Donorbox

What is Donorbox

Donorbox is an online fundraising platform focused on enabling nonprofits, community groups, churches, and individual fundraisers to collect donations, manage donor data, and run campaigns. The platform provides hosted donation pages and embeddable donation forms, multiple payment methods, recurring giving tools, event ticketing, peer-to-peer and crowdfunding campaign features, and add-on donor management functionality. Donorbox bundles front-end donation tools with donor relationship features so organizations can accept gifts and then act on donor data in one system.

Donorbox positions itself for organizations of all sizes — from small volunteer-run groups that need a simple donation button to mid-sized nonprofits that require recurring-donation management, events ticketing, and donor lifecycle tracking. The product suite includes on-site donation options such as Donorbox Live™ Kiosk and donor-facing self-service tools like a branded Donor Portal with QuickDonate™.

Technical and operational features — including integrations with Stripe, PayPal, and email/CRM systems, along with webhooks and developer APIs — let teams automate deposit workflows and synchronize donor records with their accounting or constituent relationship systems. For organizations evaluating donation platforms, Donorbox is commonly considered when ease of setup, multi-channel giving options, and integrated donor management are priorities. For more on Donorbox’s platform scope and claims, see Donorbox’s summary of fundraising features on their site: Donorbox fundraising features (https://donorbox.org).

Donorbox features

Donorbox provides a range of tools grouped across donation capture, donor management, and campaign support. Below are core feature areas and what each offers in practical terms.

• Donation Form: Customizable hosted forms and embeddable widgets allow charities to accept one-time and recurring gifts. UltraSwift™ checkout aims to shorten the form flow and reduce donor drop-off.
• Donation Pages: Secure Donorbox-hosted campaign pages with branding, preset donation amounts, suggested recurring intervals, and social sharing options.
• Donorbox Live™ Kiosk: Tablet-based on-site giving for events, parishes, or booths to facilitate contactless donations and reduce staffing burden.
• Text-to-Give: SMS-driven giving flows and repeat-donation shortcuts for quick on-the-go donations.
• Events: Ticketing for fundraising events with automatic tax-deductible value calculations and receipt automation.
• Peer-to-Peer (P2P) and Crowdfunding: Campaign templates, participant pages, and organizer dashboards to run multi-user fundraising drives.
• Donorbox CRM & Jay·AI: Integrated donor management that supports segmentation, activity tracking, email management, and AI-assisted insights and messaging.
• Donor Portal with QuickDonate™: Donor-facing portal where supporters can view giving history, manage payment methods, and re-donate quickly.

Use-case oriented features include membership management, campaign goal widgets, donation matching options, and built-in social proof tools like recent-donor activity. Administrators can also configure payment methods, custom fields, and automated receipts. For integration details and supported third-party services, consult Donorbox’s integrations and developer documentation: Donorbox developer documentation (https://donorbox.org/developers).

What does Donorbox do?

Donorbox captures donations across multiple channels, centralizes donor records, and helps teams maintain ongoing relationships with supporters. At the simplest level, it provides a hosted donation form or embeddable donate button that funnels payments through a payment processor (Stripe, PayPal, Venmo, and cryptocurrency options where supported). At a more advanced level, Donorbox performs donor segmentation, automated receipting, recurring gift management, and campaign reporting.

Operationally, Donorbox streamlines the process from donation to deposit: organizations connect their Stripe or PayPal accounts, accept gifts, and Donorbox facilitates donor communications and exportable reports for accounting. The CRM and automation features are intended to reduce manual data entry and improve follow-up, letting fundraisers build segmented email lists, track donor actions, and set stewardship tasks.

For in-person fundraising, Donorbox Live™ Kiosk and text-to-give help translate events and gatherings into digital giving opportunities, while peer-to-peer and crowdfunding features let volunteers and supporters run personal fundraising pages that map back to the primary organization’s campaign.

Donorbox pricing

Donorbox offers flexible pricing tailored to different nonprofit needs, from individual fundraisers to enterprise organizations. The company provides a Free Plan as a zero-dollar entry point and offers paid add-ons and subscription tiers for advanced CRM, premium services, priority support, and account management. Platform fees, payment-processing fees (Stripe/PayPal), and optional subscription fees for premium tools are the typical components of the total cost.

