Therapynotes

What is therapynotes

TherapyNotes is a web-based electronic health record (EHR) and practice management platform focused on behavioral health providers. It combines clinical documentation (progress notes, treatment plans), appointment scheduling, practice billing, and patient communication tools into a single system designed to meet regulatory and clinical needs of therapists, psychologists, social workers, and group practices. The product is browser-based and also includes mobile-optimized access for clinicians.

TherapyNotes emphasizes features required by mental health practices: note templates that follow common psychotherapy and counseling formats, configurable treatment plans, insurance billing and claims management, and secure messaging with patients. The platform is built to support solo clinicians through larger group practices and billing services, with account administration, user roles, and audit trails appropriate for HIPAA compliance.

The vendor positions TherapyNotes as a clinical-first EHR—clinical workflows, documentation speed, and compliance are the core focus—while offering integrated administrative features to minimize the need for separate third-party systems. TherapyNotes is widely used in outpatient behavioral health settings where efficient documentation and reliable billing are critical.

TherapyNotes features

What does TherapyNotes do?

TherapyNotes provides a suite of features that cover the full lifecycle of outpatient behavioral health care: intake and patient records, progress notes, appointment scheduling, billing and claims management, telehealth, and patient communications. The clinical documentation system includes customizable note templates, ICD/DSM diagnostic coding support, treatment planning modules, and a library of standard clinical form templates.

On the scheduling side, TherapyNotes offers shared calendars, automated appointment reminders (SMS and email), waitlist management, and multi-location scheduling. Billing capabilities include electronic claims submission, ERA (electronic remittance advice) processing, insurance eligibility checks, claims status tracking, and built-in practice accounting reports to monitor revenue and denials.

TherapyNotes also includes patient-facing features: a secure patient portal for intake forms, appointment confirmations, and secure messaging; two-way telehealth that runs in the browser with HIPAA-safe connections; and online bill pay so patients can settle copays and invoices electronically. Admin features include role-based access controls, audit logs, and reporting tools for both clinical quality and financial performance.

Core platform features at a glance:

• Clinical documentation: customizable progress notes, intake forms, assessments, treatment plans, and discharge summaries
• Scheduling: shared calendars, appointment reminders, recurring appointments, and no-show tracking
• Billing and claims: ERA, claims submission, denial management, automated billing workflows, and integrated credit card processing
• Telehealth: in-platform secure video visits and session records
• Patient portal: online intake, secure messaging, and electronic statements
• Practice reporting: productivity, revenue, payer mix, and compliance reporting
• Security & compliance: HIPAA-ready infrastructure, audit logs, and role-based permissions

TherapyNotes pricing

TherapyNotes offers these pricing plans:

• Basic EHR: $49/month per clinician (billed monthly) — includes documentation, scheduling, and patient portal
• EHR + Billing: $79/month per clinician (billed monthly) — includes the Basic EHR plus integrated claims submission and billing workflow features
• Billing Services Add-on: $100/month per billing specialist (or a percentage-based billing service option) for full-service claims and revenue cycle management
• Enterprise: Custom pricing for larger organizations, community behavioral health centers, and multi-site groups

Check TherapyNotes's current pricing tiers for the latest rates and enterprise options.

How much is TherapyNotes per month

TherapyNotes starts at $49/month per clinician for the core EHR functionality when billed monthly. The most common configuration for practices that handle their own claims is the EHR + Billing option at $79/month per clinician. Practices that use TherapyNotes’ full-service billing or dedicated billing staff options will see different monthly costs based on the number of billers or percentage-based billing agreements.

How much is TherapyNotes per year

TherapyNotes costs approximately $588/year per clinician for the core EHR when billed monthly-equivalent at $49/month. For the combined EHR + Billing option, the annual cost equals roughly $948/year per clinician at $79/month. Enterprise and large-practice contracts are priced annually with volume discounts and may include implementation fees.

How much is TherapyNotes in general

TherapyNotes pricing ranges from about $49/month per clinician for basic EHR to $79/month per clinician or more for EHR plus integrated billing. Total practice costs vary based on add-ons such as full-service billing, additional user seats for administrative staff, credit card processing fees, and professional services like data migration and training. Many practices budget for initial onboarding and training as a one-time expense and carry monthly per-user subscription fees as ongoing costs.

