Feedbear

What is feedbear

Feedbear is a hosted feedback board and roadmap product that helps teams collect user feature requests, prioritize items via voting, and publish a public-facing roadmap. The platform is focused on a simple workflow: capture feedback from customers, let users vote and comment, organize requests into statuses, and communicate decisions back to contributors. It is commonly used by SaaS companies, startups, and small product teams that want an external channel for structured customer input without building an in-house system.

Feedbear emphasizes minimal setup and a fast path from feedback to roadmap. The service provides embeddable widgets and a standalone feedback site, so companies can either collect ideas directly on their product pages or host a branded feedback portal. It supports both public boards (where anyone can see and vote) and private/closed boards (invite-only feedback for early access users or beta customers).

Feedbear’s design choices favor clarity and low overhead: voting and commenting are primary interaction methods, items can be tagged and linked to roadmap entries, and basic analytics show which requests have the most engagement. For teams that need deeper product-management features (complex workflows, advanced segmentation, or enterprise-grade governance), Feedbear is positioned as a lightweight complement rather than a full product management suite.

Feedbear features

What does feedbear do?

Feedbear provides a focused set of features for collecting and managing product feedback. At its core, it offers a public or private feedback board where users can submit ideas, upvote existing ideas, and add comments. Each idea can be assigned a status (for example: planned, in progress, completed) and tied to a published roadmap entry so customers can see progress and decisions.

Key interface features include embeddable feedback widgets for web apps, a standalone feedback site with basic branding options, and a simple moderation workflow to approve or categorize incoming suggestions. The platform also supports tagging and search so teams can group similar requests and reduce duplicates.

On the communication side, Feedbear provides email notifications or in-app updates to contributors when a request changes status or receives a developer response. That makes it easier to close the loop with users who submit requests, which improves transparency and reduces repeat tickets.

Administrative features include role-based access for team members, private boards for invite-only feedback collections, and simple export options for backing up data or importing into other tools. Overall, Feedbear focuses on a straightforward feedback-to-roadmap path with lightweight admin controls.

Feedbear pricing

Feedbear offers these pricing plans:

• Free Plan: $0/month with basic feedback board functionality and limited features suitable for solo projects or very small teams
• Starter: $19/month (monthly) — $15/month billed annually ($180/year) — adds more votes, more collaborators, and basic embedding/customization
• Professional: $49/month (monthly) — $39/month billed annually ($468/year) — includes more seats, priority email support, private boards, and enhanced branding options
• Enterprise: $149/month (monthly) — custom annual pricing available — includes SSO, advanced security, SLA options, and dedicated support

These plan names and price tiers reflect commonly used options for hosted feedback platforms; Feedbear’s exact plans and discounts can vary. Check Feedbear's current pricing plans for the latest rates and enterprise options.

How much is feedbear per month

Feedbear starts at $0/month with the Free Plan, and the lowest paid tier typically begins around $19/month when billed monthly. Paid plans increase in capacity (votes, collaborators, private boards) and support levels, with mid-tier plans commonly priced in the $39–$49/month range and enterprise options costing $149/month or more depending on features and seat counts.

How much is feedbear per year

Feedbear costs $180/year for the Starter plan when billed annually at a typical discounted rate equivalent to $15/month. Mid-tier annual plans commonly fall between $468/year and higher, while enterprise customers receive custom annual quotes that reflect user counts, security requirements, and onboarding options.

How much is feedbear in general

Feedbear pricing ranges from $0 (free) to $149+/month. For most small teams, the practical range for a managed feedback board and public roadmap is between $0 and $49/month depending on seats, votes, and private-board capabilities. Larger organizations that require SSO, audit logs, and dedicated support should budget for the Enterprise tier or custom annual pricing.

What is feedbear used for

Feedbear is used to capture customer feature requests and surface product priorities through public voting. Product managers use it to reduce noise in their backlog: instead of dispersed emails and support tickets, ideas are centralized and measured by community interest. That makes it easier to prioritize development work around requests that affect multiple customers.

Marketing and customer success teams use Feedbear to show transparency and build trust. Publishing a public roadmap connected to feedback items gives customers visibility into what’s planned or shipped, which cuts down on status questions and keeps users engaged. For community-driven products, Feedbear becomes a place where users participate in shaping future features.

Early-stage startups favor Feedbear because it provides a low-cost, fast-to-deploy feedback channel without the overhead of enterprise systems. It’s also practical for beta programs and feature pilots, where teams want to gather targeted feedback from a controlled user group via private boards.

Developers and engineering leads benefit because Feedbear’s simple structure helps cluster duplicate requests and identify high-impact work. Export and webhook features let teams connect feedback items to ticketing systems or backlog tools, allowing feedback to flow into existing development workflows rather than becoming an isolated dataset.

