Doxy

What is Doxy.me

Doxy.me is a browser-based telemedicine platform designed to let clinicians run video visits without requiring downloads or complex setup. The platform focuses on a simple patient-facing experience (join by link), clinic-optimized workflows for scheduling and queue management, and compliance with major privacy standards. Doxy.me is positioned for independent clinicians, mental health providers, small clinics, and larger healthcare organizations that require a secure, lightweight telemedicine solution.

Doxy.me is widely used in outpatient and remote care settings where fast patient access and minimal technical friction are priorities. The vendor emphasizes accessibility across major desktop and mobile browsers, low operational overhead for IT teams, and integrations where organizations require them. For broader organizational compliance and technical details, see their security overview.

Doxy.me is often chosen when clinicians want predictable clinical workflows (virtual waiting rooms, provider queues, and visit check-in) without a full electronic health record (EHR) replacement. It supports single-provider setups as well as multi-provider clinics with role-based access and enterprise administration features.

Doxy.me features

What does Doxy.me do?

Doxy.me delivers a set of telemedicine capabilities that prioritize ease of use and privacy. Core end-user features include browser-based video visits, a virtual waiting room, simple patient check-in (no accounts required), and basic visit controls such as mute, hold, and chat. These features reduce friction for patients who may be joining from mobile devices or unfamiliar networks.

On the clinic side, Doxy.me provides queue and workflow management tools that let front-desk staff route patients to available providers, monitor wait times, and display provider availability. Providers can customize room settings, collect intake notes, and manage back-to-back visits efficiently. The platform also supports session recording controls subject to local policy and consent.

Security and compliance is a prominent feature set: Doxy.me implements end-to-end encryption for session traffic, offers a free Business Associate Agreement (BAA) for covered entities, and documents adherence to global standards. Their enterprise security features include SOC 2 certification, GDPR alignment, and HIPAA/HITECH compliance statements.

Other notable features and integrations:

• Virtual waiting room with clinician queue management and patient status indicators
• No-download patient access via a web link, reducing technical barriers for patients
• Basic patient intake and clinical notes capabilities to capture visit context
• Integrations and developer access via API and partner connectors for EHRs and scheduling systems (see their integrations list)
• Language and accessibility options to support multi-lingual clinics and accessibility needs

Doxy.me pricing

Doxy.me offers flexible pricing tailored to different business needs, from individual clinicians to enterprise teams. The platform provides a permanent Free Plan for basic telemedicine access and paid tiers that add clinic and administrative features, advanced integrations, and enterprise support. For the most current, detailed plan pricing and feature comparison, visit their official pricing page.

Typical plan structure you can expect:

• Free Plan: $0/month with core video visits, virtual waiting room, and limited queue features suitable for individual clinicians or very small practices
• Starter: paid tier with expanded clinic workflow tools, higher session concurrency, and scheduling options (contact Doxy.me for current per-clinician rates)
• Professional: paid tier that adds administrative controls, richer integrations, and analytics for multi-provider practices
• Enterprise: custom pricing and deployment options for large organizations, including single sign-on (SSO), dedicated account support, and enhanced security commitments

Pricing notes and billing cadence:

• Doxy.me offers both monthly and annual billing in most markets; annual plans commonly include cost savings vs. monthly billing for paid tiers.
• Volume discounts and site licensing are available for larger clinics and health systems; pricing for those deployments is typically provided via sales channels.

Visit their official pricing page for the most current information.

How much is Doxy.me per month

Doxy.me offers flexible monthly plans that start with a free tier and scale up to paid clinic and enterprise tiers. Individual clinicians can use the Free Plan at $0/month, while clinics that require multi-provider workflows, advanced integrations, or higher concurrency will move to paid tiers that are billed monthly or annually depending on the contract. For exact monthly rates for the Starter, Professional, and Enterprise tiers, check their official pricing page.

How much is Doxy.me per year

Doxy.me offers annual billing options for paid plans that typically reduce the effective monthly cost compared with monthly billing. Annual plans are commonly negotiated for clinics and enterprise customers and may include priority support or onboarding credits. To view current yearly prices and any published discounts for annual commitments, consult their official pricing page.

How much is Doxy.me in general

Doxy.me pricing ranges from $0 (Free Plan) to paid clinic and enterprise tiers per month. The Free Plan covers single-provider needs and basic telehealth use. Paid tiers add clinic management, integrations, compliance features, and dedicated support—pricing for those tiers varies by region, number of users, and chosen billing cadence. Visit their official pricing page for detailed, up-to-date rates.

