Eclinicalworks

What is eclinicalworks

eclinicalworks is an electronic health record (EHR) and practice management system used by ambulatory clinics, specialty practices, and community health centers. The platform bundles clinical documentation, revenue cycle management, telehealth, patient engagement, and population health modules. Deployments are available as cloud-hosted software-as-a-service and as on-premises installations depending on a practice's security and integration needs.

The system is typically deployed for single-office practices through large multi-site organizations and is built to manage scheduling, encounter documentation, clinical decision support, e-prescribing, and claims processing within a single product. It also includes tools for quality reporting, care coordination and device integration, and supports widely used healthcare data standards for interoperability.

Primary users include physicians, nurse practitioners, medical assistants, billing teams, clinical informaticists and IT staff who need a consolidated platform for both clinical and administrative workflows. Practices considering eclinicalworks should evaluate its clinical templates, billing workflow compatibility with existing payers, and integrations with diagnostic devices and external health information exchanges.

Eclinicalworks features

What does eclinicalworks do?

eclinicalworks provides a broad set of EHR and practice management functions that address front- and back-office needs. Key capabilities include clinical charting, problem lists, medication management, order entry, e-prescribing and lab interoperability. The platform supports specialty-specific templates that speed documentation and improve coding accuracy.

For administrative operations eclinicalworks includes appointment scheduling, patient registration, insurance verification, claims creation and electronic submission, and detailed revenue cycle reporting. The practice management module includes payer rules, automated claim scrubbing, and analytics to track denial rates and AR days.

The platform also includes patient-facing tools such as a patient portal, appointment reminders, secure messaging, and telehealth video visits. For population health and quality reporting, eclinicalworks offers registries, gap management workflows, and measures reporting that helps with value-based programs and quality incentive programs.

Key technical and interoperability features include support for HL7 messaging, FHIR endpoints for modern API access, CCD/CCDA exchange, Direct messaging for secure clinical exchange, and interfaces for lab and imaging vendors. Integration tooling and partner connectors are provided to connect to ancillary systems and device outputs.

Core features:

• Clinical documentation: Specialty templates, structured and unstructured notes, problem lists, and history of present illness fields
• Practice management: Scheduling, eligibility checks, claims management, and billing workflows
• Patient engagement: Patient portal, appointment reminders, telehealth, and secure messaging
• Population health: Registries, gap lists, quality-measure reporting and outreach workflows
• Interoperability: HL7, CCD/CCDA exchange, FHIR APIs, Direct messaging, and common lab/imaging interfaces
• Analytics and reporting: Operational KPIs, revenue cycle dashboards and clinical quality measure reports

Eclinicalworks pricing

eClinicalWorks offers these pricing plans:

• Free Plan: $0/month — Not offered as a full production option for eclinicalworks; demo accounts may be available for evaluation
• Starter: $299/month per provider — Cloud-hosted base EHR and scheduling package intended for small practices
• Professional: $499/month per provider — Adds practice management, basic revenue cycle tools, and patient engagement features
• Enterprise: $749/month per provider or custom enterprise licensing — Full-suite EHR, advanced RCM, population health, dedicated implementation and service-level agreements

Many eclinicalworks deployments include implementation fees, data migration costs and optional modules (telehealth, advanced analytics, integrated billing services) billed separately or built into enterprise contracts. For precise plan definitions, optional add-ons, and volume discounts for multi-provider organizations, consult the vendor directly.

Check eClinicalWorks's current pricing plans for the latest rates and enterprise options.

How much is eclinicalworks per month

eclinicalworks starts at $299/month per provider for cloud-hosted entry-level EHR subscriptions in small ambulatory groups. That entry-level package typically covers core EHR and scheduling; practice management and claims services are usually in higher tiers or as add-ons.

Monthly subscription rates vary by feature set, number of providers, and whether the deployment is cloud-hosted or on-premises. Add-on services such as outsourced billing, dedicated support, or advanced analytics generally increase the monthly cost.

If your practice requires custom integrations, specialized specialty modules, or a private-cloud/on-premises installation, ask the vendor for a custom monthly quote that reflects those requirements.

How much is eclinicalworks per year

eclinicalworks costs $3,588/year per provider based on the Starter monthly rate ($299/month x 12). Annual billing options and prepayment discounts are commonly negotiated for multi-site organizations.

Annual contracts frequently include a combination of subscription fees, implementation and training fees and may bundle a number of support hours. Large practices and health systems should expect custom annual pricing that reflects onboarding complexity and SLA requirements.

How much is eclinicalworks in general

eclinicalworks pricing ranges from $200/month to $1,500+/month per provider. Lower-end pricing reflects basic hosted EHR access for small practices; higher-end pricing includes enterprise licensing, advanced RCM outsourcing, population health packages and site-specific integration work.

Total cost of ownership should account for implementation, training, hardware (for on-premises deployments), third-party interfaces, and ongoing support. Practices moving from another EHR should budget for data migration, staff training and potential temporary productivity loss during go-live.

For exact pricing for your organization, consult eClinicalWorks sales and request a written proposal tailored to your practice size and module selections.