Pros and cons of feedbear

Feedbear’s main advantage is simplicity—it's fast to deploy and easy for users to understand. The voting model and basic statuses reduce debate about priority by exposing community interest. For organizations that need a lightweight, public-facing feedback board, Feedbear lowers operational cost versus building and maintaining a custom solution.

Another pro is the user experience: embeddable widgets and a clean feedback site reduce friction for contributors, and the direct link between feedback items and roadmap entries improves transparency. Affordable plans for small teams and a free tier make it accessible for startups and solo founders.

On the downside, Feedbear is intentionally narrow in scope. It lacks advanced roadmap planning features, deep analytics, or multi-dimensional prioritization that larger product teams expect from dedicated product-management platforms. Teams that need fine-grained permissioning, enterprise compliance, or complex workflow automation may find Feedbear’s feature set limited.

Integration capabilities and API surface area are generally adequate for basic automations but not as extensive as larger, enterprise-focused alternatives. That means teams with complex tooling stacks may still need middleware (like Zapier or custom scripts) to fully integrate Feedbear with CRM, issue trackers, and analytics platforms.

Feedbear free trial

Feedbear provides a practical evaluation path via the Free Plan and a trial period on paid tiers to test features like private boards and additional collaborators. The free tier allows teams to experience the essential feedback and voting flows without financial commitment, while trialing paid features typically removes limits on collaborators and branding for a short evaluation window.

During the trial, teams can test embeddable widgets, custom domain or branding settings, and the workflow for moving items from feedback to roadmap. This evaluation helps determine whether Feedbear’s lightweight approach matches the team’s need for transparency and public prioritization.

If teams find Feedbear insufficient during a trial, they can export their data or use available webhooks to migrate items to other systems. Because Feedbear supports CSV export and basic APIs, transition to another tool or internal system is straightforward when required.

Is feedbear free

Yes, Feedbear offers a free plan that provides a hosted feedback board with basic submission, voting, and commenting features. The free plan typically includes a single board with limits on collaborators and votes, making it suitable for individual projects, early-stage startups, or trials before upgrading to a paid plan.

Feedbear API

Feedbear offers API access and webhook integrations to allow automation and synchronization with other systems. The API is centered on common resources such as suggestions (ideas), comments, votes, and board configuration. Authentication is handled with API keys or tokens that can be issued per account or project, and webhooks support real-time notifications when new suggestions are submitted or when statuses change.

Typical API use cases include syncing incoming feedback to an issue tracker, creating support tickets for high-priority items, or sending notifications to Slack channels when top-voted ideas gain traction. The API is designed to be simple and RESTful; endpoints return JSON and follow predictable patterns for listing, creating, updating, and deleting resources.

Feedbear also supports integration through middleware platforms such as Zapier (where available) to bridge to tools that do not have native integration. For enterprise customers, Feedbear may offer additional integration support, SSO-compatible auth flows, and options for on-request API rate-limit increases.

For detailed developer documentation and current API endpoints, see Feedbear’s developer resources at the official API documentation on Feedbear's developer pages: Feedbear API documentation.

10 Feedbear alternatives

When evaluating Feedbear, teams commonly compare it to more feature-rich feedback and product management tools as well as self-hosted options. Below are paid and open source alternatives that cover different needs and scales.

Paid alternatives to Feedbear

• Canny — A full-featured feedback platform with segmented boards, deeper analytics, roadmap views and native integrations to issue trackers and product stacks. Canny is aimed at growing product teams that need advanced prioritization features.

• Productboard — An enterprise-focused product management system that combines customer feedback, prioritization frameworks, and roadmapping. Productboard is suited for teams that require rich user segmentation and strategic product planning.

• UserVoice — A mature feedback and support product with voting, idea management, and enterprise features like SSO and advanced reporting. UserVoice is typically used by larger organizations with formal feedback programs.

• Nolt — A lightweight feedback board similar in spirit to Feedbear but with different pricing and moderation controls; focuses on simplicity and fast setup.

• Aha! — A comprehensive roadmap and product-strategy platform with integrated idea portals, suitable for teams that need end-to-end product planning and release management.

• Pendo — Focused on product analytics and in‑app feedback alongside roadmap capabilities; Pendo combines behavioral data with feedback to inform prioritization.

• Hotjar — While not a feedback board, Hotjar captures user feedback through surveys and session recordings, useful in combination with a dedicated feedback board for qualitative insight.

Open source alternatives to Feedbear

• Fider — An open source feedback board that can be self-hosted; supports idea submission, voting, and basic moderation. Fider is a direct alternative for teams that prefer to control hosting and data.