What is TherapyNotes used for

TherapyNotes is used to manage outpatient behavioral health clinical workflows and the administrative processes that support them. Clinicians use TherapyNotes daily to create progress notes, maintain treatment plans, record diagnoses, and complete intake documentation. The system is designed to reduce the time clinicians spend on documentation through templates and quick-fill controls tailored to psychotherapy sessions.

Office managers and billing staff use TherapyNotes to schedule appointments, run insurance eligibility checks, submit claims electronically to payers, follow up on denials, and reconcile electronic payments. Telehealth visits and the patient portal allow practices to deliver remote care and reduce phone-based administrative work.

TherapyNotes is also used by group practices and independent clinicians for compliance management. Built-in audit logs, secure messaging, and data export capabilities help practices meet HIPAA and payer audit requirements. Practice owners use reporting dashboards to assess clinician productivity, payer mix, appointment utilization, and revenue trends.

Pros and cons of TherapyNotes

TherapyNotes provides a clinical-centric EHR tailored to behavioral health with strengths in documentation speed, compliance features, and integrated billing. Common pros cited by users include comprehensive psychotherapy note templates, intuitive scheduling, reliable claims submission workflows, and responsive customer support focused on mental health practice workflows.

On the other hand, some practices find the user interface less modern than newer platforms and note that the cost can be higher when adding full-service billing or multiple administrative users. Practices that require deep customizations for specialty workflows or extensive third-party integrations may find the platform more rigid than general-purpose practice management systems.

Other considerations include onboarding time and migration costs for practices switching from legacy systems, and the need to train clinicians on standardized note templates to get full productivity gains. Overall, TherapyNotes is generally recommended for clinicians and small-to-mid-size behavioral health practices that prioritize clinical documentation and reliable billing within a single platform.

TherapyNotes free trial

TherapyNotes offers a trial period that lets prospective customers test core features like documentation, scheduling, and basic billing workflows. Trials are typically time-limited (commonly 30 days) and provide access to a sandbox account preloaded with sample patients and templates so teams can simulate day-to-day workflows before committing.

During the trial, practices can evaluate how note templates align with their documentation practices, how scheduling and reminders reduce no-shows, and whether built-in telehealth meets clinical and privacy needs. The trial also helps administrators determine whether the platform's reporting and claims submission flows match their billing requirements.

To start a trial or view current trial details, contact TherapyNotes' sales team or use the online signup flow on the vendor’s site. Trial terms and availability can vary, so verify specifics on the vendor's site at the link for testing options.

Is TherapyNotes free

No, TherapyNotes is not free for ongoing use. The platform requires a paid subscription per clinician for production use; however, TherapyNotes typically offers a time-limited free trial so practices can evaluate the software before purchasing. There are no perpetual free tiers for professional use, and most practices budget a monthly per-clinician subscription plus optional add-ons for billing services.

TherapyNotes API

TherapyNotes provides integration options for partners and enterprise customers. The platform supports secure data exchange for common practice needs such as appointment synchronization (calendar feeds), billing exports, and EHR data export. TherapyNotes offers structured export formats for claims and remittances and can provide secure SFTP or API-based endpoints for partners involved in revenue cycle workflows.

For integration with third-party tools, TherapyNotes supports common connectors: calendar sync (Google Calendar/Outlook via ICS feeds), credit card processors for online payments, and clearinghouse integrations for electronic claims. For larger integrations or custom workflows, TherapyNotes provides enterprise integration support and documentation to connect practice management systems, reporting tools, and third-party billing services.

If your practice requires programmatic access to clinical or billing data, contact TherapyNotes' support or sales team to discuss available API endpoints, data export formats, and security requirements. For developers, TherapyNotes typically requires contractual agreements and HIPAA business associate arrangements prior to granting production-level API access.

10 TherapyNotes alternatives

Paid alternatives to TherapyNotes

• SimplePractice — Comprehensive practice management and EHR for behavioral health with strong telehealth, client app, and an integrated billing workflow. Often chosen for its modern UI and client-facing features.
• TheraNest — Practice management and clinical notes solution aimed at small to mid-size mental health practices; includes group billing and quick start templates for therapy workflows.
• Kareo Clinical — Cloud-based EHR and practice management platform that supports billing for small practices with medical and behavioral health workflows.
• Valant — Behavioral health EHR focused on clinical outcomes and measurement-based care, with integrated reporting targeted at larger practices and health systems.
• Credible — Practice management and billing platform that targets specialty practices and offers telehealth and claims management.
• CareLogic — Enterprise behavioral health EHR used by larger agencies and community mental health centers; includes robust reporting and population health features.
• NextGen Office — General ambulatory EHR with practice management and billing tools suitable for mixed medical and behavioral practices.