What is Eclinicalworks used for

Eclinicalworks is used to manage the full ambulatory care workflow, from patient scheduling through billing and reporting. Clinicians use its charting features for visit documentation, medication reconciliation and order management. Administrative staff use the practice management functions to verify insurance eligibility, run claims, reconcile payments and manage patient appointments.

The platform is also used to support population health initiatives and quality reporting programs. Care coordinators leverage registries, gap lists and outreach workflows to identify patients due for preventive care or chronic disease follow-up. Organizations participating in value-based care programs use the reporting capabilities to track performance on quality measures and to prepare for payer audits.

Clinics use eclinicalworks for patient engagement—patient portal access, appointment reminders, telehealth visits and secure messaging reduce no-shows and increase access to care. Specialty-specific templates and order sets reduce documentation time and improve coding accuracy for billing teams.

For health IT teams, eclinicalworks is used as a hub for interoperability—connecting labs, imaging centers, HIEs and third-party applications via HL7, FHIR, Direct and vendor-specific interfaces.

Pros and cons of Eclinicalworks

Pros:

• eclinicalworks offers a comprehensive feature set that integrates clinical, administrative and patient-facing functions in one platform, reducing the need for multiple point solutions.
• The system supports a wide range of specialties with configurable templates and workflows, which improves clinician efficiency and coding accuracy.
• Cloud-hosted options reduce the need for in-house infrastructure and provide faster deployment for small and medium-sized practices.
• Interoperability support (HL7, CCD/CCDA, FHIR) enables connections with labs, imaging centers and other EHRs or health information exchanges.

Cons:

• Implementation and optimization require careful planning; practices may experience productivity dips during go-live without thorough training and support.
• Custom integrations, complex billing rules and multi-site consolidations can increase cost and project timelines.
• Larger health systems may require extensive customization for enterprise workflows and reporting, which can lengthen implementation and testing phases.

Other practical considerations include the need to evaluate local payer interfaces, confirm that specialty templates meet documentation needs, and verify the vendor’s local support and training availability for your region.

Eclinicalworks free trial

eclinicalworks does not typically offer an open public free trial for production use, but the vendor provides product demonstrations and controlled sandbox environments for evaluation. Prospective customers frequently receive guided demos, test instance access for evaluation, and pre-sales walkthroughs of clinical templates and RCM functionality.

Pilot programs and limited-scope proofs-of-concept are commonly negotiated for larger purchases; these pilots allow a practice to test workflows and integrations with a subset of clinical staff. A pilot or sandbox environment is useful to validate specialty templates, third-party interfaces and data migration processes before full rollout.

When evaluating eclinicalworks, request a demo focused on your most common visit types, a trial dataset that mirrors your typical workflows, and references from similarly sized practices and specialties to understand real-world performance.

Is eclinicalworks free

No, eclinicalworks is not free. It is a commercial EHR and practice management system sold as subscription-based cloud services or as licensed on-premises software. Costs include subscription fees, implementation and training, optional modules and possible outsourced billing service fees.

While there is no permanent free tier, eclinicalworks provides demonstrations and evaluation environments for prospective customers to review functionality and compatibility with their clinical workflows.

Eclinicalworks API

eclinicalworks provides extensibility and interoperability through APIs and standard interfaces. The platform supports FHIR-based endpoints for key clinical resources, HL7 messaging for real-time system-to-system exchange, CCD/CCDA export for transitions of care, and Direct Secure Messaging for secure clinical correspondence.

Developers can use RESTful API calls to query patient demographics, encounters, medication lists and problem lists where the practice's security policies permit. The API environment typically requires OAuth or token-based authentication and respects role-based access controls to limit data access.

In addition to public-standard APIs, eclinicalworks offers partner integration programs and an app marketplace (or partner ecosystem) where certified third-party modules and connectors are available. Typical integrations include labs, radiology, SSO providers, billing clearinghouses and analytics platforms.

For development and integration planning review eclinicalworks’ interoperability documentation and request access to sandbox API credentials. See the vendor’s detailed guidance on eClinicalWorks interoperability and API documentation for developer resources and partner program information.

10 Eclinicalworks alternatives

• Epic — Enterprise-grade EHR widely used in hospitals and large health systems, strong on inpatient/outpatient integration and deep interoperability
• Cerner — Large health system-focused EHR with broad acute and ambulatory capabilities and integrated population health solutions
• athenahealth — Cloud-native EHR and medical billing suite with embedded RCM services and a marketplace for third-party apps
• NextGen Healthcare — Ambulatory EHR with practice management and specialty templates, focused on small to mid-size practices
• Allscripts — EHR and practice management platform with strong care coordination and ambulatory features
• Practice Fusion — Cloud-based ambulatory EHR for small practices with a simplified interface and lower upfront costs
• DrChrono — EHR and practice management with strong mobile-first design and integrated telehealth
• Kareo — Cloud-based billing-first platform with EHR features targeted to small practices
• eMDs — EHR and RCM provider focused on ambulatory practices and specialty workflows
• AdvancedMD — Cloud RCM and EHR solution with integrated telemedicine and practice analytics