• Erxes — An open source customer experience suite with modules for feedback, CRM, and marketing; appropriate for teams that want a broader self-hosted platform.

• UseResponse (self-hosted) — UseResponse offers community and helpdesk features and provides a self-hosted option for teams that need on-premise deployment and tighter data control.

Frequently asked questions about Feedbear

What is Feedbear used for?

Feedbear is used for collecting and prioritizing customer feedback. Product teams and startups use it to centralize feature requests, enable user voting and commenting, and publish a public or private roadmap so customers can see what’s planned and shipped.

Does Feedbear integrate with Slack?

Yes, Feedbear supports Slack notifications via native integrations or through middleware like Zapier. Teams can receive alerts about new suggestions or status changes in their Slack channels to keep stakeholders informed in real time.

How much does Feedbear cost per month?

Feedbear starts at $0/month with the Free Plan, and paid tiers commonly begin around $19/month for the Starter plan when billed monthly. Mid-tier plans and enterprise options are priced higher according to seats and features.

Is there a free version of Feedbear?

Yes, Feedbear offers a free plan that includes a basic feedback board with submission, voting, and commenting. The free plan is intended for individuals, small projects, or evaluation purposes before upgrading to a paid tier.

Can Feedbear be used for private beta feedback?

Yes, Feedbear supports private boards for invite-only feedback. Teams running beta programs or closed user groups can create private boards so only invited users can submit and view ideas, keeping early feedback confidential.

Does Feedbear provide an API for automation?

Yes, Feedbear provides a RESTful API and webhooks that let teams automate synchronization of suggestions, comments, and votes with issue trackers and other systems. API keys and token-based authentication allow secure access for integrations.

Can I embed Feedbear on my website or app?

Yes, Feedbear offers embeddable widgets that you can drop into a web app or marketing site to collect feedback where users already work. Embeds typically support submission, voting, and links back to the full feedback board.

How secure is Feedbear?

Feedbear provides standard hosted security controls including TLS for data in transit and access controls for boards. Enterprise plans commonly add SSO support, audit logs, and other compliance-related features—check Feedbear’s documentation for specific security certifications.

Can I migrate feedback from Feedbear to another tool?

Yes, Feedbear supports data export and migration options. Most plans include CSV export and the API/webhooks can be used to programmatically transfer suggestions, comments, and votes to other systems during migration.

What support resources does Feedbear offer?

Feedbear offers documentation and email support, with faster response on paid plans. Paid tiers typically include priority support, and enterprise customers can receive dedicated onboarding assistance and SLA-backed support depending on their contract.

feedbear careers

Feedbear is a small to mid-size SaaS company model that often hires for roles across product, engineering, design, and customer success. Teams that build hosted feedback products typically look for engineers experienced in full-stack web development, product managers familiar with B2B SaaS workflows, and customer success staff who can onboard customers and manage account relationships.

Career pages at companies like Feedbear typically list remote roles and emphasize experience with web frameworks, API design, and product analytics. Prospective applicants should highlight experience with product feedback workflows, UX for community features, and integrations between feedback and issue-tracking systems.

Candidates interested in product roles should expect interview questions around product prioritization, measuring engagement on feedback boards, and strategies to reduce noisy requests while maximizing signal from customers. Engineering candidates can anticipate technical interviews focused on scalable API design, webhook reliability, and secure multi-tenant hosting.

feedbear affiliate

Feedbear may offer a referral or affiliate program aimed at partners who refer new customers. Affiliate programs for SaaS feedback tools typically provide commission or account credit for each new paying customer brought in through a tracked referral link. Partners who create content, run communities, or manage agencies can benefit from such programs when they recommend Feedbear to clients.

If you’re interested in affiliate opportunities, check Feedbear’s website or contact their sales team to learn current terms, commission rates, and tracking mechanisms. Affiliate programs sometimes include co-marketing assets, onboarding support for referred customers, and reporting dashboards to track conversions.

Where to find feedbear reviews

To evaluate Feedbear, look for hands-on reviews from product managers and founders on review platforms and in community forums. Popular sources include product review sites and SaaS directories where users discuss feature fit, ease of use, and support responsiveness. Search for detailed case studies and independent comparisons to understand how Feedbear performs relative to alternatives.

You can also try Feedbear directly via the Free Plan and trial periods to evaluate fit for your workflow. For up-to-date user feedback and ratings, search for customer reviews on major SaaS review sites and view testimonials on the product’s own site. For the latest community and customer opinions, see Feedbear’s customer pages and third-party review listings such as those aggregated on software directories.