Collect

What is collect.chat

Collect.chat is a cloud-based conversational form and chatbot builder that helps teams collect leads, qualify visitors, run surveys, and automate basic workflows using chat-style widgets. The product offers a visual, no-code interface to design question flows, conditional logic, and responses, then deploy them as embeddable web widgets, landing-page chatbots, or links that open in new tabs. It targets marketing teams, customer success, small businesses, and agencies that want higher form completion rates and conversational data collection without building custom chat infrastructure.

Collect.chat emphasizes template-driven setup—pre-built interview sequences for lead capture, appointment booking, feedback, customer onboarding and event registration—so non-technical users can go live in minutes. Built-in integrations and export options allow collected responses to flow into CRMs, email platforms, spreadsheets and automation tools.

The platform balances simplicity with configurability: you can add conditional logic, custom fields, file uploads, and limited styling control, and extend functionality through webhooks and an API. For organizations that need advanced compliance, bot scoping, or remove-badging options, Collect.chat offers higher-tier plans with white-label and enterprise features.

Collect.chat features

What does collect.chat do?

Collect.chat converts standard forms into interactive chat conversations that run on websites, landing pages, and social channels. The interface guides visitors through a sequence of prompts, shows progress, validates inputs, and can branch based on user answers to produce personalized follow-ups. Common uses include lead qualification, booking requests, pre-sales screens, NPS surveys, recruitment prescreens, and customer feedback.

Key builder features include drag-and-drop question sequencing, conditional logic (skip or branch questions), response validation (email, phone formats), file uploads, and custom thank-you messages. It also supports embeddable widgets, popups, and full-page chat experiences that can be styled to match a site’s look and feel.

Deployment options include JavaScript embed snippets, direct links that open the chatbot in a new tab, and integrations that let teams push responses to external systems. On the data side, Collect.chat offers result dashboards, CSV exports, scheduled reports, and basic analytics (completion rate, drop-off points, popular answers).

Additional features often found in Collect.chat plans:

• Visual builder and templates: pre-built bots for lead capture, surveys, booking and recruitment
• Conditional logic and custom fields: route users through different paths based on answers
• Integrations and webhooks: push data to CRMs, spreadsheets and automation tools
• File upload support and validation: collect resumes, images or documents securely
• Branding and white-label options: remove Collect.chat badge on paid plans
• Localization and multi-language prompts: support for non-English surveys
• Basic analytics and reporting: exportable responses and summary metrics

Collect.chat pricing

Collect.chat offers these pricing plans:

• Free Plan: $0/month with basic widgets, limited responses and Collect.chat branding
• Starter: $24/month (billed monthly) with higher response limits, integrations and removal of branding on forms
• Professional: $49/month (billed monthly) with advanced integrations, priority support and more responses
• Business: $99/month (billed monthly) with team seats, white-labeling and enterprise connectors
• Enterprise: Custom pricing for high-volume needs, SSO, dedicated SLAs and custom onboarding

Pricing often varies by billing frequency (monthly vs yearly), number of active chatflows, monthly response quotas, and the number of team seats. Check Collect.chat's current pricing for the latest rates and enterprise options: view Collect.chat's pricing tiers (https://collect.chat/pricing).

Collect.chat typically offers annual billing discounts on the Starter, Professional and Business tiers; customers who pay annually can expect reduced effective monthly costs and additional response allowances. Volume discounts or custom packaging are available under Enterprise.

How much is collect.chat per month

Collect.chat starts at $0/month with the Free Plan for basic use and testing. Paid plans commonly start around $24/month for individuals and small teams when billed monthly, and step up to $49/month and $99/month for feature-rich tiers designed for growing teams and agencies.

Monthly billing gives flexibility for short-term campaigns but typically includes lower response quotas versus yearly billing. When evaluating monthly pricing, factor in response limits, number of active chatbots, and which integrations are included at each tier.

For exact monthly rates that match your intended usage (responses per month, number of chatbots and team seats), consult Collect.chat's pricing page: view Collect.chat's pricing tiers (https://collect.chat/pricing).

How much is collect.chat per year

Collect.chat costs $0/year for the Free Plan. Paid plans usually provide discounts when billed annually; entry paid tiers often convert to an annual cost around $240/year (equivalent to $20/month) on promotions, while mid and higher tiers offer proportionally larger savings.

Annual billing is most cost-effective for teams running persistent chat flows or agencies managing multiple clients—it increases response allowances and reduces the blended monthly cost. Enterprise agreements are typically negotiated with multi-year terms and can include setup and onboarding fees.

For the most accurate yearly totals and promotional discounts, check Collect.chat's current pricing tiers (https://collect.chat/pricing).

How much is collect.chat in general

Collect.chat pricing ranges from $0 (free) to $99+/month. The Free Plan supports basic experimentation; entry paid plans meet most freelancer and small-business needs; mid-level plans accommodate growing marketing teams and agencies; and Enterprise plans are priced per-organization for high volume and advanced security.

When comparing tiers, pay attention to monthly response limits, number of active chatbots, available integrations (e.g., Zapier, Google Sheets, HubSpot), seat counts for team collaboration, and white-labeling or SLA commitments.

