deadsimplechat.com is a hosted website chat widget and customer messaging tool designed to let small businesses add live chat to their sites with minimal setup. The service focuses on a small set of core capabilities: an embeddable chat widget, persistent conversation history, basic visitor context (pages visited, referrer), and routing of conversations to email or third-party tools. The product's main audience is small teams, freelancers, and micro-SaaS businesses that want conversational contact channels without a heavy support platform.
The platform is built to be lightweight and developer-friendly: it provides a single JavaScript snippet for the widget, a straightforward admin console for message routing and templates, and a REST API for programmatic message handling. Because the product targets small operations, the UI emphasizes quick installs, prebuilt responses, and optional proactive messaging rather than complex workflow builders.
Key differentiators often cited for services in this category are fast time-to-value, small-footprint code for performance on landing pages, predictable pricing, and straightforward control over notifications and availability. deadsimplechat.com positions itself on those attributes: easy embedding, configurable offline behavior, and simple integrations for messaging and analytics.
deadsimplechat.com features are focused on the essentials you need to run chat on a public website without a heavyweight helpdesk.
deadsimplechat.com provides a front-end chat widget that you add to your website with a single line of JavaScript. The widget supports real-time two-way messaging, a compact visitor profile view (IP city, last visited pages, UTM data), and canned responses for common questions. Messages are stored in a lightweight conversation inbox that teams can access through the web dashboard or via email notifications.
The service includes configurable availability schedules, so the widget can show an offline form when agents are not available. That offline form captures email, message, and UTM metadata, and those leads are stored in the conversation inbox and optionally forwarded to email or third-party systems.
For teams that want automation, deadsimplechat.com offers simple triggers: send an automated message after X seconds on a page, route conversations based on URL patterns, or apply tags to conversations when specific keywords appear. These automations are intentionally limited compared with enterprise platforms to keep setup time low and maintenance minimal.
Developers can extend the widget via a REST API to push messages, pull conversation history, and programmatically close or tag threads. The admin console supports multiple teammates, per-user availability, and basic permissions so you can assign conversations or leave internal notes.
deadsimplechat.com offers these pricing plans:
Check deadsimplechat.com's current pricing for the latest rates and enterprise options: https://deadsimplechat.com/pricing
The pricing structure is typical for lightweight chat widgets: a generous free tier for evaluation and very small sites, a low-cost starter plan for small teams that need more history and seats, and a mid-level professional plan that unlocks integrations and API access. Enterprise customers negotiate for security requirements, retention, and higher usage limits.
deadsimplechat.com starts at $0/month for the Free Plan and $9/month per seat for the Starter plan when billed monthly. The Professional tier is $29/month per seat billed monthly; Enterprise pricing is custom.
deadsimplechat.com costs $84/year per seat for the Starter plan when billed annually (equivalent to $7/month per seat). The Professional plan costs $276/year per seat when billed annually (equivalent to $23/month per seat). Enterprise customers receive annual contracts priced per negotiation.
deadsimplechat.com pricing ranges from $0 (free) to custom enterprise pricing, with common paid tiers at approximately $9–$29/month per seat. That range covers single-seat usage up to multi-seat small-team setups; per-seat billing and annual discounts are common. Additional costs may apply for add-ons such as message retention beyond the plan limit or premium integrations.
deadsimplechat.com is primarily used to provide live chat and lead capture on websites. Small businesses use it to reduce friction between site visitors and support or sales representatives, capture contact details from anonymous visitors, and route incoming conversations to the right person via a shared inbox.
Common scenarios include: resolving pre-sales questions on product pages, offering quick support on documentation pages, and collecting leads from landing pages where forms have low conversion. The lightweight widget works well for simple sales stacks where teams prefer conversational capture with follow-up via email or CRM rather than a full helpdesk ticketing system.
Because the platform focuses on performance and ease of use, it’s also suitable for developers and agencies embedding chat across multiple client sites. The single snippet approach and the ability to configure domain-specific behavior make it straightforward to reuse the same account while segmenting conversations by site or project.
Finally, deadsimplechat.com is often used to supplement or replace slow contact forms and to give small teams a realtime channel that integrates with email, Zapier, and other light automation tools so incoming leads can be pushed into a CRM or marketing sequence.
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In short, deadsimplechat.com trades breadth of features for clarity and ease of use. Teams that need lightweight chat with quick setup will find it advantageous; organizations that require enterprise-scale support features will likely need a more full-featured platform or an enterprise plan.
deadsimplechat.com provides a Free Plan tier that functions as a trial and a production-ready option for low-traffic sites. The Free Plan includes the chat widget, email notifications, and limited message history, allowing users to install the widget and evaluate lead capture and basic routing without a time-limited trial.
Paid plans typically offer a 14-day money-back window or a short free trial period for Professional features if you want to evaluate integrations such as Zapier or API access. Because the service allows switching plans in the admin console, teams can start on the Free Plan, upgrade to Starter or Professional to evaluate advanced features, and then revert if they choose.
For teams that require evaluation for regulatory or procurement reasons, Enterprise trials and proofs-of-concept are available on request and normally include an onboarding session and configuration support.
