Stubhub

What is stubhub.com

Stubhub.com is an online secondary ticket marketplace where buyers can purchase tickets to live events and sellers can list tickets for sale. The platform handles transaction processing, ticket delivery and basic buyer protections, allowing people to buy and sell individual tickets without a direct relationship with the event organizer. StubHub aggregates inventory across many sellers so buyers can compare seat locations, prices and delivery methods for a single event.

As a marketplace, StubHub does not generally issue tickets itself; instead it facilitates transfers or resales of tickets from holders who no longer plan to attend an event. The platform supports digital transfers, mobile ticket delivery and traditional shipping when available, and displays seat maps, price comparisons and seller notes for each listing.

StubHub operates internationally and supports local currencies, event categories and delivery options across multiple markets. The site is used by casual sellers, season-ticket holders, independent resellers and small sellers who need a widely trafficked marketplace with established payment and buyer-protection processes. For the official company site and seller resources, consult StubHub's main site at https://www.stubhub.com/.

Stubhub.com features

Stubhub.com provides a set of marketplace features aimed at making ticket resale and purchase straightforward for consumers and semi-professional sellers. Core features include searchable event listings with seat maps, price sorting and filtering, multiple delivery options (mobile transfer, download, shipping), and buyer protection for most ticket types.

The platform includes seller tools to list tickets with seat location, section/row/seat details, pricing controls and optional dynamic pricing suggestions. Sellers receive a dashboard showing active listings, sold tickets, payout history and messaging with buyers when necessary. StubHub often highlights promotional features such as “instant delivery” badges for digital tickets.

On the buyer side, StubHub displays a consolidated ticket feed for each event with clear labels for delivery method and estimated seat view, plus interactive seat map tools. The checkout integrates ticket fees and delivery costs, provides estimated arrival times, and sends confirmation and delivery emails. StubHub also offers a mobile app for browsing, buying and transferring tickets.

StubHub includes additional features oriented to trust and safety: identity-verified seller badges in some markets, refunds or replacements under defined circumstances, and customer support for disputes. For partner and developer integrations, StubHub maintains a developer portal with API documentation; see StubHub's developer resources at https://developer.stubhub.com/ for technical details.

What does stubhub.com do?

Stubhub.com lists resale tickets for live events and manages the sale process from listing to final delivery. Sellers create listings with event details and seat information; buyers search and filter listings, then purchase and receive tickets through the chosen delivery mechanism. StubHub processes payments, calculates seller payouts (after fees), and provides purchase confirmations and delivery tracking.

The platform aggregates inventory from many sellers, so it functions as a price comparison engine for the secondary market: buyers can sort by price, location, delivery type and seller rating. StubHub also offers user reviews and event information to help buyers choose seats and understand the venue layout.

In cases where tickets are not delivered or are invalid, StubHub provides remedies within its buyer protection policies, which can include replacements or refunds depending on the situation and local policy. This risk reduction is a central part of StubHub’s value proposition to buyers who prefer a mediated resale over private, direct person-to-person exchanges.

Stubhub.com pricing

Stubhub.com offers these pricing structures:

• Buyer fees: Service and delivery fees added at checkout, typically calculated as a percentage of the ticket price plus a flat component depending on delivery type and market.
• Seller fees: Commission taken from the final sale price before the seller payout; commissions vary by market and listing type but are typically a percentage of the sale.
• Delivery fees: When applicable, delivery fees apply for physical shipping or certain authenticated delivery services; digital transfers often carry lower or no delivery fees but may still include platform service fees.

StubHub does not operate on a subscription model for most users; instead it charges per-transaction fees that apply when a ticket sells or when a buyer checks out. Fees vary by country, currency and event category, and can change with promotions and policy updates. For the most current fee schedules and seller payout details, refer to StubHub's seller resources and fee pages on the official site at https://www.stubhub.com/sell-tickets/.