Open source alternatives to TherapyNotes

• OpenEMR — Community-supported open source EHR with scheduling, clinical notes, billing modules, and customization capability; widely used as a general EHR base for customization in specialty clinics.
• GNU Health — An open source health and hospital information system focused on public health and clinical records; adaptable to outpatient workflows with developer resources.
• OSCAR EMR — Open-source ambulatory EHR project used in primary care settings that can be adapted for behavioral health documentation and scheduling with technical customization.

Frequently asked questions about TherapyNotes

What is TherapyNotes used for?

TherapyNotes is used for clinical documentation, scheduling, and billing in outpatient behavioral health. Clinicians use it to write and store progress notes, manage treatment plans, schedule appointments, run telehealth sessions, and submit insurance claims. The system is optimized for mental health workflows and compliance requirements.

Does TherapyNotes offer telehealth?

Yes, TherapyNotes includes an in-platform telehealth solution. Telehealth runs in the browser and integrates with the patient portal so clinicians can schedule, conduct, and document remote sessions within the same platform while maintaining HIPAA-safe connections.

How much does TherapyNotes cost per clinician per month?

TherapyNotes starts at $49/month per clinician for the core EHR package; the commonly used EHR + Billing configuration is typically $79/month per clinician. Final monthly costs depend on add-ons, billing services, and administrative user seats.

Can TherapyNotes submit insurance claims electronically?

Yes, TherapyNotes supports electronic claims submission and ERA processing. The platform integrates with clearinghouses to submit claims, receive remittance advices, and track claim statuses; practices can also export billing files for third-party billing services.

Is TherapyNotes HIPAA compliant?

Yes, TherapyNotes is designed to meet HIPAA requirements for ePHI. The vendor provides administrative safeguards such as role-based access, audit logs, encrypted data transmission, and typically enters into Business Associate Agreements (BAAs) with covered entities.

Does TherapyNotes integrate with Google Calendar or Outlook?

Yes, TherapyNotes provides calendar sync options. The system supports ICS calendar feeds for one-way synchronization with external calendars like Google Calendar and Outlook; this helps clinicians view TherapyNotes appointments in their preferred calendar applications.

Can I migrate my old notes into TherapyNotes?

Yes, TherapyNotes supports data migration and onboarding services. The vendor offers migration assistance from common legacy systems and can import existing patient demographics, appointment histories, and clinical notes depending on source formats, often as a billable onboarding service.

Does TherapyNotes offer a patient portal?

Yes, TherapyNotes includes a secure patient portal. The portal allows patients to complete intake forms, view upcoming appointments, receive appointment reminders, participate in telehealth sessions, and receive electronic statements for online payments.

Is there a free version of TherapyNotes for solo clinicians?

No, TherapyNotes does not provide a perpetual free tier. The platform offers a time-limited free trial for evaluation, but ongoing use requires a paid subscription per clinician with optional paid add-ons for billing services.

What training resources does TherapyNotes provide?

TherapyNotes provides onboarding, documentation, and customer support resources. Training typically includes online documentation, video tutorials, and onboarding support; setup assistance and live training sessions are often available as part of paid onboarding packages for new customers.

TherapyNotes careers

TherapyNotes hires for roles across product, engineering, customer success, sales, and compliance to support their EHR and practice management services. Careers pages typically list openings for software engineers, product managers, support specialists with behavioral health domain experience, and account managers who guide onboarding and billing clients. Check TherapyNotes' careers page for current openings and role descriptions.

TherapyNotes affiliate

TherapyNotes operates a partner and referral program for consultants, billing services, and resellers who work with behavioral health practices. Affiliates and partner organizations can qualify for referral fees or reseller arrangements; interested parties should reach out to TherapyNotes' partnership team to discuss program details, requirements, and commission structures.

Where to find TherapyNotes reviews

Independent reviews for TherapyNotes appear on software review platforms and healthcare IT forums. Look for verified customer reviews on sites that specialize in practice management software, read case studies on TherapyNotes' site, and consult behavioral health professional networks for peer recommendations. For technical and security feedback, examine industry reports and compliance certifications available through TherapyNotes' compliance documentation.