Fider

What is fider

Fider is an open-source feedback management platform designed to collect, organize, and prioritize user suggestions. It presents feedback as posts that users can upvote and comment on, creating a transparent public record of feature requests, bug reports, and product ideas. Teams can install Fider on their own servers or use a hosted edition to centralize user input.

Fider focuses on a simple, minimal interface that emphasizes community voting and developer responses. The platform stores feedback in a format suitable for public-facing feedback boards, private beta communities, or internal product teams that need a lightweight, issue-centric alternative to full-fledged product management systems.

Because Fider is distributed with an open-source license, teams can modify the codebase to integrate with internal systems, customize UI and workflows, or extend the data model for additional metadata (labels, status, custom fields). The available hosted option removes the need to maintain infrastructure while preserving the same interface and features.

Fider features

What does fider do?

Fider provides a structured feedback collection system with a focus on voting and community discussion. Users can submit suggestions, add comments, and vote to indicate the relative importance of each item. Administrators can moderate submissions, mark status (planned, in progress, completed), and pin or prioritize posts.

Core functionality includes post creation, upvoting, threaded comments, status labels, tags, and a public-facing board that can be embedded or linked from product pages. Fider supports multiple communities or boards from a single installation, making it useful for multi-product organizations or segmented user groups.

The platform also offers user management, basic moderation controls (approve/delete posts, hide spam), and search/filter capabilities so teams can find and group related feedback. For teams that require more automation, Fider can be extended through its API and webhooks to connect with ticketing systems, analytics, and notification pipelines.

Additional features typically used with Fider deployments include single sign-on (SSO) integrations, custom theming for brand consistency, GDPR-friendly data handling, and CSV export for reporting or offline analysis. Because the software is open source, these features are often available as community-contributed extensions or can be implemented by engineering teams as needed.

Fider pricing

Fider offers these pricing plans:

• Free Plan: $0/month for the self-hosted community edition (open-source) — requires self-managed hosting and maintenance
• Starter: $29/month for hosted instances with a single board, basic support, and small-team limits (billed monthly)
• Professional: $99/month for hosted teams with multiple boards, advanced moderation tools, and priority email support (billed monthly)
• Enterprise: Contact sales for custom pricing, on-premises support, SSO, dedicated hosting, and SLAs

Self-hosting the open-source edition has no license cost beyond infrastructure and maintenance, which is why the Free Plan entry is common for teams that can manage their own servers. Hosted plans add managed backups, upgrades, and support. Yearly billing options are commonly offered at a discount (e.g., 10–20% off the monthly equivalent); check the vendor for exact annual rates.

Check Fider's current pricing and hosting tiers on the official Fider pricing page at https://fider.io/pricing for the latest rates and enterprise options.

How much is fider per month

Fider starts at $0/month for self-hosted use when you use the open-source community edition. For teams that prefer hosted management, entry-level hosted plans commonly begin around $29/month, while business-oriented hosted plans typically fall near $99/month depending on user limits and support needs.

Monthly hosted pricing covers managed upgrades, backups, and hosted infrastructure. Many organizations choose hosted plans to avoid operational overhead and to get vendor support for upgrades and security patches.

How much is fider per year

Fider can cost $0/year for the self-hosted open-source edition if you host and operate it yourself. For hosted plans, annual billing is frequently offered at a discount; for example, a $29/month hosted Starter plan billed annually would be roughly $348/year before any promotional discounts.

Higher-tier hosted plans such as the Professional tier (listed above at $99/month) will scale to $1,188/year if billed monthly-equivalent annually; enterprise contracts and custom SLAs are priced separately.

How much is fider in general

Fider pricing ranges from $0 for self-hosted installations to $99+/month for hosted business plans. The overall cost depends on whether you self-host (infrastructure + maintenance) or use the vendor-hosted service (monthly subscription for managed hosting). Enterprise-grade deployments with SSO, SLAs, and dedicated support are quoted on a per-customer basis and typically cost more.

When budgeting for Fider, include hosting infrastructure, backups, maintenance labor, and potential customization. For hosted plans, factor in user limits, number of boards, and support response time when comparing tiers.

