Mobilemonkey

What is mobilemonkey.com

MobileMonkey is a conversational marketing platform that helps businesses build chatbots, run automated messaging campaigns, and capture leads across web chat, SMS, Facebook Messenger, Instagram, and other messaging channels. The product emphasizes a single workspace for managing bots, audience contacts, and campaign automation so teams can coordinate marketing, sales, and support messages from one place.

The platform targets marketers, small and medium businesses, and agencies that need to generate leads, qualify prospects, and re-engage customers with automated messaging. MobileMonkey's capabilities include visual bot builders, broadcast messaging, drip sequences, audience segmentation, and analytics to measure campaign performance.

MobileMonkey combines native channel connectors, integrations with ad platforms and CRMs, and tools for handoff to human agents. That makes it suitable for use cases where businesses want to convert ad traffic into conversations, automate routine support replies, and route qualified leads to sales teams.

MobileMonkey features

MobileMonkey groups features around bot building, contact management, campaign automation, and channel delivery. The platform provides a drag-and-drop chatbot builder with conditional logic for conversation branching, quick replies, and integration points for webhooks and external APIs.

Key platform features include multi-channel message delivery (web chat, SMS, Facebook/Instagram messaging), audience segmentation, broadcast campaigns, drip sequences, appointment scheduling widgets, and lead capture forms. MobileMonkey also offers templates for common use cases like eCommerce cart recovery, lead qualification, appointment reminders, and FAQ bots.

Operational features include two-way messaging inboxes for human takeover, tagging and custom fields for contact records, analytics dashboards showing open and conversion metrics, and A/B testing for messages. Team collaboration features cover roles and permissions and shared inbox workflows.

MobileMonkey supports integrations with ad platforms for conversion from paid campaigns, CRM syncing to push leads into sales pipelines, and automation connectors like Zapier. The platform also exposes developer tools such as webhooks and APIs to extend bot behavior or connect to backend systems.

What does mobilemonkey.com do?

MobileMonkey builds and runs conversational experiences that convert anonymous web visitors and ad traffic into named leads via chat and SMS. Using a visual builder, marketers create flows that ask qualifying questions, collect contact data, and trigger follow-up sequences.

The platform centralizes messaging from multiple channels so teams can broadcast announcements, run promotional campaigns, and respond to incoming messages without switching tools. It also supports escalation rules for handing off conversations to human agents when required.

For advertising use cases, MobileMonkey can route leads from Facebook and Instagram ads directly into chat funnels, capture UTM or ad metadata, and trigger targeted follow-up sequences to improve conversion from ad spend.

MobileMonkey pricing

MobileMonkey offers these pricing plans:

• Free Plan: $0/month with limited channels, basic bot templates, and starter contact lists
• Starter: $19/month (approximate) with expanded multi-channel messaging, more contacts, and basic automation
• Professional: $49/month (approximate) with advanced automation, integrations, and higher messaging volumes
• Enterprise: custom pricing for high-volume messaging, dedicated SLAs, and advanced security/compliance

Pricing and feature limits vary by channel (SMS volumes, Facebook messaging, web chat) and by whether billing is monthly or annual. Many customers buy add-ons for SMS credits, ad-to-chat features, or managed services.

Check MobileMonkey's current pricing tiers (https://mobilemonkey.com/pricing) for the latest rates and enterprise options.

How much is mobilemonkey.com per month

MobileMonkey starts at $0/month for the Free Plan. Paid tiers typically begin in the low double digits per month for entry-level marketing users and scale up to several hundred dollars per month for team or enterprise plans depending on message volume and included features.

Monthly billed plans may have higher per-month prices than annual subscriptions and often separate SMS credit costs from base subscription fees. Businesses with substantial SMS needs should budget separately for message costs.

How much is mobilemonkey.com per year

MobileMonkey costs $0/year for the Free Plan. Annual billing for paid tiers usually provides a discount compared with monthly billing; teams that commit annually commonly reduce their effective monthly price by 10–20% depending on promotional offers.

Enterprise customers often negotiate annual contracts with custom rates, onboarding, and support options. Contact MobileMonkey sales for contract pricing on high-volume or white-label deployments.

How much is mobilemonkey.com in general

MobileMonkey pricing ranges from $0 (free) to several hundred dollars per month. Entry-level marketing users can expect single-digit to low-double-digit monthly fees for basic automation, while teams requiring multi-channel broadcasts, significant SMS volumes, or enterprise compliance will see higher costs.

