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Resy

Reservation and guest management platform for restaurants and diners. Resy provides a consumer-facing booking app and a restaurant-facing toolkit that handles online reservations, waitlists, table management, guest profiles, and integrations with POS and marketing systems. It is designed for independent restaurants, small groups of venues and larger multi-location operations that need modern reservation controls and guest relationship features.

Screenshot of Resy website

What is resy.com

Resy.com is the consumer-facing web presence and booking portal for Resy, a restaurant reservation and guest management platform. The site serves two primary audiences: diners looking to find and book tables at partner restaurants, and hospitality teams researching Resy’s restaurant products. Resy combines a consumer booking experience with a back-end product for restaurants that includes reservation management, waitlist tools, table mapping, and guest profiles.

Resy’s consumer pages list available times, provide restaurant details and menus when available, and surface curated lists and featured restaurants. For restaurants, Resy presents product information, partner integrations, and contact channels to start onboarding. The platform emphasizes real-time availability, dynamic table allocation and integrations with third-party systems for payments and point-of-sale.

On Resy’s site restaurants can review features, pricing options, and service-level differences between self-service subscriptions and enterprise implementations. The site also links to partner and developer resources that describe integrations and API options for deeper technical work.

Resy features

What does resy.com do?

Resy acts as both a diner-facing booking platform and a restaurant operations tool. For diners, Resy provides searchable listings, real-time availability, waitlist sign-up, and user profiles that store dining preferences and past reservations. For restaurants, Resy supplies an operations interface (often called ResyOS or Resy Manager) that centralizes reservations, waitlists, table maps, service times and guest data.

Key capabilities include reservation scheduling with dynamic turn times, digital waitlist and SMS notifications, table management with drag-and-drop floor plans, and a guest database with visit history, tags and notes. The system also supports ticketed events and pre-paid experiences, enabling restaurants to charge deposits or full prepayment for special menus or peak nights.

Beyond core front-of-house features, Resy offers reporting and analytics for seatings, covers and no-shows, configurable floor plans per shift, customizable booking policies (time limits, covers per booking), and host station configuration for multi-host environments. The product also supports multi-location visibility and farmed reporting for operators managing multiple venues.

Additional platform features include configurable booking widgets for restaurant websites, integrations with marketing and CRM tools for targeted campaigns, loyalty or membership support for high-frequency guests, and SMS/email flows for confirmations, reminders and post-dining surveys. Resy’s architecture is built to handle real-time availability and to reduce double-booking through synchronized updates across consumer and restaurant interfaces.

Resy pricing

Resy offers these pricing plans:

  • Free Plan: $0/month for diners using the consumer app; restaurants do not use this tier
  • Starter: $199/month for single-location restaurants with basic reservation and waitlist features
  • Professional: $399/month for restaurants needing advanced floor management, analytics and integrated payments
  • Enterprise: Custom pricing (contact Resy for a quote) for multi-location operators with SSO, dedicated onboarding and SLAs

For the most current restaurant subscription details and enterprise options, view Resy’s restaurant subscription tiers at https://resy.com/restaurants.

How much is resy.com per month

Resy starts at $199/month for restaurant subscriptions that include basic reservation and waitlist management. Monthly subscription tiers increase based on seat capacity, number of locations and additional modules such as integrated payments, ticketing and premium support. Some restaurants elect to pay per cover or per booking in hybrid pricing arrangements; Resy negotiates those details during onboarding for larger venues.

How much is resy.com per year

Resy costs roughly $2,388/year for the Starter monthly plan when billed monthly at $199/month; multi-location and Professional plans will be priced higher and may include discounts for annual prepayment. Enterprise customers typically receive custom annual contracts that include implementation fees and ongoing support rates.

How much is resy.com in general

Resy pricing ranges from $0 (consumer) to $199+/month for single-location restaurant subscriptions and up to custom enterprise contracts for large hospitality groups. The consumer app is free for diners; paid elements apply to restaurants and to ticketed/paid experiences where Resy may facilitate deposits or full payments. Add-on services such as integrated payments or marketing integrations can add to total monthly costs.

What is Resy used for

Resy is used to manage online bookings and the host-side operations that make efficient seatings possible. Restaurants use Resy to publish real-time availability to diners, accept and manage reservations, and run digital waitlists with SMS notifications. The platform is also used to manage floor plans, shift rotations and timed turns during peak service periods.