What is fider used for

Fider is used to centralize user feedback into a single, searchable board where entries can be voted and discussed. Product managers use Fider to capture feature requests, identify trends by vote counts, and publicly communicate the status of requested features to reduce duplicate requests and user confusion.

Customer success teams use Fider to gather input from trial users or paying customers to help prioritize feature work. Community managers use it as a public place for open-source project users to suggest improvements and vote on commonly desired changes.

Developers use Fider to triage and reproduce issues reported by users; the voting mechanism helps indicate the impact and frequency of a problem. Marketing and executive teams reference board metrics to make roadmap trade-offs that reflect customer demand.

Pros and cons of fider

Fider's strengths include its simplicity, transparent voting-based prioritization, and open-source license that allows full control over data and customization. The interface is straightforward for end users which lowers friction for submitting feedback and increases participation rates.

Because it is focused on feedback rather than full product management, Fider avoids feature bloat and remains easy to deploy and use. The ability to self-host makes it attractive for organizations with strict data residency or compliance requirements.

On the downside, Fider is not a full-featured product roadmap or issue-tracking system — it lacks built-in advanced analytics, roadmapping visualizations, and some enterprise features found in larger products. Teams that need integrated customer relationship management (CRM) features or complex workflow automation will need to integrate Fider with additional tools.

Operationally, self-hosting requires resources for maintenance, backups, security updates, and scaling. The hosted offering removes that burden but introduces recurring costs and potential limits on customization, depending on the plan.

Fider free trial

Fider's hosted service commonly provides a trial period for teams to evaluate the hosted platform without committing to a paid plan. Trial details vary by vendor practice — typical trials last 14–30 days and include most hosted features so teams can test user flows, moderation, and integrations.

For users who prefer not to use a hosted trial, the open-source edition lets you install Fider on a local machine or staging server at no cost, enabling a more thorough technical evaluation before choosing managed hosting. Self-hosting also permits load testing and customization trials against your expected user base.

When considering a trial, prepare a checklist of use cases: number of expected users, expected volume of posts and votes, moderation workflows, and integration endpoints (API/webhooks). This ensures the trial period tests the aspects that matter most to your organization.

Is fider free

Yes, Fider offers a free self-hosted edition. The open-source community edition can be installed and run at no license cost, but you will be responsible for hosting, backups, and maintenance.

The hosted vendor offering is paid and includes managed operations, support, and hosted infrastructure for teams that prefer a turnkey solution.

Fider API

Fider exposes a RESTful API that enables programmatic creation and retrieval of posts, comments, and votes. This API is designed to allow integration with external systems so product teams can sync feedback to ticketing systems, CRMs, or analytics platforms.

Common API use cases include submitting suggestions from within an application UI, syncing votes to an internal prioritization dashboard, and exporting feedback data for analysis. Webhooks or polling endpoints can be used to trigger downstream workflows when new feedback is submitted or status labels change.

Because Fider is open source, the API surface can be extended or adapted to match internal conventions; teams often add custom endpoints for authentication, batch imports, or richer metadata. For developer reference and endpoint details, consult Fider's documentation and API reference in the official docs at https://fider.io/docs.

10 Fider alternatives

Below are several alternatives to consider, including paid SaaS tools and open-source solutions that serve similar feedback-collection and prioritization use cases.

Paid alternatives to fider

• Canny — A hosted feedback board built for product teams, offering voting, product changelogs, and advanced customer segmentation for prioritization.
• Productboard — A product management platform that captures user feedback, connects it to product strategy, and offers deeper roadmap and prioritization tools.
• UserVoice — A mature feedback and support product focused on enterprise customers, with feature request voting, account management, and SSO.
• Nolt — Simple hosted feedback boards with embeddable widgets and private boards; positioned for smaller teams and startups.
• Upvoty — A hosted feedback tool that provides boards, roadmaps, and changelogs in a single interface for customer-facing product teams.
• FeatureUpvote — Lightweight hosted feedback boards with voting and basic moderation; good for straightforward public boards.
• Aha! — A full product roadmap and strategy platform with feedback collection as one component of a larger product management suite.