Because fees fluctuate and are displayed to buyers at checkout, buyers typically see a split between advertised ticket price and the final checkout price that includes the platform’s service fee and any delivery charge. Sellers should consult the seller dashboard to see exact commission rates applied to a completed sale; those rates may differ for professional sellers or high-volume accounts.

How much is stubhub.com per month

StubHub.com starts at $0/month for general buyers and casual sellers because access to browse listings and create basic seller listings does not require a subscription. There are no routine monthly subscription charges for standard consumer use.

For professional resellers or enterprise partners, StubHub has partner programs and bespoke commercial arrangements which may include account management fees or different fee structures; those are negotiated and billed separately. Organizations that require custom integrations or API access typically enter into partner agreements with negotiated terms.

How much is stubhub.com per year

StubHub.com costs $0/year for the typical buyer or individual seller who uses the marketplace on a per-transaction basis. There is no annual subscription fee for standard marketplace access.

Businesses or partners that require dedicated services, bulk inventory management, or custom enterprise features may have annual contracts; those prices are custom and provided through StubHub's business development channels rather than a published subscription table.

How much is stubhub.com in general

StubHub.com pricing ranges from $0 (platform access) to 20%–30%+ per transaction in combined buyer and seller fees. Actual checkout totals include the ticket price plus the buyer service fee and delivery charge, and sellers receive the sale price minus the seller commission. Sellers should expect commissions to be applied to the gross sale amount and buyers should expect service and delivery fees to be added at checkout.

Because both seller commission and buyer service fees vary by event type, location and delivery method, users should check the listing details and checkout page for the precise fees that apply to a specific transaction. StubHub displays fees at the final purchase step so buyers know the exact total before completing payment.

What is stubhub.com used for

StubHub.com is primarily used to buy and sell resale tickets for live events where primary-market tickets are unavailable, sold out, or where attendees want specific seat locations. Common use cases include last-minute purchases, buying upgraded seats versus general admission, and selling tickets that a buyer can no longer use.

Casual sellers use StubHub to recoup costs from unneeded tickets, while professional resellers use it to reach a broad audience without running their own storefront. Sports fans use the site to find tickets for specific games, concert-goers search for desirable seats for popular touring acts, and theater patrons seek hard-to-find tickets to limited-run shows.

Event planners, small promoters and venue partners sometimes monitor StubHub listings to understand secondary-market demand and pricing trends; high resale prices can influence future primary-market strategies or dynamic pricing decisions by promoters. StubHub also serves businesses buying tickets for client entertainment or employee perks when primary channels are sold out.

Pros and cons of stubhub.com

Pros:

• Wide inventory across many event types and markets; buyers can compare multiple listings in one place.
• Buyer protection policies and payment processing reduce risk compared with private transactions.
• Seller dashboard and listing tools simplify the resale process for individuals and small resellers.

Cons:

• Fees on both buyer and seller sides can be significant, affecting net seller proceeds and buyer final cost.
• Prices fluctuate with market demand; shoppers may face steep premiums for popular events.
• Availability of digital transfer depends on the original ticket format; some listings require shipping or in-person exchange, which introduces logistics.

Additional considerations:

• Customer support availability and dispute resolution can vary by market and ticket type; users should review the guarantee terms before purchase.
• Professional sellers should analyze fee structures and payout timing to ensure resale margins remain viable. Sellers with high-volume needs may benefit from direct partner agreements to optimize fees.

Stubhub.com free trial

StubHub does not offer a traditional ‘‘free trial’’ because it is a marketplace rather than a subscription-based product. Buyers can browse listings and create accounts at no cost before committing to any purchase. Sellers can list tickets without paying upfront platform fees; fees are applied only when a ticket sells.

While there is no trial period, StubHub's buyer protections and the ability to view seats and delivery options before purchase let users evaluate the marketplace and transaction flow at no cost. For businesses exploring an enterprise relationship, StubHub’s commercial team may provide demos or pilot arrangements under negotiated terms.

Sellers new to the platform should use the listing preview and test small listings to understand how fees, pricing and delivery options affect sale velocity before committing large volumes of inventory. Review the seller onboarding documentation on StubHub's official selling pages to understand payout schedules and verification requirements.