Operators use Resy to build guest profiles that record dining history, preferences and special requests to personalize service and to support targeted marketing. The platform’s reporting provides operators with insights into covers, table utilization, no-shows and revenue generated by ticketed events or pre-paid experiences.

For diners, Resy is used to discover restaurants, claim reservations instantly, join waitlists remotely and manage upcoming bookings in a single account. Resy’s consumer tools are designed to reduce friction around booking cancellations and to offer curated restaurant recommendations based on availability and user preferences.

Pros and cons of Resy

Pros:

  • Centralized reservation and waitlist management that reduces double-bookings and manual host station work
  • Guest profiles and visit history help front-of-house teams personalize service
  • Support for ticketed events and prepayments reduces no-shows for special experiences
  • Integrations with POS and payment providers streamline billing and deposit handling
  • Consumer-facing discovery features increase visibility for partner restaurants

Cons:

  • Subscription costs can be significant for small independent restaurants when add-ons are required
  • Some restaurants prefer systems with deeper native POS features rather than relying on integrations
  • Customization for complex multi-room or event-driven layouts can require professional services
  • Enterprise implementation timelines and setup fees may be a barrier for smaller groups

Operational trade-offs to weigh include subscription versus commission-based pricing, integration complexity with existing POS, and the administrative overhead of managing ticketed events and deposits within the Resy workflow.

Resy free trial

Resy offers onboarding demos and limited trial access for restaurants evaluating the platform. During a trial or demo period restaurants can test table management, booking widget behavior, waitlist flows and reporting data using sample or limited-live traffic. Trial programs are helpful to validate the platform against existing reservation patterns and front-of-house processes.

Trial availability and exact trial duration vary by market and plan; many restaurants request a guided demo with a Resy representative to walk through features specific to their service style and floor plan. For enterprise prospects, Resy usually recommends a structured pilot to validate integrations with POS and payment partners.

Restaurants interested in a hands-on evaluation should contact Resy through their restaurant pages to request a demo and inquire about trial access: review Resy’s restaurant product pages at https://resy.com/restaurants.

Is resy.com free

Yes, Resy’s consumer app is free for diners. Booking and account features for diners do not require payment. Restaurants pay for the reservation management software and any paid services such as integrated payments, ticketing or enterprise-level support.

Resy API

Resy provides developer interfaces and partner integrations designed to synchronize reservations, availability, and guest data between Resy and third-party systems. The platform exposes RESTful endpoints for reservation creation, modification, cancellations and for retrieving availability windows. Resy’s developer tools also include webhook support to notify external services of reservation events in real time.

Common integrations via Resy’s API include point-of-sale systems (for synchronized checks and payments), CRM and email marketing platforms (to push guest segments and campaign targets), analytics platforms (for cover and revenue reporting), and channel partners such as Google or Apple for reservation distribution. OAuth or token-based authentication is used to secure API access and to limit scope per integration.

Developer resources and partner documentation provide sample payloads for booking creation, floor plan synchronization and guest profile exports. For custom integrations Resy offers support channels for partners and enterprise customers that require guaranteed SLAs. For details and to request API access, consult Resy’s developer and partner information at Resy’s partner pages: https://resy.com/restaurants.

10 Resy alternatives

  • OpenTable — Widely used reservation marketplace with strong consumer reach and restaurant management features.
  • Tock — Known for ticketed experiences and prepayment-first models, popular for experiential dining and high-demand bookings.
  • Yelp Reservations — Reservation product integrated with Yelp listings and reviews for local discovery.
  • SevenRooms — Guest experience platform focused on CRM, marketing and loyalty for hospitality brands.
  • Hostme — Table management and waitlist system that scales to medium-sized restaurants.
  • TableIn — Affordable booking widget and reservation system suitable for small restaurants.
  • ResDiary — Reservation and yield-management system with strong presence in certain international markets.
  • GuestBridge — Front-of-house and CRM tools for complex events and large venues.
  • Venga — Reservation and POS-focused product for fast-casual environments.
  • Hostme (Alternate branding) — Additional provider in the reservation and waitlist space (included to show regional vendors)

Paid alternatives to Resy

  • OpenTable: Comprehensive reservation marketplace and restaurant management system with deep consumer reach and promotional tools. OpenTable charges subscription and per-cover fees depending on plans and market.
  • Tock: Focuses on ticketed bookings and deposit management, with pricing geared toward restaurants that run pre-paid experiences and specialty events.
  • SevenRooms: Enterprise-grade CRM and reservation system that emphasizes guest profiles, direct marketing and loyalty programs for multi-unit operators.
  • Yelp Reservations: Combines discovery with booking; pricing varies by market and by visibility add-ons on Yelp.
  • ResDiary: Strong yield and booking controls for operators that need detailed allocation across service types and events.