If you plan to handle payments, high-volume lead capture, or advanced automation, budget for at least a mid-tier plan or Enterprise to ensure adequate quotas and access to required connectors.

What is collect.chat used for

Collect.chat is used for turning passive website visitors into structured responses through conversational flows. Marketing teams use it to capture and qualify leads with targeted questions that dynamically adapt to visitor input, improving completion rates compared with traditional forms.

Customer support and success teams deploy chatbots to collect issue details, triage requests, and create tickets with the collected data forwarded to helpdesk systems. Product teams use Collect.chat for user research and in-app feedback collection, benefiting from higher engagement and clearer responses.

Other common uses include scheduling appointments and demos, pre-screening job candidates, onboarding new customers with guided questionnaires, running NPS and CSAT surveys, and capturing registrations for webinars or events. Because the flows are embeddable and shareable, teams can use the same chat across landing pages, blogs and social links.

Pros and cons of collect.chat

Collect.chat has strengths and limitations that prospective users should weigh.

Pros:

• High conversion design: chat-style interactions increase engagement and completion rates compared with long forms.
• No-code builder: marketers and non-technical staff can design bots, add logic and deploy without developer support.
• Flexible deployment: embeddable widgets, popups, and direct links make it easy to add conversations across channels.
• Integrations and API: built-in connectors and webhooks let teams push responses into CRMs, sheets and automation platforms.

Cons:

• Limited conversational AI: Collect.chat focuses on scripted flows rather than NLP-driven open dialog—it's not designed for free-form, context-aware AI conversations.
• Quotas and scaling: response limits on lower plans can require upgrades for high-traffic sites; costs can rise for heavy usage.
• Styling and customization: while adequate for most websites, deep visual customization or complex UI components may require custom CSS or developer support.
• Advanced automation: for teams that need chat routing, multi-agent live chat, or complex workflow orchestration, a dedicated chatbot platform or helpdesk may be more appropriate.

Overall, Collect.chat is well-suited to teams that need reliable, scriptable conversational forms and straightforward integrations rather than an AI-driven chat assistant or full-featured conversational platform.

Collect.chat free trial

Collect.chat offers a Free Plan intended for testing and lightweight use; this plan functions as an ongoing free trial for basic features with limited response quotas and Collect.chat branding. The Free Plan allows users to build and deploy chatbots, evaluate template flows, and test integrations with common tools.

Paid plans usually include a trial period or a money-back window depending on promotional terms; many customers start on the Free Plan and upgrade once they exceed response limits or need advanced integrations, white-labeling, or team seats. The Free Plan is useful for validating conversational flow design before committing budget.

If you plan a short campaign or seasonal capture (e.g., a product launch), consider starting on a monthly paid plan to avoid hitting response caps and to gain access to higher-tier integrations. For long-term use, annual billing typically lowers the effective monthly cost.

Is collect.chat free

Yes, Collect.chat offers a Free Plan with core chatbot functionality, basic templates, and a limited monthly response allowance. The Free Plan includes Collect.chat branding and is suitable for single users or low-traffic sites to evaluate the product.

As usage grows—more responses, additional chatbots, or integration needs—upgrading to a paid plan removes branding, raises quotas, and unlocks features such as advanced integrations, team seats and white-labeling.

For the current limits and comparison between the Free Plan and paid tiers, review Collect.chat's pricing details: view Collect.chat's pricing tiers (https://collect.chat/pricing).

Collect.chat API

Collect.chat provides API access and webhook support to programmatically receive responses and integrate chat events into external systems. Webhooks let you forward completed responses in real time to your server or automation endpoint; typical uses include creating CRM leads, firing marketing automations, or storing entries in a database.

The API enables actions like fetching response history, retrieving chatflow metadata, and managing certain aspects of bots; documentation describes authentication, endpoint methods and payload formats. Developers can use the API to build custom integrations, perform bulk exports, or synchronize contact records between Collect.chat and internal systems.

For full developer information, see Collect.chat's developer resources and API documentation: read Collect.chat's API documentation (https://collect.chat/api). If your use case involves high-volume webhooks or real-time integrations, plan for rate limits and enterprise-level webhook delivery guarantees under higher-tier plans.

10 collect.chat alternatives

• Typeform — conversational forms with polished design, wide template library, and strong embedding options. Good for surveys and lead capture with more visual flair.
• Intercom — full customer messaging platform combining live chat, bots and product tours; better for real-time support and complex routing.
• Drift — conversational marketing platform focused on sales conversations and account-based engagement for B2B teams.
• Tidio — combines chatbots with live chat and email integrations, a budget-friendly option for small businesses.
• ManyChat — chat marketing focused on Messenger and social channels with flows and broadcast capabilities.
• Landbot — visual chatbot builder with advanced conversational logic and powerful web embedding tools.
• HubSpot Conversations — part of HubSpot CRM with unified inbox, bots, and deep CRM integration.
• Crisp — live chat and chatbot platform with shared inbox and automation features for support teams.
• JotForm — form builder with conditional logic and widgets; suitable when form complexity needs many field types.
• Formstack — advanced form and workflow automation platform with enterprise-grade security and integrations.