Is stubhub.com free

Yes, StubHub.com is free to join and browse for buyers and casual sellers. Creating an account, searching events, and listing tickets generally do not require upfront payments; fees are applied only when a sale is completed or when a buyer checks out.

However, keep in mind that transactions incur fees: buyers pay service and delivery fees at checkout and sellers pay commissions on completed sales. These transactional fees mean that while account access is free, actual purchases and sales involve charges.

Stubhub.com API

StubHub provides partner and developer APIs to enable integrations for inventory management, event search, order processing and delivery workflow. The API offerings typically include endpoints for browsing events, retrieving seat maps and pricing, submitting listings, and managing orders and transfers. StubHub’s developer documentation and access processes are maintained on its developer portal; see the StubHub developer portal at https://developer.stubhub.com/ for the latest API reference and onboarding steps.

Authentication for partner APIs generally uses OAuth or API key-based schemes depending on the program; partner agreements and whitelisting are common for write-capable endpoints such as listing creation and order management. The API supports both read-only market data use cases (event metadata, pricing) and write-capable selling workflows (create listing, update inventory, confirm delivery).

Integrations often used with the StubHub API include ticketing platforms, box office systems, CRM tools for customer communication and accounting systems for reconciling payouts. StubHub also supports file-based bulk inventory import workflows for partners who manage large catalogs.

Developers should consult StubHub's official developer documentation for rate limits, sandbox environments and compliance requirements when implementing automated listing or order workflows. The portal at https://developer.stubhub.com/ provides authoritative technical details, sample requests and contact channels for partnership discussions.

10 Stubhub.com alternatives

• Ticketmaster — Primary ticketing and verified resale marketplace with large inventory and official partnerships with many venues.
• SeatGeek — Aggregated ticket listing with pricing analytics and interactive seat maps; strong mobile apps.
• Vivid Seats — Resale marketplace with loyalty program options and promotional offers for buyers.
• TicketNetwork — Secondary-market platform with a large network of independent sellers and inventory.
• Eventbrite — Primary ticketing platform focused on organizers and event discovery; supports ticket sales and event registration.
• TickPick — No-fee pricing model on seller side with best-price guarantees and ranking systems for listings.
• Gametime — Mobile-first last-minute ticket marketplace that emphasizes discounted prices near event start times.
• Lyte — Verified resale platform focused on combating fraud and integrating with venue/artist official resale programs.
• Razorgator — Secondary ticket marketplace focused on sports and concert tickets with established seller networks.
• StubHub (for context comparison) — included to show similar marketplace features; compare specific fee structures and protections across platforms.

Paid alternatives to Stubhub.com

• Ticketmaster — Primary-market leader with official venue integrations and verified resale; often preferred for direct primary sales and official resales.
• SeatGeek — Paid listings and display advertising for sellers; emphasizes data-driven pricing and buyer experience.
• Vivid Seats — Commission-based paid marketplace with buyer rewards and promotional campaigns for increased visibility.
• TicketNetwork — Paid marketplace services for high-volume sellers, offering exposure to a broader network.
• TickPick — Paid promotional placement and seller tools aimed at delivering best-price visibility without layered service fees in some models.

Open source alternatives to Stubhub.com

• Attendize — Open-source event ticketing and registration platform that organizers can self-host to sell primary tickets and manage attendees.
• Pretix (self-hosted) — Open-source ticket sales and event management system with plugins for payments and advanced checkout flows.
• OpenTickets — Community-driven open-source ticketing solutions (self-hosting) focused on giving small event organizers control over ticketing.
• TicketingHub (hybrid) — While commercial, some elements and integrations can be adapted; organizers often combine open-source components with paid services.
• WooCommerce + Event Tickets plugins — WordPress-based open-source stack where organizers can configure self-hosted ticket sales using free or paid plugins.

Frequently asked questions about Stubhub.com

What is Stubhub.com used for?