Typical pricing structure details you should expect when budgeting for Donorbox include:

• Free Plan: no monthly subscription; platform fees on donations apply for standard accounts. This plan covers hosted donation pages, embeddable forms, recurring giving basics, and standard reporting.
• Starter: an entry paid tier (monthly or annual billing) intended for organizations that need more advanced donor tools and lower platform fees than the free plan.
• Professional: a mid-level subscription that adds CRM features, enhanced automation, and priority support.
• Enterprise: custom pricing for large organizations requiring advanced security, SLAs, dedicated account support, and custom onboarding.

Because Donorbox combines a free entry point with optional paid services, total monthly or yearly cost varies by usage (volume of donations, number of donors, and which premium modules are enabled). For exact monthly and annual prices, available discounts for yearly billing, and specific platform-fee details, visit Donorbox’s current pricing options: Donorbox's current pricing options (https://donorbox.org/pricing). Visit their official pricing page for the most current information.

How much is Donorbox per month

Donorbox starts at $0/month for the Free Plan. The Free Plan provides hosted donation pages and basic features with platform fees applied to donations. Paid monthly subscriptions are available for teams that need CRM, priority support, or lower platform fees; those subscriptions are billed monthly or annually depending on the plan you choose. Check Donorbox's current pricing options (https://donorbox.org/pricing) to see up-to-date monthly rates and any promotions.

How much is Donorbox per year

Donorbox costs $0/year for the Free Plan. Annual billing is offered for paid tiers and often includes a discount compared with monthly billing; organizations that commit annually can typically expect cost savings on subscription fees. For the specific annual prices, available discounts, and potential savings percentages, review Donorbox's published yearly plans: Donorbox annual pricing details (https://donorbox.org/pricing).

How much is Donorbox in general

Donorbox pricing ranges from $0 (free) to paid subscription tiers for CRM and premium services. The effective cost depends on three things: the subscription tier you select, the platform fee structure applied to donations, and payment processing fees charged by Stripe/PayPal. Organizations with high donation volumes should model both platform and processor fees to estimate net revenue; Donorbox’s documentation and sales team can provide quotes for larger or enterprise deployments. Visit Donorbox's current pricing options (https://donorbox.org/pricing) for detailed calculators and fee explanations.

What is Donorbox used for

Donorbox is used to collect and manage charitable contributions across digital and on-site channels, to run campaigns, and to maintain donor relationships. Common use cases include:

• Regular recurring giving programs such as monthly donors; Donorbox supports recurring gift schedules and automated receipts.
• Event registration and ticketing for fundraisers, where the platform calculates tax-deductible amounts and provides attendee receipts.
• Peer-to-peer and crowdfunding campaigns where supporters create personal pages to raise on behalf of an organization.
• One-off campaigns with goal-tracking widgets and progress displays embedded on campaign pages or websites.

On the donor-management side, organizations use Donorbox to store donor contact details, view gift histories, segment donor lists, and export data for reporting or tax compliance. The AI features in Jay·AI and the integrated CRM are intended to speed analysis, suggest outreach language, and help staff make data-driven stewardship decisions. Operational teams can also use Donorbox to reduce administrative overhead by automating receipts, tax reporting, and deposits to connected payment accounts.

Pros and cons of Donorbox

Donorbox offers a feature-rich, accessible package for many nonprofits, but it’s important to weigh strengths and limitations before committing.

Pros:

• Easy setup and fast deployment: organizations can create a donation page and start accepting gifts without coding knowledge.
• Multi-channel support: online forms, text-to-give, kiosk mode, P2P campaigns, and event ticketing are bundled in one platform.
• Integrated donor tools: Donorbox includes donor portals, recurring gift management, and CRM-style features so fundraising and donor follow-up occur in the same place.
• Transparent deposit flows: integration with Stripe and PayPal allows funds to be deposited directly to the organization’s bank account.

Cons:

• Platform fees and processor fees add to cost: organizations must account for both the Donorbox platform fee (for free plans) and third-party processing fees, which affects net revenue per gift.
• Advanced CRM needs may require paid tiers: full CRM functionality and enterprise-level support are typically part of paid plans rather than the free tier.
• Migration complexity at scale: organizations with large donor databases or complex constituent systems may need custom integrations or API work to fully synchronize systems.

For organizations deciding between donor systems, compare feature parity (reporting, API access, tax receipt automation) and total cost of ownership (platform fees + processor fees + staff time). If security and uptime SLAs are critical, review Donorbox’s security documentation and uptime commitments: Donorbox security and uptime information (https://donorbox.org/security).