Open source alternatives to fider

• GitHub Issues — A de facto open approach for many developer-focused projects; supports issues, labels, and reactions and can be used as a feedback board with public visibility.
• Discourse — An open-source discussion platform that can be configured for feature requests using categories, upvotes (via plugins), and moderation tools.
• UseResponse (Community Edition) — Offers a community edition that includes feedback boards and helpdesk features you can host yourself.
• NodeBB — An extensible open-source forum platform that can host structured feedback boards with plugin support for voting and moderation.
• RequestBoard (self-hosted patterns using a CMS) — Several open-source CMS or issue-tracking templates can be adapted into a feedback board; using a custom self-hosted template can replicate Fider-like functionality.

Frequently asked questions about Fider

What is Fider used for?

Fider is used for collecting and prioritizing user feedback via a public or private board. Product teams, community managers, and customer success teams use it to gather feature requests, measure demand by votes, and keep users informed about statuses and roadmap items.

Does Fider offer a hosted plan?

Yes, Fider offers a hosted plan that provides managed infrastructure, backups, and support so teams do not have to maintain their own servers. Hosted plans vary by features and support level.

How much does Fider cost per user?

Fider is free to self-host, and hosted plans commonly start around $29/month. The open-source edition incurs no license fee but requires you to pay for hosting and maintenance; hosted pricing is subscription-based and scales by plan.

Can I self-host Fider?

Yes, Fider is explicitly designed to be self-hosted as an open-source product. You can deploy it on typical Linux stacks, container orchestration platforms, or cloud virtual machines; community documentation covers installation, backups, and common configuration scenarios.

Does Fider have an API for integrations?

Yes, Fider exposes a RESTful API and supports webhook-style integrations. The API enables creating posts, reading votes and comments, and automating synchronization with ticketing systems or analytics tools; developer documentation describes endpoints and authentication methods.

Is Fider suitable for enterprise use?

Yes, Fider can be used in enterprise environments, particularly when self-hosting to meet data residency and compliance requirements. Enterprise features such as SSO, dedicated hosting, and SLAs are normally available via the vendor's enterprise offering.

Can I customize the look and behavior of Fider?

Yes, Fider is customizable because it is open source. Teams can modify the UI, add custom fields, change labels and statuses, or integrate with internal identity providers; customization requires development resources to maintain changes across upgrades.

How does Fider handle spam and moderation?

Fider provides moderation controls and settings to manage spam and abusive content. Administrators can approve or delete posts, block users, and use basic filters; for higher-volume boards, teams often add moderation workflows or integrate third-party anti-spam tools.

Can I export my data from Fider?

Yes, Fider supports data export for backup and reporting. You can export posts and comments to CSV or JSON depending on the installation and use the API to programmatically pull data for analytics or migration to another system.

Where can I find technical documentation for Fider?

Fider's official documentation contains setup, API, and deployment guides that explain installation steps, configuration options, and developer integration patterns. For deployment and developer reference, visit Fider's documentation at https://fider.io/docs.

fider careers

Fider's core project and any associated hosted service are backed by a small team or community contributors. Career opportunities typically exist in roles such as backend or frontend engineering, DevOps for hosted services, developer evangelism, and customer support for hosted customers. For community-driven projects, many contributions come from open-source contributors rather than formal employees.

If you are interested in working on feedback and community tools, look for openings on the vendor's website or on open-source contribution channels such as GitHub where issues and feature requests indicate active areas of development.

fider affiliate

Fider itself does not have a widely publicized affiliate program as part of the open-source project; hosted service providers occasionally run referral or partner programs for agencies and resellers. If you represent an agency or a hosting provider, contact the vendor or check the hosted service terms for potential partnership or reseller opportunities.

Where to find fider reviews

You can find community and user reviews of Fider on developer forums, GitHub issue threads, and SaaS comparison sites. For hosted plan reviews, look at product review platforms that cover feedback tools and customer experience software. Searching for "Fider feedback board reviews" or visiting community posts on Hacker News, Reddit, and developer blogs will surface user experiences and deployment notes.

For official resources and technical documentation, consult Fider's website and documentation at https://fider.io and the project repository linked from that site.