AXS is a ticketing and event-management platform focused on primary ticket sales, venue services and digital access for live events. The platform supports ticket inventory management, reserved seating, general admission events, fan-to-fan resale, and mobile ticket delivery. AXS is used by arenas, theaters, promoters and sports teams to handle the entire ticket lifecycle from presales and allocations through access control on event day.
AXS positions itself as a full-stack solution for venues and rights-holders: it combines online storefronts, on-site box office software, access-control hardware integrations and back-office reporting. For fans, AXS provides buyer-facing features such as interactive seat maps, mobile ID tickets, ticket transfer and resale options, and promotional code handling. Corporate and enterprise customers typically use AXS to consolidate ticket inventory and reporting across multiple venues or seasons.
AXS supports multiple sales channels including venue box offices, team/artist websites, call centers and AXS’s own consumer-facing storefront. The platform also includes customer support tools for chargebacks and refunds, tools for restricted-ticketing (fan clubs, presales), and event-level configuration for pricing tiers, fees and delivery methods.
AXS includes a wide range of features designed for promoters, venues and consumers. The feature set covers sales, operations, access control and analytics.
AXS also offers added operational features:
AXS facilitates the sale, distribution and validation of tickets for live events while providing operational tools for venues and promoters. On the sales side, AXS lets event organizers create listings, configure pricing and fees, manage allocations and sell tickets across multiple channels. For event operations, AXS supplies box office software and access-control integrations to streamline entry and reduce fraud.
For fans, AXS provides purchase flows with seat maps, clear fee breakdowns, mobile ticket delivery and the option to transfer or resell tickets through AXS’s controlled marketplace. For venues and rights-holders, the platform centralizes reporting, settlements and inventory control so accounting and marketing teams can reconcile sales and measure campaign effectiveness.
AXS also handles compliance and risk features commonly required by venues, such as fraud detection, payment reconciliation, and policies for refunds and refunds processing during event cancellations or rescheduling.
AXS uses per-ticket fees and revenue-sharing rather than fixed monthly subscription tiers. Typical costs are a combination of a per-ticket service charge and a percentage of the ticket face price; many venues and promoters also pay account setup, integration or hardware fees depending on the scope of deployment.
Promoters and venues negotiate enterprise agreements that can include revenue splits, minimum guarantees, marketing support and custom settlement schedules. For consumer-facing buyers, the ticket checkout displays the final service and processing fees applied to each ticket.
Check AXS ticketing fees and seller agreements for the latest fee structures and venue-specific terms.
AXS does not charge a monthly subscription fee for primary ticketing in the typical consumer model. Instead, costs are driven by per-ticket fees, percentages and any optional monthly support agreements a venue may choose. Enterprise customers sometimes purchase ongoing support or managed services that carry regular fees negotiated in their contract.
If a venue adds managed services like dedicated account management or premium access-control software, those features can carry monthly or annual charges that are part of a negotiated package rather than public, fixed-rate plans. Ask AXS sales or your venue rep for the exact monthly cost applicable to your deployment.
AXS does not charge a standard annual subscription for its public ticketing services. Annual costs for a venue or promoter depend on the number of events, ticket volume, and any managed services or hardware leases included in the agreement. Large clients generally agree to annualized service contracts that bundle software, support and hardware into a yearly fee.
For smaller presenters or single-event users, the practical cost is the cumulative per-ticket fees and any one-time setup charges rather than a recurring annual subscription. Contact AXS for a tailored annual quote for venue-wide or season-long deployments.
AXS pricing ranges from per-ticket fees (examples: $1.75–$7.50** per ticket) plus percentage-based fees (typical ranges 10%–15%) up to negotiated enterprise service contracts for large venues.** The total cost an organizer pays depends on ticket volume, pricing tiers, delivery options and whether hardware or managed services are included.
For consumers, the final delivery price per ticket typically includes a visible service fee and processing fee; for venues the cost picture includes revenue splits, settlement timing and possible backend fees for reporting or chargeback handling.
Always compare the projected per-event or per-season cost against expected ticket volume to estimate total spend. For exact numbers and venue-specific pricing, consult AXS’s sales team or your venue’s account representative.
AXS is used to sell and manage tickets for live events including concerts, sports, theater, comedy and other performing arts. Promoters use it to configure events, sell tickets online and manage allocations for fans, sponsors and partners. Venues use AXS for box office operations, event-day access control and reporting.
Use cases include: organizing presales for fan clubs, running dynamic pricing and tiered seating, enabling secure mobile ticketing and transfers, operating a verified resale marketplace, and integrating ticket sales with marketing stacks to retarget buyers or run loyalty programs. Sports teams and arenas commonly use AXS to centralize season-ticket management and group sales.