What is Doxy.me used for

Doxy.me is primarily used to deliver remote clinical visits in outpatient and behavioral health settings. Clinicians use it to run consultations, follow-ups, medication management visits, and mental health therapy through secure video sessions that are designed to be simple for patients to join. This makes it well suited for providers who need telehealth fast without the technical overhead of full EHR-integrated telemedicine systems.

Organizations also use Doxy.me as a virtual waiting room and queue management system. Reception staff can direct patients into provider queues, check patient arrival status, and manage multi-provider schedules. The platform supports small clinics that want basic clinical workflows as well as larger sites that require enterprise controls like SSO and audit logging.

Doxy.me is commonly adopted for services with high patient accessibility needs—behavioral health, primary care follow-ups, chronic disease management, and rural health outreach—because its no-download approach reduces patient setup issues and improves visit completion rates. It is also used as a simple telemedicine layer in hybrid workflows where a separate EHR handles charting and billing.

Pros and cons of Doxy.me

Pros:

• Strong simplicity: the no-download, browser-first approach reduces setup friction for patients and clinicians alike
• Compliance-ready: documented HIPAA, GDPR, and SOC 2 alignment plus a free BAA included in plans (see their security documentation)
• Clinic workflows: virtual waiting rooms and provider queues that map to common front-desk and provider workflows
• Accessibility: broad browser compatibility and minimal system requirements for patient devices

Cons:

• Limited deep EHR integration by default: for organizations that want tightly integrated visit documentation and billing, additional integration work or middleware may be required
• Feature scope: Doxy.me focuses on telemedicine workflows rather than being a full practice management suite; practices needing billing, claims, and comprehensive scheduling alongside telehealth may need complementary systems
• Advanced customization: enterprise customers can get custom capabilities, but smaller clinics may find certain advanced features available only on higher-priced tiers

Operational considerations:

• Network reliability matters: like all video platforms, visit quality depends on patient and provider network conditions, and clinics should have fallback protocols for poor connectivity
• Training and onboarding: although the platform is simple, multi-provider clinics benefit from documented internal SOPs to standardize check-in and room management

Doxy.me free trial

Doxy.me’s free tier is designed as a long-term basic offering rather than a time-limited trial. The Free Plan provides core video visit capabilities, a virtual waiting room, and basic queueing with $0/month cost, which allows clinicians to evaluate the platform in production with actual patients. This makes it suitable for clinicians who want to pilot telemedicine without upfront expense.

For clinics that require advanced features, Doxy.me typically offers short-term demo accounts or guided trials of paid capabilities via sales or customer success teams. These demos allow administrators to test multi-provider workflows, scheduling integrations, and enterprise settings before committing to a paid tier. Contact Doxy.me sales or check their pricing page to request a demo or trial of paid features.

Is Doxy.me free

Yes, Doxy.me offers a Free Plan that provides browser-based video visits, virtual waiting room functionality, and basic queue management at $0/month. The Free Plan is intended for individual providers and very small practices who need a minimal telehealth setup. For clinics that need multi-provider administration, advanced integrations, or enhanced security controls, Doxy.me offers paid tiers—details and feature comparisons are available on their official pricing page.

Doxy.me API

Doxy.me provides integration points and APIs that allow clinics and partners to automate workflows and connect telehealth sessions to scheduling systems and EHRs. The platform’s developer-facing features typically include session creation hooks, patient link generation, and webhooks or callbacks to notify external systems of session events. For implementation details and developer documentation, review their integrations and developer resources.

Common API and integration use cases:

• Automatic appointment link generation and embedding links into patient communications or appointment reminders
• Pushing visit events to an EHR or practice management system via webhooks
• SSO integration for enterprise customers to sync user identity and access controls

If you plan a production integration, work with Doxy.me’s sales or technical teams to confirm API capabilities, rate limits, and security requirements for your deployment.