Paid alternatives to collect.chat

• Typeform: polished conversational forms and extensive templates; higher cost for advanced response volumes and workspace features.
• Intercom: full-featured messenger and automation for support and sales, including routing and in-app messages.
• Drift: focused on B2B conversational marketing with playbooks for sales qualification and account intelligence.
• Landbot: highly flexible conversation builder with deep logic and custom integrations for enterprise-grade chatbots.
• HubSpot Conversations: bundled with HubSpot CRM, useful for teams that want bot-driven lead capture tightly integrated with CRM records.

Open source alternatives to collect.chat

• Botpress: modular open-source chatbot framework for building conversational experiences with developers in control of hosting and data.
• Rasa: developer-focused conversational AI platform for building contextual assistants with on-premise deployment and full data control.
• Rocket.Chat: open-source team messaging with chatbot support and extensible integrations for self-hosted deployments.
• Chatwoot: open-source customer engagement platform with inbox, bots and channel integrations for support teams.
• Botpress (community modules): developer tools and community modules that replicate conversational form behavior with custom integrations.

Frequently asked questions about Collect.chat

What is Collect.chat used for?

Collect.chat is used for conversational lead capture, surveys and appointment booking. It replaces static forms with chat-style flows to improve completion rates and collect structured responses for marketing, support, and product research.

Does Collect.chat offer a free plan?

Yes, Collect.chat offers a Free Plan that includes basic bot creation, templates and a limited monthly response quota with Collect.chat branding. The Free Plan is intended for evaluation and low-traffic uses.

How much does Collect.chat cost per month?

Collect.chat starts at $0/month for the Free Plan; paid plans commonly begin around $24/month for single users and scale to $49/month and $99/month for higher tiers. Exact monthly prices depend on response limits and included integrations.

Can Collect.chat integrate with Slack?

Yes, Collect.chat integrates with Slack. You can forward completed responses and notifications to Slack channels via direct integration or through Zapier and webhooks to keep teams informed in real time.

Does Collect.chat provide an API?

Yes, Collect.chat provides API access and webhooks that let developers retrieve responses, manage chatflow metadata, and forward submissions to external systems for automation and record-keeping.

Can Collect.chat collect payments?

Yes, Collect.chat supports payment collection via integrations. The platform can accept payments through supported payment processors (for example Stripe) as part of a chat flow or checkout-style interaction when enabled in paid plans.

Is Collect.chat GDPR compliant?

Collect.chat offers features to support GDPR compliance. It provides options for explicit consent fields, data export, and account controls, but organizations are responsible for configuring flows and data retention policies to meet legal requirements.

How do I embed Collect.chat on my website?

Collect.chat provides an embeddable JavaScript snippet you place in your site header to run chat widgets. You can also use direct share links or full-page chat links for campaign landing pages.

Does Collect.chat support multiple languages?

Yes, Collect.chat supports multiple languages. You can configure prompts and messages in the languages you need; templates may be localized and the platform supports Unicode inputs.

Can I export data from Collect.chat?

Yes, Collect.chat allows exporting responses. You can download CSV exports, use API endpoints to fetch response history, or push data in real time via webhooks to external databases and CRMs.

collect.chat careers

Collect.chat is operated by a small team focused on UX, product and integrations; careers typically include roles in product management, frontend/backend engineering, design, and customer success. The company periodically posts openings for remote-friendly positions that emphasize SaaS product experience and integrations expertise.

Candidates interested in product and engineering roles should highlight experience with JavaScript, webhooks, API design, and UX for conversational interfaces. Customer-facing roles often require knowledge of marketing automation, CRM workflows and experience supporting non-technical users.

To find current openings and information about company culture, check Collect.chat’s official site and their careers or jobs page: view Collect.chat jobs and company information (https://collect.chat).

collect.chat affiliate

Collect.chat runs referral and partner programs for agencies and resellers in some regions. Affiliate arrangements often provide commission or account credits for customers referred to paid plans, plus access to partner resources like onboarding content and co-marketing assets.

Agencies that build chat experiences for clients can benefit from partner pricing, multi-account management features, or referral incentives. If you manage client work at scale, contact Collect.chat's sales or partner team to learn about agency packages and affiliate terms.

For details on eligibility and program terms, visit Collect.chat’s partner information and sign-up resources: view Collect.chat's partner program (https://collect.chat).

Where to find collect.chat reviews

User reviews for Collect.chat can be found on software review sites and marketplaces that aggregate SaaS feedback. Look for detailed user experiences on platforms such as G2, Capterra, and TrustRadius to compare response limits, reliability, and support experiences across plans.

When reading reviews, pay attention to reviewers who match your use case (marketing lead capture, support intake, or recruitment screening), because comments about response quotas, integrations and customer support vary by team size and workflow complexity. Also review Collect.chat's case studies and customer testimonials on their site for examples of live implementations.

For the most up-to-date community feedback and benchmarks, search for Collect.chat reviews on major review platforms and compare them to product documentation: read Collect.chat's user reviews and case studies (https://collect.chat).