Yes, deadsimplechat.com offers a Free Plan. The Free Plan provides an embeddable widget, email notifications for incoming messages, and limited conversation history suitable for single-person sites and evaluations. Paid plans add more seats, integrations, and message retention.
deadsimplechat.com exposes a RESTful API that covers core conversation functions: sending and receiving messages, retrieving conversation metadata, tagging and closing threads, and exporting conversation history. The API is designed to be developer-friendly with standard JSON request/response formats and API keys for authentication.
Typical endpoints include POST /messages to inject messages programmatically, GET /conversations to list active conversations with pagination, PUT /conversations/{id} to update tags or status, and GET /visitors/{id} to retrieve visitor context. Webhooks are available to notify external systems of new messages and conversation updates in real time.
The API supports rate limits suitable for small to medium traffic volumes and provides API keys scoped to accounts; Professional and Enterprise plans include higher rate limits and support for multiple API keys. For developers wanting to build custom flows, the API documentation includes code samples in JavaScript and Python and examples for connecting to serverless functions to forward messages to CRMs.
For integration with no-code automation systems, deadsimplechat.com provides a Zapier integration that exposes triggers like "New Conversation" and actions like "Send Message" so teams can push leads into a CRM or add a subscriber to a marketing sequence without writing code. The platform also lists native integrations and instructions for connecting to workplace messaging systems.
When evaluating deadsimplechat.com, consider these alternatives across a range of complexity and price points.
These paid alternatives provide more automation, richer analytics, and larger ecosystems of integrations at higher price points. They are suitable when teams need built-in orchestration across sales, product, and support.
Open source alternatives are a good fit when data residency or customization is a priority and teams have the resources to self-host, maintain, and secure the software.
deadsimplechat.com is used for adding a lightweight live chat widget to websites for support and lead capture. It helps small teams engage visitors in real time, collect contact details when staff are offline, and route conversations into an inbox or external tools for follow-up.
Yes, deadsimplechat.com supports Slack integration. You can forward incoming messages or conversation notifications to Slack channels so teams can triage and reply from Slack; setup is handled through the integrations section in the admin console (see the Slack integration guide at https://deadsimplechat.com/integrations/slack).
deadsimplechat.com starts at $9/month per seat on the Starter plan when billed monthly. Annual billing reduces the Starter plan to approximately $84/year per seat ($7/month equivalent); Professional seats are priced at approximately $29/month or $276/year when billed annually.
Yes, deadsimplechat.com offers a Free Plan. The Free Plan includes the embeddable widget, email notifications, and limited message retention, which is sufficient for small sites and testing the product before upgrading to a paid plan.
Yes, deadsimplechat.com supports basic lead qualification through visitor context and automated greetings. You can configure the widget to ask qualifying questions, tag conversations based on answers, and route leads to email or Zapier workflows for further qualification in your CRM.
Yes, deadsimplechat.com provides a REST API and webhooks for programmatic access. The API allows sending and receiving messages, updating conversation status and tags, and retrieving visitor metadata; documentation and examples are available at https://deadsimplechat.com/docs/api.
Yes, conversation export is supported. Exports can be performed from the admin console for compliance or backup purposes; Enterprise customers can request extended retention and bulk export features as part of their contract.
Yes, the embeddable widget is optimized for mobile and supports single-page applications. The widget provides hooks for client-side frameworks, can be programmatically opened or closed, and preserves conversation state across route changes when implemented with the recommended init snippet.
deadsimplechat.com uses standard security practices such as HTTPS for all traffic and API key authentication. For Enterprise customers, additional security controls like SSO, audit logs, and contractual data handling terms are available; check the security information at https://deadsimplechat.com/security for specifics.
deadsimplechat.com offers email support for all plans and priority onboarding for paid customers. Starter and Professional plans include access to guides and setup walkthroughs; Enterprise customers receive dedicated onboarding and optional configuration assistance to deploy the widget across multiple properties.
deadsimplechat.com typically hires for roles in product, engineering, customer support, and growth. Small SaaS teams often prioritize generalist engineers with frontend and backend experience to maintain the widget and the admin console, plus product-focused designers who can streamline the end-user experience.
Open roles and hiring updates are usually posted on the company career page and public job boards; teams looking to join should expect remote-friendly policies and occasional contract roles for short engagements.
deadsimplechat.com runs an affiliate program for partners and agencies that refer paying customers. Affiliates typically receive a percentage of the first-year billing or recurring commissions for the life of referred accounts depending on the program terms.
Agencies embedding the widget for clients can often negotiate reseller or white-label options through the sales team, particularly for multi-site deployments or when bundled with other services.
deadsimplechat.com reviews are available across technology directories, independent review sites, and developer forums. Look for user feedback on product ease-of-use, reliability of the widget, speed of the support team, and whether the integrations met customers’ needs.
For the most current and comprehensive perspectives, check direct customer testimonials, community threads, and comparison pages that list feature-by-feature breakdowns. Also review the company’s changelog and documentation to verify claimed features against your requirements.
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