StubHub.com is used for buying and selling resale tickets for live events. Buyers use it to find available tickets when primary sales are sold out or to compare seat and price options; sellers use it to list tickets they no longer need and reach a wide audience.

How does Stubhub.com charge fees?

StubHub charges fees on a per-transaction basis rather than a subscription fee. Buyers pay service and delivery fees at checkout, while sellers pay a commission on completed sales; exact percentages and flat fees vary by market and delivery method.

Is Stubhub.com safe to buy tickets from?

Yes, StubHub.com provides buyer protections and payment processing for most listings. The platform offers guarantees for valid entry and replacement or refund in covered cases, reducing the risk compared to unmediated private sales.

Can I sell tickets on Stubhub.com?

Yes, individuals and professional sellers can list tickets for resale on StubHub.com. Sellers create listings with event and seat details, choose delivery methods, and receive payouts after the sale minus applicable commissions.

How long does it take to get paid by Stubhub.com?

Payments from StubHub are issued after the ticket is delivered or the event date passes, depending on delivery method and region. Sellers should expect payout timing to vary by market and chosen payout method; consult the seller dashboard for exact timing details.

Does Stubhub.com have an API for partners?

Yes, StubHub offers partner APIs for inventory, events and order management. The developer portal documents endpoints for searching events, creating listings, and managing orders; partner access and rate limits apply for write-capable operations.

Can I get a refund on Stubhub.com?

Yes, StubHub provides refunds or replacements under its buyer guarantee when tickets are invalid or not delivered as promised. The exact remedies depend on the situation, evidence provided and regional policies.

Does Stubhub.com offer shipping for tickets?

Yes, shipping is available for eligible listings that require physical delivery. Many listings also use digital transfer or mobile tickets, which usually deliver faster and can avoid shipping costs.

Are prices on Stubhub.com negotiable?

Generally no—prices are set by sellers and posted as fixed listings, though sellers can adjust prices. Buyers cannot directly negotiate within a standard listing workflow, but sellers and resellers can update prices or use dynamic pricing tools to respond to demand.

Can I transfer mobile tickets through Stubhub.com?

Yes, StubHub supports digital and mobile ticket transfers when the original ticket format allows it. The platform assists with transfer workflows and provides instructions for completing mobile or digital deliveries to buyers.

Stubhub.com careers

StubHub maintains a corporate careers site where candidates can view openings across product, engineering, marketing, customer support and operations. Positions range from technical roles building the marketplace and APIs to business roles that handle partnerships, seller relations and event strategy. For current openings and recruiting information, search StubHub’s careers listings at https://careers.stubhub.com/.

Employees at marketplace companies like StubHub typically work on problems including inventory matching, payment processing, fraud prevention and large-scale search and discovery. Candidates should expect interviews that cover both technical skills for engineering roles and domain knowledge for marketplace operations roles.

Large marketplaces often offer relocation packages, equity grants or other benefits for mid-to-senior hires; details vary by role and location. Prospective applicants should review the specific job postings for compensation details and role requirements.

Stubhub.com affiliate

StubHub historically runs affiliate and referral programs that allow publishers and partners to earn commissions by referring buyers to listings or promoting events. Affiliate programs generally provide tracking links, marketing assets and reporting dashboards to monitor clicks and conversions.

If you are a publisher or operator interested in affiliate opportunities, contact StubHub’s partner team through the business or partnerships pages on the official site. Affiliate terms, rates and geographies vary, so review contractual terms and the affiliate agreement before promotion.

Where to find Stubhub.com reviews

You can read customer reviews and reputation signals for StubHub on consumer review platforms and marketplaces such as Trustpilot and the Better Business Bureau. For example, view StubHub customer feedback on Trustpilot at the StubHub Trustpilot listing (https://www.trustpilot.com/review/stubhub.com) to see recent buyer and seller experiences.

Professional reviews and comparisons from technology and ticketing publications also evaluate StubHub on inventory depth, fees, buyer protections and mobile experience. When researching, compare reviews across platforms to get a balanced view of reliability, fees and customer support responsiveness.