Budget planning for MobileMonkey should include: Marketing costs: ad spend and costs to acquire leads; SMS fees: per-message credits or carrier fees; Integration and implementation: any developer or agency fees for setup; and support or onboarding: if professional services are required.

For exact, up-to-date pricing and any promotional discounts, review MobileMonkey's published plans and contact their sales team via the official pricing page.

What is mobilemonkey.com used for

MobileMonkey is used primarily for conversational marketing, lead generation, and automated customer messaging. Businesses use it to convert website visitors and ad traffic into qualified leads through chat-based funnels and to re-engage contacts with broadcasts and SMS sequences.

Sales teams use MobileMonkey to pre-qualify prospects by asking scripted questions, capture contact details, and schedule appointments, reducing time spent on initial discovery calls. Support teams deploy lightweight FAQ bots and automated responses to common inquiries to reduce ticket volume and speed up response times.

Marketing teams use MobileMonkey for promotional campaigns, cart recovery flows, event registration, and reactivation campaigns. Because it integrates with advertising platforms and can capture campaign metadata, it fits into paid acquisition workflows where conversation rates matter more than click-through rates.

Pros and cons of mobilemonkey.com

Pros:

• Multi-channel delivery: consolidated management of web chat, SMS, Facebook/Instagram messages, and other channels reduces tool sprawl.
• Visual bot builder: non-technical users can assemble conversation flows and publish quickly without heavy developer involvement.
• Lead qualification and ad integration: direct integration with ad campaigns captures higher-intent leads for follow-up.
• Unified inbox and human handoff: teams can manage bot-to-human transitions with contextual history for efficient follow-up.

Cons:

• SMS costs: per-message fees and carrier restrictions can increase total cost beyond subscription pricing, especially for large contact lists.
• Channel limitations: advanced features or high-volume messaging might require an Enterprise contract or add-ons.
• Learning curve for complex automations: while basic flows are easy to build, more advanced branching and integrations require technical knowledge.

Decision considerations for buyers include expected message volumes, primary channels (SMS vs. social vs. web chat), integration needs with CRM systems, and whether agency or team collaboration features are required.

MobileMonkey free trial

MobileMonkey offers a free tier that lets users evaluate core features such as the visual builder, basic templates, and limited multi-channel messaging. That free access lets teams prototype conversational flows and test basic audience segmentation without immediate financial commitment.

Paid plans usually include trials or money-back guarantees on a promotional basis; however, trial terms vary. The free tier is effective for proof-of-concept work: you can build a bot, test it on a web page, and simulate simple broadcasts before upgrading.

For the latest details on trial availability and the limits of each tier, consult MobileMonkey's signup and pricing pages where trial durations and feature inclusions are listed.

Is mobilemonkey.com free

Yes, MobileMonkey offers a Free Plan that provides basic chatbot building, limited message sends, and starter templates suitable for small projects, pilots, or evaluation purposes. The Free Plan is constrained in contact limits, broadcast volume, and advanced integrations, which encourages upgrading when use expands.

MobileMonkey API

MobileMonkey provides API and developer tools to integrate chatbots with external systems and to automate workflows. Core integration points include webhooks for real-time event notifications, REST endpoints for contact and conversation management, and channel-specific connectors for Facebook, Instagram, and SMS gateways.

Developers can use webhooks to capture events like new leads, message replies, and bot actions to push data into CRMs or analytics platforms. MobileMonkey also supports Zapier for no-code integrations and has partner connectors for popular CRMs and marketing stacks.

For custom integrations, teams commonly use the API to enrich contact records with backend data, trigger outbound messages based on CRM events, or connect to appointment scheduling and eCommerce systems. Refer to MobileMonkey's developer documentation for endpoint details, authentication methods, rate limits, and example payloads.

10 MobileMonkey alternatives

• ManyChat — Visual chatbot builder focused on Facebook Messenger and SMS with eCommerce templates and a strong small-business focus.
• Drift — Conversational marketing platform aimed at B2B sales teams with account-based routing and calendar booking features.
• Intercom — Customer messaging and support platform with product tours, in-app messaging, and integrated help desk features.
• Zendesk — Full support suite with messaging, ticketing, and a broader customer service platform for enterprises.
• HubSpot — CRM-centric platform that includes chatbots, live chat, and automated sequences tightly integrated with HubSpot CRM and marketing tools.
• ActiveCampaign — Focus on email and SMS automation with CRM features and integrated messaging workflows for marketing automation.
• Tidio — Live chat and chatbot solution for small businesses with simple automation and ecommerce integrations.
• Drip — eCommerce-focused marketing automation with strong email/SMS automation features that can complement chatbots.
• LivePerson — Enterprise conversational AI and messaging platform for high-volume customer engagement across channels.
• Klaviyo — While not a chatbot platform, Klaviyo integrates SMS and email automation that teams often combine with chatbot lead capture for end-to-end marketing.