AXS is also used for compliance and fraud mitigation—its ticket validation, transfer controls and resale policies help rights-holders reduce scalping and bot-driven purchasing while maintaining secondary-market options where appropriate.
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AXS does not offer a conventional consumer-style free trial like SaaS tools because its primary value proposition is transactional ticketing and venue services. Instead, new clients typically go through an onboarding process that includes a pilot event or staging/test period to validate seat maps, sales flows and access-control configurations prior to a public on-sale.
For promoters, that pilot or staging event functions as the functional equivalent of a trial: teams can simulate purchases, test integrations with payment processors and confirm scanning workflows. AXS account teams typically guide these pilots and provide training to box-office staff.
If you are a venue or promoter evaluating AXS, request a demo and a controlled test event from their sales team so you can verify reporting, settlement exports and entry scanning under realistic load conditions.
No, AXS is not free for organizers or venues—its costs are typically covered through per-ticket service fees, percentage fees, or negotiated enterprise contracts. Buyers (fans) do not pay a subscription to use AXS; they pay per-ticket charges during checkout. Organizers and venues pay for platform access through fee structures agreed in their contract with AXS.
For fans, browsing events and creating an AXS account is free; fees are applied only when purchasing tickets or using certain delivery services.
AXS provides partner APIs and integration endpoints for channels requiring inventory, event data and order management. The APIs are commonly used by venue websites, team pages, third-party merchants and access-control vendors to synchronize events, availability and order status.
Common API capabilities include:
AXS documentation and partner onboarding processes govern API access, authentication and rate limits; enterprise integrations typically involve a formal integration agreement and technical support. For developer resources, consult the AXS partner and developer materials available on their site: view AXS developer resources and partner integration documentation.
These paid platforms vary in fee structure: some charge per-ticket fees similar to AXS, others combine subscription tiers with transaction fees or offer premium promotional services for an additional cost.
Open-source options are best for organizations with developer resources that need full control over the checkout flow, fees and data ownership. They typically lack the out-of-the-box integrations, fraud detection and enterprise SLAs provided by commercial platforms like AXS.
AXS is used for ticket sales, distribution and event operations for live venues and promoters. It handles event listings, reserved seating, box office management, mobile ticketing and access control integration so venues can sell tickets, validate entry and reconcile sales.
Yes, AXS supports mobile ticketing and digital delivery. Buyers can receive mobile ID tickets in the AXS app or their account, transfer tickets to other fans, and use barcode-based validation for entry at venues that use compatible scanners.
AXS charges per-ticket service fees plus percentage-based fees that vary by event and venue. Examples commonly fall in a range of $1.75–$7.50 per ticket plus 10%–15% of the ticket face value, though exact fees are contract-dependent.
Yes, AXS operates a verified resale marketplace. Resale through AXS routes tickets through the platform’s validation and settlement process, and terms (such as price caps or verification) are set per event or venue.
Yes, AXS offers partner APIs and webhooks for inventory, orders and validation. Integrations enable external websites and apps to display seat maps, create orders, and receive real-time updates on order status and ticket scans.
No, AXS does not provide a free organizer plan—its pricing is typically fee-based per ticket or negotiated in enterprise contracts. Fans can create accounts for free but pay service and processing fees only when purchasing tickets.
Yes, AXS integrates with access-control hardware and scanning systems suitable for arenas and stadiums. The platform supports barcode validation, turnstile integrations and real-time status updates to minimize entry delays.
AXS follows event-specific refund and cancellation policies set by the organizer or venue. The platform supports refund processing, exchanges and managed settlement adjustments; exact procedures and timelines depend on the event’s terms and the payment method used.
Yes, AXS supports integrations and data exports for CRM and marketing systems. Many venues connect ticketing data to email providers and CRM platforms to run targeted campaigns, segment buyers and track repeat attendance.
AXS uses industry-standard protections for payments and buyer information and supports secure payment processing. The platform implements fraud-detection controls, PCI-compliant payment flows and access controls to protect transactions and user data; enterprise customers can negotiate additional security or compliance features.
AXS employs teams across product, engineering, sales, venue operations and customer support. Career opportunities typically include roles in software engineering for ticketing systems, product management for fan and venue features, account management for venue partners, and operations roles supporting event-day services. Check AXS’s corporate site and careers pages for current openings and role descriptions.
AXS offers partner and affiliate programs in certain markets where promoters, teams or content partners can direct buyers to AXS storefronts and receive referral terms. Affiliate or partnership agreements are handled through business development and require contractual terms specific to regions and volume tiers; contact AXS partnerships for details.
Independent reviews and user feedback for AXS can be found on industry review sites and venue-technology forums. Look for venue operator case studies, promoter testimonials and fan reviews on consumer platforms. For official references and case studies, consult AXS’s site and venue partner pages for documented deployments and performance summaries.