Open source alternatives to Resy

  • Cal.com: Open-source scheduling platform that can be adapted for restaurant reservations with custom development and self-hosting. It provides booking workflows, APIs and a developer community for customization.
  • Booked (phpScheduleIt): Mature open-source appointment and reservation system that can be repurposed for restaurant table bookings and resource allocation.
  • Easy!Appointments: Lightweight open-source scheduling system that supports bookings, customer records and simple scheduling rules; suitable for small restaurants or self-hosted experiments.

Frequently asked questions about Resy

What is Resy used for?

Resy is used for online reservations and front-of-house operations. Restaurants use it to accept and manage reservations, run digital waitlists, map tables and maintain guest profiles; diners use Resy to find and book tables and manage upcoming reservations.

Does Resy charge per reservation?

Resy typically uses a subscription model for restaurant software and may include additional fees for ticketing or per-cover options. Pricing can vary by market and plan; some restaurants negotiate hybrid agreements that include per-reservation fees or per-cover fees for consumer-facing bookings.

Can I integrate Resy with my POS?

Yes, Resy supports integrations with popular point-of-sale systems. Integrations synchronize payments, cover counts and can help reconcile checks with reservation data; available POS partners and integration capabilities depend on the restaurant’s region and contract.

Does Resy support ticketed events and deposits?

Yes, Resy supports ticketing and prepaid experiences. Restaurants can require deposits or full prepayment for special events and tasting menus, and Resy handles payment capture and guest lists for those ticketed nights.

Is there a consumer app for Resy?

Yes, Resy provides a free consumer app and web booking portal. Diners can search for restaurants, book or join waitlists, manage reservations and save preferences in their Resy accounts at no cost.

How secure is guest data on Resy?

Resy stores guest profiles and transaction data with modern security controls and access restrictions. The platform uses authenticated access for restaurant staff, secured API tokens for integrations and industry-standard encryption for data in transit; enterprise customers can request enhanced security and compliance details.

Can Resy handle multiple restaurant locations?

Yes, Resy supports multi-location operations through enterprise plans. Multi-unit operators receive centralized reporting, cross-location visibility and tools for standardized booking policies and staff management across venues.

How does Resy reduce no-shows?

Resy reduces no-shows using ticketing, deposit requirements and automated reminders. SMS and email confirmations, pre-payment options and easy cancellation links all work together to lower the rate of no-shows and to improve seat utilization.

Can I embed Resy bookings on my restaurant website?

Yes, Resy provides embeddable booking widgets and links for restaurant websites. The widget can be customized to match branding and to show real-time availability; it directs guests into the Resy booking workflow while keeping them on the restaurant’s site.

Does Resy provide reporting and analytics?

Yes, Resy includes reporting on covers, table turns, peak times and no-show rates. Reports help operators analyze performance by service, optimize staffing and understand demand patterns for revenue-driving decisions.

resy.com careers

Resy’s careers pages typically list roles across product, engineering, sales and restaurant operations partnerships. Open roles vary by market and may include positions focused on product management, customer success, integration engineering and account management for restaurant partners. Candidates often need hospitality domain experience for customer-facing roles and API/integration experience for technical positions. Check Resy’s corporate site or LinkedIn for current openings and hiring details.

resy.com affiliate

Resy runs partner and affiliate programs aimed at marketing partners and hospitality groups. Affiliates may include discovery sites, media partners or hospitality groups that refer diners or integrate Resy into broader guest experiences. For publishers or partners interested in affiliate relationships, Resy provides partnership contacts through its restaurant and partner pages.

Where to find resy.com reviews

Restaurant operators and diners can find Resy reviews on third-party review sites and app stores. For operator-centric reviews consult hospitality tech review sites and forums; diners typically post ratings and reviews in the Apple App Store, Google Play and on restaurant review aggregators. For enterprise procurement, request references from Resy and review case studies on Resy’s restaurant pages at https://resy.com/restaurants.

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Resy: Restaurant reservation and front-of-house platform that combines booking, waitlist, and guest management for restaurants and diners. – Livechatsoftwares