Paid alternatives to MobileMonkey

• ManyChat — Offers tiered paid plans for advanced automation, subscriber limits, and SMS support; strong for eCommerce and social-first campaigns.
• Drift — Positioned for B2B and sales acceleration with enterprise pricing, account-based routing, and calendar integration.
• Intercom — Paid plans include richer support tools, product tours, and lead scoring tied to CRM data.
• Zendesk — Keeps messaging inside a broader ticketing ecosystem with enterprise SLAs and multi-channel support.
• HubSpot — Paid Marketing Hub tiers combine chatbot automation with CRM workflows and reporting for holistic marketing.

Open source alternatives to MobileMonkey

• Botpress — Open source conversational AI platform with a developer-focused visual flow builder and on-prem deployment options.
• Rasa — Natural language understanding platform for building custom AI chatbots with full control over models and data.
• Chatwoot — Open source customer engagement platform with inbox and messaging channels that can be extended with chatbots.
• Rocket.Chat — Open source team chat and messaging platform with app integrations that can be used to build conversational workflows.
• Crisp (self-host options) — Offers an extensible messaging stack with bot integrations; certain deployments allow self-hosting or heavy customization.

Frequently asked questions about MobileMonkey

What is MobileMonkey used for?

MobileMonkey is used for conversational marketing and automated messaging that captures and qualifies leads across web chat, SMS, and social messaging channels. It helps teams run promotional campaigns, automate common support responses, and integrate messaging with sales workflows.

Does MobileMonkey integrate with Facebook and Instagram?

Yes, MobileMonkey integrates natively with Facebook and Instagram messaging. It connects to pages and profiles to receive and send messages, route ad-generated leads into chat funnels, and capture campaign metadata for attribution.

How much does MobileMonkey cost per month?

MobileMonkey starts at $0/month for a Free Plan that includes basic bot building and limited messaging. Paid plans begin in the low double digits per month for entry-level tiers and increase for higher volumes and enterprise features.

Can MobileMonkey send SMS messages?

Yes, MobileMonkey supports SMS messaging as a channel, but SMS typically requires purchase of credits or may incur per-message fees depending on region and carrier rules. SMS costs are separate from base subscription fees.

Is MobileMonkey suitable for small businesses?

Yes, MobileMonkey works for small businesses that need affordable lead capture and automated follow-up across messaging channels. The Free Plan and lower-tier subscriptions let small teams prototype chatbot funnels and handle basic customer interactions.

Does MobileMonkey offer a visual bot builder?

Yes, MobileMonkey includes a drag-and-drop visual bot builder that allows non-developers to design conversation flows, set conditional logic, and create quick replies and forms for lead capture.

Can I hand off conversations to a human in MobileMonkey?

Yes, MobileMonkey provides human handoff features with a shared inbox and context passing so agents can take over conversations started by the bot and see prior interaction history.

How secure is MobileMonkey for customer data?

MobileMonkey follows standard security practices such as TLS encryption in transit and role-based access controls; enterprise customers can request additional compliance and SLA options. For specific certifications and data residency, review MobileMonkey's security and compliance documentation.

Can I connect MobileMonkey to my CRM?

Yes, MobileMonkey integrates with CRMs via native connectors, Zapier, and API/webhook integrations to push captured leads and conversation histories into sales pipelines for follow-up.

What developer tools does MobileMonkey provide?

MobileMonkey provides APIs, webhooks, and integration endpoints to programmatically manage contacts, messages, and events. Developers use these tools to sync data with backend systems, trigger messages from external events, and extend bot functionality.

mobilemonkey.com careers

MobileMonkey frequently hires across product, engineering, marketing, and customer success roles. Career pages list open positions, remote work options, and benefits. For up-to-date job openings and application details, check MobileMonkey's official careers page.

MobileMonkey affiliate

MobileMonkey runs partner and affiliate programs that allow agencies and consultants to resell subscriptions, provide managed services, or earn referral commissions. Details on partner tiers, revenue share, and requirements are available through the partner program information on the MobileMonkey website.

Where to find mobilemonkey.com reviews

Third-party review sites such as G2, Capterra, and Trustpilot host user reviews and comparative ratings for MobileMonkey. These review pages provide insight into real customer experiences, common praise and complaints, and feature-specific feedback. For official case studies and customer stories, consult MobileMonkey's customer section on their site.