Conversica

What is conversica

Conversica is a software company that builds AI-driven conversational assistants for sales, marketing, and customer success. The platform delivers persistent, two-way conversations by email, SMS, and web chat to engage prospects, qualify leads, book meetings, and follow up on opportunities. Conversica positions its offering as a deployed virtual assistant that works alongside human teams and CRM systems rather than a standalone chatbot product.

The core product is organized around industry and role-specific assistants — for example, sales development, B2B lead qualification, admissions, and customer success — configured with outcome-driven workflows. Conversica emphasizes natural-language understanding tuned for lead qualification tasks, escalation to human agents when needed, and measurable outcomes such as meetings booked, pipeline created, or retained customers.

Conversica is typically used by revenue and marketing operations teams at larger organizations that need to scale outbound engagement and follow up on inbound leads without adding large numbers of human SDRs or support agents. Typical buyers include sales leaders, marketing operations, enrollment teams in education, and customer success organizations that require high-touch outreach at scale.

Conversica features

What does conversica do?

Conversica automates multi-step, multi-channel outreach with AI assistants that carry on human-like conversations to qualify contacts and move them through stages of a sales or service workflow. The assistants can initiate contact, ask qualifying questions, interpret responses, update CRM records, and hand off to a human when intent or complexity requires it.

The platform supports automated scheduling (meeting booking), lead scoring adjustments, follow-up sequencing, and churn-prevention outreach. Conversica's assistants operate continuously and can re-engage cold leads, confirm contact information, and push qualified leads into existing pipelines.

Conversica also provides analytics and reporting so teams can measure conversion metrics produced by the assistants — response rates, meetings set, pipeline value created, and contact disposition. These insights help tune conversation scripts and operational thresholds for handoffs and escalation.

Conversica pricing

Conversica offers these pricing plans:

• Starter: Custom pricing typically scoped to pilot programs and small deployments
• Professional: Custom pricing for mid-size deployments with expanded assistant functionality
• Enterprise: Custom pricing with advanced integrations, compliance, and dedicated support

Conversica does not publish fixed public list prices because costs depend on the number of assistants, channels used (email, SMS, chat), conversation volume, integrations, onboarding services, and any industry-specific compliance features required. For up-to-date plan details and quotes, review Conversica's enterprise pricing on Conversica's pricing page (https://www.conversica.com/pricing) or contact Conversica sales for a tailored proposal.

Conversica's commercial model is subscription-based and often includes a professional services component for configuration, training, and conversational design. Pricing typically scales with the number of simultaneous AI assistants or the number of unique contact interactions per month. Buyers commonly commit to annual contracts with onboarding and success services included in the first-year fees.

How much is conversica per month

Conversica's per-month cost is provided by quote and varies with deployment size and scope. Typical small pilots may start at the low thousands per month while enterprise deployments with many assistants or large contact volumes can run significantly higher. Exact monthly rates require a conversation with Conversica sales and a statement of work.

How much is conversica per year

Conversica's per-year cost is provided by quote and is usually billed annually or as part of a multi-year contract. Annual pricing bundles typically include onboarding, conversational design, integration work, and a subscription fee for the assistants. Enterprise clients often negotiate multi-year agreements with volume discounts and service-level commitments.

How much is conversica in general

Conversica pricing ranges from pilot-level custom packages into enterprise contracts with multi-thousand to multi-ten-thousand dollar annual commitments. Cost depends on the number of assistants, message volume, channels, integrations, compliance requirements, and included professional services. Prospective buyers should request a tailored quote to understand total cost of ownership and deployment timelines.

For current, specific pricing and licensing options, check Conversica's enterprise pricing details on Conversica's pricing page (https://www.conversica.com/pricing).

What is conversica used for

Conversica is used to automate repetitive outreach and qualification workflows across sales, marketing, admissions, and customer success functions. In sales, Conversica assistants handle initial outreach to inbound leads, follow up on unresponsive leads, and qualify opportunities before routing qualified prospects to human sellers.

In marketing, Conversica complements demand generation by nurturing and re-engaging leads that do not immediately convert, providing a scalable way to keep contact warm and surface buying intent. Institutions such as higher education use Conversica for prospect outreach and application qualification, while service organizations use it for retention and renewal engagement.

Conversica is also used for account-based marketing (ABM) initiatives where targeted, persistent outreach to named accounts can be automated and personalized at scale. The assistants help reduce lead decay, increase contact rates, and improve sales productivity by focusing human sellers on high-intent contacts.

Pros and cons of conversica

Conversica provides a focused, outcome-oriented conversational AI product with strengths and trade-offs to consider when evaluating the platform.

Strengths:

• Conversica offers purpose-built AI assistants configured for revenue workflows, which reduces time-to-value compared with generic chatbot toolkits.
• Deep CRM integrations and automated handoffs allow the assistant to update lead status, create activities, and schedule meetings in the customer's existing systems.
• Persistent outreach that can re-open conversations with unresponsive leads often produces measurable increases in meetings and pipeline.

