketing with a self-hosted option and extensive plugin ecosystem for customization.
• Attendize: open-source ticket-selling and event management system you can self-host and customize for free.
• Odoo Events: part of Odoo's open-source ERP stack, useful if you already run Odoo for CRM and accounting and want integrated event modules.

Frequently asked questions about Brownpapertickets

What is brownpapertickets used for?

Brown Paper Tickets is used to sell and manage event tickets for theaters, festivals, fundraisers, and community events. Organizers use it to publish event pages, manage multiple ticket types, handle box office sales, and fulfill orders via print-at-home, mobile tickets, or will-call. It is particularly common among small-to-mid-size events that need reliable ticketing without enterprise complexity.

How much does brownpapertickets charge per ticket?

Brown Paper Tickets typically levies a per-ticket service fee in addition to payment-processing charges. A common structure is a small per-ticket fee (for example, $0.99 per ticket) plus processor fees on transactions, though exact fees vary by event, country, and contracted arrangements. Confirm current per-ticket and processing fees on the Brown Paper Tickets' current pricing page.

Can I sell tickets on my website with brownpapertickets?

Yes, brownpapertickets supports embeddable widgets and links to sell tickets from your site. You can embed the checkout or link directly to your hosted event page to keep the sales flow seamless. For advanced integrations or a fully white-labeled checkout, contact their support or developer team to learn available options.

Does brownpapertickets offer reserved seating?

Yes, brownpapertickets can support reserved seating in venues where seat maps are configured. The availability of reserved seating depends on the event setup and whether the organizer requests seat map configuration during setup or as part of enterprise services. For complex seating charts, discuss specific requirements with their support team.

How do I handle refunds and exchanges on brownpapertickets?

Refunds and exchanges are managed through the brownpapertickets organizer interface and box office tools. Organizers can refund orders, reissue tickets, and manage exchanges; the timing and fee policy depend on the organizer’s event terms and on whether fees are refundable under brownpapertickets’ policies. Keep detailed refund policies on your event page and consult support for chargeback or complex refund scenarios.

Does brownpapertickets offer an API for developers?

Yes — brownpapertickets provides API endpoints and integration options for event creation, order retrieval, and attendee synchronization. Developers can use RESTful calls and webhooks to automate data flow between brownpapertickets and CRMs, email systems, or custom applications; see the Brown Paper Tickets API documentation for authentication, endpoints, and examples.

Can I scan tickets at the door with brownpapertickets?

Yes, brownpapertickets supports barcode-based ticket scanning for admission control. The platform provides scanning tools (mobile apps or recommended hardware) and can validate tickets, mark attendees as checked in, and reconcile scans to the order records. For high-volume entry operations, test scanning workflows ahead of your event.

Are there international payment and currency options?

Brown Paper Tickets supports international events but payment and currency support vary by country and account setup. Organizers should verify available payment methods, payout currencies, and tax handling for their region with brownpapertickets support to ensure correct settlement and reporting.

Does brownpapertickets integrate with marketing platforms?

Yes — brownpapertickets can export attendee data and integrates indirectly with marketing systems via CSV exports, API syncs, or built-in integrations. You can connect attendee lists to email marketing tools, CRM systems, and analytics by exporting data or using API endpoints; for direct native integrations, check their integrations documentation or ask support about recommended connectors.

Who handles customer service for ticket buyers?

Brown Paper Tickets provides customer service for buyers and organizers, typically including phone and email support. They are known for human-centered support for order questions, lost tickets, and box-office issues, which reduces the operational burden on organizers. For enterprise accounts, dedicated account or box-office services may be available.

brownpapertickets careers

Brown Paper Tickets hires across operations, customer support, developer and engineering, sales, and event services for roles that support the ticketing lifecycle. Typical positions include box office specialists, account managers for large organizers, software engineers for platform development, and customer support agents. Check Brown Paper Tickets' official careers or jobs page to find open roles and application instructions.

brownpapertickets affiliate

Brown Paper Tickets may offer partner or affiliate programs for box office resellers, venue partners, or promoters. Affiliate or referral arrangements often involve commission structures on ticket sales or special pricing for partner organizations. Contact Brown Paper Tickets' partner or business development team to discuss affiliate opportunities and revenue-sharing options.

Where to find brownpapertickets reviews

Find user reviews and comparisons on industry review sites and ticketing community forums where organizers discuss box office experiences and fees. For firsthand testimonials, browse event organizer case studies and the platform's testimonial pages; you can also view independent user feedback on review platforms and social media. For the most current customer experiences and metrics, search event-producer forums and review aggregators and compare with the Brown Paper Tickets' support resources.