10 Doxy.me alternatives

Paid alternatives to Doxy.me

• Amwell — Enterprise-focused telehealth platform with integrated scheduling, clinical workflows, and marketplace access for clinicians
• Teladoc — Large-scale telemedicine provider offering on-demand virtual care, provider networks, and integrated clinical services for health plans and employers
• VSee — Telehealth video platform with embedded clinical features, device integrations, and a focus on low-bandwidth performance
• Zoom for Healthcare — Zoom’s HIPAA-capable offering that provides video conferencing with EHR integrations and enterprise security controls
• SimplePractice — Practice management platform with integrated telehealth for behavioral health and allied health clinicians
• Updox — Patient communication and telemedicine platform designed to integrate with practice management and EHR systems
• Chiron Health — Telemedicine solution focused on workflow integration with specialty clinics and EHRs

Open source alternatives to Doxy.me

• Jitsi Meet — Open source video conferencing with self-hosting options; requires additional setup to meet healthcare compliance requirements
• OpenVidu — WebRTC-based open source platform for building custom video applications, useful for organizations that want full control over deployment
• BigBlueButton — Open source web conferencing tool oriented toward education; can be adapted for clinical telehealth with additional compliance controls

Frequently asked questions about Doxy.me

What is Doxy.me used for?

Doxy.me is used for secure, browser-based telemedicine visits. Clinicians use it to conduct remote consultations, behavioral health sessions, follow-ups, and routine virtual care where a lightweight, no-download patient experience is important. It supports virtual waiting rooms, basic intake, and clinic queue workflows for small and medium practices.

How secure is Doxy.me?

Doxy.me maintains enterprise-level security practices including end-to-end session encryption and documented compliance with HIPAA, GDPR, and SOC 2 standards; they include a free BAA for covered entities. For detailed technical and compliance documentation, consult their security overview.

Does Doxy.me integrate with EHRs?

Yes, Doxy.me supports integrations and API access that can be used to connect appointment systems and EHRs via webhooks and partner connectors. The available integration depth depends on the plan and whether custom integration work is required—see their integrations and developer resources for specifics.

Can patients use Doxy.me without installing software?

Yes, Doxy.me works in major desktop and mobile browsers without downloads. Patients join visits through a link or QR code, reducing setup friction and improving visit completion, especially for patients with limited technical experience.

Is there a free version of Doxy.me?

Yes, Doxy.me offers a Free Plan at $0/month. The Free Plan includes core video visit features and a virtual waiting room suitable for individual providers; paid tiers add clinic management, integrations, and enterprise capabilities.

Why would a clinic choose Doxy.me over a fully integrated EHR telehealth module?

Clinics choose Doxy.me when simplicity and patient access are priorities. Its no-download, browser-first design reduces patient friction and administrative overhead. Organizations that require deep billing and charting integration may still prefer an EHR-native telehealth module but can pair Doxy.me with EHR workflows when tight integration is not required.

When should a healthcare organization consider Doxy.me Enterprise?

Healthcare organizations should consider Enterprise when they need SSO, audit logging, custom SLAs, or large-scale deployment support. Enterprise customers receive additional administrative controls, contract-level security commitments, and account management to support complex deployments.

Where can I find Doxy.me pricing and plan details?

Doxy.me publishes plan and feature details on their official pricing page. The site outlines the Free Plan and paid tiers and explains which features are included at each level—see their official pricing page for the latest rates and enterprise options.

How does Doxy.me handle Business Associate Agreements (BAAs)?

Doxy.me provides a free BAA to covered entities. This is included with plans where required and is part of their compliance posture to help healthcare providers meet HIPAA obligations; review their compliance documentation for specifics at their security overview.

Does Doxy.me offer reporting and analytics?

Yes, paid tiers include enhanced reporting and administrative analytics. These features typically show visit counts, wait times, and provider utilization to help clinics monitor telehealth operations; specifics depend on plan level and configuration.

doxy.me careers

Doxy.me publishes job openings and company information for roles in product, engineering, customer success, and operations. Careers pages typically list remote-friendly positions and detail the company culture, benefits, and hiring process. For current openings and recruitment policies, consult their corporate site.

doxy.me affiliate

Doxy.me offers partner and reseller programs in some regions to enable companies and consultants to resell or integrate Doxy.me into broader digital health offerings. Interested partners should contact Doxy.me’s partnerships team to discuss commission structures, technical requirements, and sales support.

Where to find doxy.me reviews

Independent reviews and user feedback for Doxy.me can be found on software review sites and clinician forums. Look for verified user reviews on technology marketplaces and health IT review platforms to get perspectives on reliability, patient experience, and customer support. For official case studies and customer testimonials, view Doxy.me’s published resources on their site.