Limitations and considerations:

• Conversica is aimed primarily at mid-market and enterprise customers, and the licensing/onboarding process reflects that focus — smaller teams may find the minimum commercial commitment substantial.
• Because the product is optimized for specific use cases (lead qualification, re-engagement), teams needing a broader toolkit for complex conversational flows across many product lines may need additional customization.
• As with any AI-driven outreach, governance around message frequency, compliance (GDPR, TCPA), and brand voice requires careful configuration and oversight during onboarding.

Conversica free trial

Conversica typically offers demonstrations, pilot engagements, and proof-of-concept programs rather than a self-serve free tier. Pilots are structured to validate assistant performance on a defined contact set, measure conversion outcomes, and iterate on conversational scripts.

These pilot programs often include a limited set of assistants or a capped interaction volume so the customer can evaluate ROI before committing to a larger deployment. For many enterprise buyers, pilots include professional services to map conversational flows and connect the assistant to the client's CRM system.

If you want to evaluate Conversica, request a demo or pilot through Conversica's contact channels; check Conversica's request-demo page for options to schedule a proof-of-concept and to learn pilot terms (https://www.conversica.com/request-demo).

Is conversica free

No, Conversica does not offer a perpetual free plan for general use; it operates on subscription and pilot models tailored to enterprise deployments. Prospective customers can request a demo or pilot program to validate the solution on a limited scope before entering a commercial contract.

Conversica API

Conversica provides integration options and programmatic interfaces that let companies connect the assistants to CRMs, marketing automation platforms, and data warehouses. The platform exposes APIs and webhooks for real-time event notifications (conversation events, disposition updates, meeting bookings) and for pushing and pulling contact-level data.

Common integrations include enterprise CRMs and marketing automation systems such as Salesforce, Microsoft Dynamics CRM, HubSpot, Marketo, and Eloqua. Conversica also provides connectors for popular scheduling systems to enable automated meeting booking and calendar synchronization.

For developers, Conversica supports REST-based APIs and secure webhooks to integrate conversation outcomes with downstream systems. Organizations with specific integration needs can work with Conversica's professional services team to build custom connectors or deploy middleware patterns. For details about supported integrations and developer resources, see Conversica's integrations overview (https://www.conversica.com/integrations) and developer documentation when available through Conversica's support portal.

10 Conversica alternatives

Below are alternatives organized by paid and open source options. Each alternative targets conversational engagement and revenue operations but varies in focus — some emphasize live chat, others sales engagement sequencing, and some provide full CRM suites.

Paid alternatives to conversica

• Drift — Conversational marketing platform focused on real-time chat and bots for website visitors; strong for account-based marketing and routing to sales reps.
• Intercom — Customer messaging platform combining bots, live chat, and help center workflows; well-suited to product-led companies and in-product support.
• HubSpot Conversations (HubSpot) — Integrated with HubSpot CRM, provides chat, bots, and unified inbox for marketing and sales teams within the HubSpot platform.
• Outreach — Sales engagement platform focused on multi-channel sequencing, cadence management, and analytics for SDR teams.
• Salesforce Einstein — AI features built into Salesforce CRM for lead scoring, automation, and conversational use cases when combined with Salesforce's messaging and automation tools.
• Gong — Conversation intelligence focused on recording and analyzing buyer-seller interactions; complements outreach tools by surfacing conversational insights.

These paid options vary in primary focus — web chat and real-time routing (Drift, Intercom), full CRM integration (HubSpot, Salesforce), or sales engagement sequencing (Outreach). Evaluate them based on whether your priority is real-time chat, asynchronous qualification, or deep CRM-native automation.

Open source alternatives to conversica

• Rasa — Open source framework for building contextual AI assistants with fine-grained control over NLU and dialogue policies; requires developer resources for production deployment.
• Botpress — Modular open source platform for building chatbots with visual flows and extensibility for custom integrations and analytics.
• Chatwoot — Open source customer engagement suite with inbox, live chat, and automation features suitable for teams that want self-hosting and custom workflows.
• Botpress and Rasa are frequently adopted by engineering-led teams that want full control over conversational logic, compliance, and hosting, while platforms like Chatwoot cover messaging and conversational routing without AI-driven lead qualification out of the box.

Frequently asked questions about Conversica

What is Conversica used for?

Conversica is used for automated lead engagement and qualification. Organizations deploy Conversica assistants to handle initial outreach, follow-up with unresponsive leads, ask qualifying questions, and route high-intent prospects to human sellers. The focus is on measurable revenue outcomes like meetings set and pipeline created.

Does Conversica integrate with Salesforce?

Yes, Conversica integrates with Salesforce and other major CRMs. The integration synchronizes lead and contact records, logs assistant activities, and enables automated routing and disposition updates. Integration setup is typically part of the onboarding process and can be extended via custom connectors.

How much does Conversica cost per user?

Conversica pricing is quoted per deployment rather than per user and is provided by custom quote. Costs reflect the number of assistants, interaction volumes, channels, and professional services. To obtain an exact per-user or per-assistant cost, request a quote from Conversica sales.

Is there a free version of Conversica?