Donorbox free trial

Donorbox offers a functional free entry tier that acts as an immediate trial for the platform: organizations can create donation forms, host donation pages, and begin accepting gifts at no monthly subscription cost. This approach lets teams evaluate the core donation capture experience and basic reporting before committing to paid services. The free entry point is commonly used by small groups to validate fit and measure conversion before adding paid modules.

Paid features (CRM, premium onboarding, fundraising coaching, account ambassadors, and priority tech support) typically come with trial periods or demo walkthroughs from the sales or customer-success teams. If you plan to evaluate paid modules, request a guided demo or ask about short-term trials to validate the CRM workflows and integration paths relevant to your accounting and communications stack.

Because the platform’s free tier still applies platform fees to donations, budget for these deductions during your trial so you can compare net donation rates across platforms accurately. For details on what’s included in the free tier and the scope of any trial periods for paid features, consult Donorbox's current pricing and plan comparison: Donorbox's current pricing options (https://donorbox.org/pricing).

Is Donorbox free

Yes, Donorbox offers a Free Plan that allows organizations to create hosted donation pages and accept gifts without a recurring monthly subscription fee. The Free Plan covers basic donation capture, embeddable forms, and recurring-gift handling, but platform fees are applied to donations on the free tier. For organizations that need advanced CRM, priority support, or enterprise security features, Donorbox provides paid subscription tiers and add-ons. See Donorbox's plan comparison for specifics on what each tier includes: Donorbox's current pricing options (https://donorbox.org/pricing).

Donorbox API

Donorbox provides developer-facing tools, including an API and webhook capabilities, to integrate donation events and donor data with external systems. The API allows organizations to pull donation records, synchronize donor profiles, and trigger downstream workflows in accounting, email, or CRM systems. Webhooks are commonly used to notify external services immediately when gifts are processed, when recurring payments succeed or fail, and when donor contact information is updated.

For teams with internal development resources, the API enables custom automations such as donation imports into accounting software, donor-level synchronization with fundraising CRMs, or custom reporting dashboards. For less technical organizations, Donorbox supports a number of out-of-the-box integrations and third-party middleware (Zapier, Make) to connect with popular services without writing code.

Access the developer documentation to review endpoints, authentication methods, rate limits, and webhook events: Donorbox developer documentation (https://donorbox.org/developers). If your integration needs include high-volume data transfer or enterprise SLAs, discuss requirements with Donorbox’s support or sales teams to ensure appropriate throughput and security controls.

10 Donorbox alternatives

Paid alternatives to Donorbox

• Classy: Fundraising platform with robust campaign pages, peer-to-peer options, and enterprise-grade reporting for medium and large nonprofits. Classy emphasizes donor experience and advanced analytics.
• Givebutter: Modern, low-cost fundraising platform that includes donations, events, P2P fundraising, and integrated gift receipts; known for an easy user interface and live-stream donation overlays.
• Bloomerang: Donor management software with built-in fundraising tools, a focus on retention metrics, and reporting designed for mid-sized nonprofits.
• Network for Good: All-in-one fundraising and donor management solution aimed at smaller nonprofits, offering coaching and donor support along with donation processing.
• Fundraise Up: Conversion-focused donation forms and AI-driven optimization designed to increase average donation amounts and conversion rates.
• Qgiv: Donation forms, events and peer-to-peer fundraising with a mobile-friendly interface and robust reporting for event-based fundraisers.
• Donately: Donation software focused on simple setup and recurring donation management, with embeddable forms and donor data exports.

Open source alternatives to Donorbox

• CiviCRM: An open source constituent relationship management platform designed for nonprofits; includes donation tracking, mailings, event management, and membership features. Well-suited to organizations that can host and customize software.
• GiveWP: A popular open-source WordPress plugin for donation forms and donor management; best for organizations already using WordPress and comfortable managing plugin updates and hosting.
• Odoo (Community Edition): Open-source ERP with modules for CRM, invoicing, and membership management; requires technical setup and customization to support nonprofit fundraising workflows.
• ERPNext: Open-source ERP system that can be adapted for donation tracking and membership management; more technically involved but flexible for organizations wanting a wholly self-hosted stack.

When evaluating alternatives, compare total cost of ownership, hosting or platform fees, available integrations, donation conversion features, and the level of technical resources required for customization and maintenance.

Frequently asked questions about Donorbox

What is Donorbox used for?