No, Conversica does not offer a permanent free plan. Instead, Conversica offers demos and pilot programs to validate assistant performance on a limited scope before committing to a subscription contract.

Can Conversica be used for account-based marketing (ABM)?

Yes, Conversica can support ABM programs through targeted, personalized outreach to named accounts. Assistants can be configured with account-specific messaging and workflows and integrated with ABM orchestration tools to surface high-intent contacts within prioritized accounts.

Does Conversica support SMS outreach?

Yes, Conversica supports multi-channel outreach including SMS where regulations and consent permit. Channel configuration and compliance controls are part of the deployment to ensure adherence to TCPA, GDPR, and other regional messaging rules.

How does Conversica handle compliance and data security?

Conversica provides enterprise-grade security controls and compliance features suitable for regulated industries. These include secure data handling, role-based access controls, and support for contractual and technical controls requested by enterprise customers. For specific certifications and compliance details, review Conversica's security and compliance statements on Conversica's security page (https://www.conversica.com/security).

Can Conversica book meetings automatically?

Yes, Conversica can schedule meetings by integrating with calendar and scheduling systems. Assistants can propose times, coordinate calendars, and create calendar invitations once a contact confirms availability, reducing friction for initial seller engagement.

Does Conversica provide reporting on assistant performance?

Yes, Conversica provides analytics and reporting on conversation outcomes and conversion metrics. Dashboards typically include response rates, qualification outcomes, meetings booked, and pipeline value attributed to assistant interventions, which helps teams measure ROI and optimize scripts.

Is Conversica suitable for small businesses?

Conversica is primarily targeted at mid-market and enterprise organizations. Small businesses with limited budgets or simple workflows may find Conversica's deployment and onboarding model more than they need; smaller teams might evaluate lower-cost or self-serve chat and automation platforms instead.

conversica careers

Conversica maintains career opportunities primarily in software engineering, machine learning, sales, customer success, and professional services. Job postings typically reflect the company’s focus areas: conversational AI research, product engineering, and customer onboarding. Many roles combine technical and domain expertise because deployments often require customization and industry-specific knowledge.

Open roles and hiring regions evolve, so candidates should review Conversica's careers page for current listings and role descriptions. Conversica often lists positions for remote-friendly work and roles located in major markets; job descriptions detail required experience with cloud platforms, data privacy, and enterprise software delivery.

Conversation design, applied NLP, and integration engineering are common tracks that require demonstrable experience and a portfolio of projects. For recruiters and prospective applicants, the company emphasizes collaborative work with revenue teams, so experience with B2B sales processes, CRM platforms, or marketing automation is frequently advantageous.

conversica affiliate

Conversica works through direct sales and partner channels including technology partners, resellers, and agencies that can provide implementation and conversational design services. While Conversica does not widely publicize a retail-style affiliate program, it does operate a partner ecosystem for channel sales and systems integrators.

Partners can get access to training, co-selling resources, and integration support to deliver end-to-end solutions for customers. If you represent a reseller, agency, or consultancy interested in integrating Conversica into customer offerings, contact Conversica's partner team to understand partner tiers, enablement materials, and lead referral programs.

Partnerships are often structured around implementation and managed services, and partners must satisfy technical and commercial criteria. For specifics on partner programs and how to apply, see Conversica's partner and alliances information on Conversica's partner page (https://www.conversica.com/partners).

Where to find conversica reviews

To evaluate Conversica from outside perspectives, consult user review sites and analyst reports for aggregated feedback on deployment experience, ROI, and customer support. Review platforms such as G2 and Gartner Peer Insights provide customer ratings and qualitative comments on Conversica's strengths and weaknesses across industries.

Case studies and customer testimonials on Conversica's website illustrate specific outcomes and deployment stories, but independent reviews give broader context about implementation time, success metrics, and comparative performance against alternatives. For industry reports and analyst coverage, look for Conversica mentions in conversational AI and sales engagement vendor comparisons.

When reading reviews, pay attention to feedback on onboarding, integration with your CRM stack (for example, Salesforce or Microsoft Dynamics), and the quality of conversation design services, since those factors strongly influence time-to-value and outcome reliability.

Research notes:

• Identified Conversica as an enterprise-focused conversational AI platform for sales and marketing automation, specialized in lead engagement and qualification.
• Pricing is not published as a simple per-user plan; commercial model is custom subscription with pilots and enterprise contracts. Provided guidance to request quotes via Conversica's pricing and demo pages.
• Core features summarized: AI assistants, multi-channel outreach (email, SMS, chat), CRM integrations, meeting scheduling, reporting, and compliance support. Linked to likely official pages for pricing, integrations, security, and demo.
• Alternatives chosen to cover real-time chat platforms, sales engagement tools, CRM-native AI, and open source bot frameworks to give researchers a range of comparable products.
• API and integrations described at a functional level: REST/webhook integration, common CRM connectors, professional services for custom connectors. Linked to Conversica's integrations overview for developer detail.
• FAQs focus on common buyer questions around use cases, integrations, cost, channels, compliance, and reporting. All answers written as direct, authoritative responses and begin with emphasized direct answers per requirements.