Donorbox is used for online and on-site fundraising and donor relationship management. Organizations use it to create hosted donation pages, embedded donation forms, manage recurring gifts, run peer-to-peer and crowdfunding campaigns, and track donor records with CRM-like features. It supports event ticketing, text-to-give, and kiosk-based giving for in-person fundraising.

How does Donorbox pricing work?

Donorbox offers a Free Plan with optional paid tiers for CRM and premium services. Pricing typically combines platform fees (applied to donations on free plans), payment processor fees (Stripe/PayPal), and subscription fees for advanced modules; annual billing discounts may be available for paid tiers. For exact monthly and annual prices and fee breakdowns, consult Donorbox's current pricing options (https://donorbox.org/pricing).

Does Donorbox integrate with Stripe and PayPal?

Yes, Donorbox integrates with Stripe and PayPal for payment processing. These integrations allow funds to be routed directly to your connected payment accounts and support one-time and recurring donations; Donorbox also supports other payment methods where available. See Donorbox’s integration guides for specifics on setup and supported payment flows: Donorbox integrations (https://donorbox.org).

Can Donorbox handle recurring donations?

Yes, Donorbox supports recurring gifts. Donors can select monthly, quarterly, or custom recurring schedules and the platform will manage automated payments, receipts, and retry logic for failed payments. Organizations can report on recurring giving cohorts and use recurring donors as a core retention strategy.

Is Donorbox secure?

Yes, Donorbox implements standard security measures to protect donor data and transactions. Donorbox uses secure payment processors (Stripe, PayPal) for card processing, offers SSL/TLS encryption, and maintains fraud-detection measures; review Donorbox's security documentation for certificate details, compliance statements, and uptime commitments: Donorbox security and uptime information (https://donorbox.org/security).

Why choose Donorbox over other fundraising tools?

Donorbox is often chosen for its rapid setup and multi-channel donation capabilities. Small and mid-sized organizations value the ability to launch donation forms and pages quickly, accept multiple payment types, and add on CRM features without stitching together multiple vendors. Decision factors should include total fees, required integrations, and whether the available donor-management features meet your stewardship needs.

When will donations be deposited to my bank account?

Donations processed through Stripe or PayPal are deposited according to the processor’s payout schedule. Donorbox routes payments through the connected processor, so the deposit timing depends on Stripe/PayPal terms and your account’s payout settings. For questions about actual payout timing, check your payment processor’s documentation or Donorbox’s integration guides.

Where can I find Donorbox reviews?

You can find Donorbox reviews on software review sites and community forums. Popular sources include G2, Capterra, and user testimonials on Donorbox’s website; these sources cover use cases, star ratings, and written feedback from nonprofits of different sizes. For balanced perspectives, compare reviews across multiple platforms and read case studies on Donorbox’s site: Donorbox customer stories (https://donorbox.org).

What does the Donorbox API allow me to do?

The Donorbox API and webhooks let you automate data flows and synchronize donation events. Use the API to export donations, update donor records, or trigger workflows in external systems; webhooks notify your application in real time about payment events and donor actions. Review the developer documentation for endpoints, authentication, and sample code: Donorbox developer documentation (https://donorbox.org/developers).

How do I cancel my Donorbox account or subscription?

You can close or downgrade Donorbox services via your account settings or by contacting support. For paid subscriptions or enterprise agreements, follow Donorbox’s cancellation terms in the service agreement and export your donor data before closing the account. If you need help with export formats, reporting, or migration, Donorbox support and documentation provide guidance on safe data extraction and transition.

Donorbox careers

Donorbox lists open roles and hiring information on its careers page and typically hires across product, engineering, support, and operations functions. If you’re interested in joining, check Donorbox’s careers listings for job descriptions, required qualifications, and the company’s stated workplace values. For up-to-date openings and application instructions, visit the Donorbox careers page: Donorbox careers page (https://donorbox.org/careers).

Donorbox affiliate

Donorbox operates a referral and affiliate program managed through partners such as Tapfiliate; this program rewards affiliates for referring organizations that sign up and use the platform. If you plan to promote Donorbox, review the affiliate terms, commission structure, and promotional guidelines on their referral program page: Donorbox affiliate program details (https://donorbox.org/affiliates).

Where to find Donorbox reviews

Donorbox reviews are available on third-party review platforms such as G2 and Capterra, where users rate the product for ease of use, support, features, and value. Additionally, nonprofit blogs, case studies on Donorbox’s site, and community forums share hands-on experiences from organizations of different sizes. For a comprehensive view, read both the product’s case studies and independent user reviews to compare praise and criticism across multiple sources.