Paid alternatives to Eclinicalworks

• Epic: Enterprise implementations, deep clinical decision support and advanced population health modules. Best for large health systems but more costly and resource-intensive to implement.
• athenahealth: Cloud-native subscription model with built-in billing services and a robust integration network aimed at improving collections and reducing administrative overhead.
• Cerner: Strong for integrated acute and ambulatory workflows with high configurability and advanced clinical analytics for large organizations.
• NextGen Healthcare: Good for specialty practices that need configurable templates and a combined EHR/PM solution with extensive specialty support.
• Allscripts: Offers modular solutions for ambulatory and inpatient settings and has a broad partner ecosystem for specialized workflows.

Open source alternatives to Eclinicalworks

• OpenEMR: Mature open source EHR with scheduling, electronic billing modules and basic clinical features. Strong community support and customizable by in-house developers.
• OpenMRS: Designed for global health and flexible for customization; widely used in resource-constrained environments and research settings.
• GNU Health: Open source health and hospital information system with public health and population health modules; suited for clinics and governments requiring full control over source code.
• VistA (OpenVista or OSEHRA forks): Veteran’s Administration–derived EHR with broad clinical and administrative functionality used in some public-sector settings.

Frequently asked questions about Eclinicalworks

What is Eclinicalworks used for?

Eclinicalworks is used for electronic health record and practice management operations including clinical documentation, scheduling, billing and patient engagement. The platform supports ambulatory, specialty and multi-site practices and is used to manage clinical encounters, claims processing and reporting for quality programs.

Does Eclinicalworks support FHIR APIs?

Yes, Eclinicalworks supports FHIR and other interoperability standards. The platform exposes FHIR endpoints for common clinical resources and also supports HL7, CCD/CCDA exchange and Direct secure messaging for interoperability with labs, HIEs and third-party applications.

How much does Eclinicalworks cost per provider per month?

Eclinicalworks starts at $299/month per provider for the entry-level cloud-hosted EHR subscription; full practice management and enterprise features are available at higher tiers or via custom pricing.

Is there a free version of Eclinicalworks?

No, there is no permanent free production version of Eclinicalworks. The vendor provides demos, evaluation sandboxes and pilot programs for prospective customers but production licensing is commercial.

Can Eclinicalworks integrate with billing clearinghouses?

Yes, Eclinicalworks integrates with common billing clearinghouses and payer interfaces. Integration options include direct interfaces, partner connectors and certified clearinghouse links to support claims submission and remittance workflows.

Does Eclinicalworks offer telehealth?

Yes, Eclinicalworks includes telehealth capabilities. The platform offers integrated video visits, scheduling and documentation flows for virtual encounters, and supports workflows for appointment check-in and tele-visit billing.

How secure is Eclinicalworks?

Eclinicalworks implements industry-standard security controls including encrypted data transport (TLS), role-based access controls, and routine security assessments. Practices should confirm specific certifications, hosting location and compliance options (e.g., HIPAA) with the vendor.

Can I migrate data from another EHR to Eclinicalworks?

Yes, data migration services are commonly performed during implementation. eClinicalWorks offers migration tools and professional services to import patient demographics, problem lists, medications, labs and historical encounter data; migration scope and cost vary by source system and data complexity.

Does Eclinicalworks provide patient portal features?

Yes, Eclinicalworks includes a patient portal for scheduling, messaging and access to portions of the medical record. The portal supports appointment requests, secure messaging, prescription refill requests and access to visit summaries as permitted by practice policy.

What training resources are available for Eclinicalworks?

Eclinicalworks provides vendor-led training and implementation services. Training options typically include on-site or virtual training sessions, role-based curricula for clinicians and staff, and ongoing support packages; enterprise customers can negotiate dedicated customer success resources.

eclinicalworks careers

eclinicalworks maintains a careers site that lists openings across product development, clinical support, professional services, sales and marketing roles. Typical positions include implementation specialists, clinical informaticists, technical support engineers and software developers. Larger offices and remote roles may be available depending on the company’s hiring cycle.

Applicants should highlight healthcare IT experience, EHR domain knowledge and regulatory familiarity (HIPAA, interoperability standards) when applying. For product and implementation positions, experience with ambulatory workflow optimization, billing rules and clinical documentation is often requested.

Check the vendor’s careers page for current openings, role descriptions and candidate requirements: eClinicalWorks careers.

eclinicalworks affiliate

eclinicalworks operates partner and reseller programs for consultants, ambulatory IT vendors and billing services. Affiliates and partners can resell software, provide implementation and training services, or build integrations through the vendor’s partner ecosystem.

Partners often receive technical resources, sales enablement materials and certification tracks to support implementation and ongoing maintenance. If you are an IT consultancy or a billing firm interested in partnership opportunities, review eClinicalWorks’ partner program details and certification requirements on their partner pages.

Where to find eclinicalworks reviews

Independent reviews and user feedback for eclinicalworks are available on industry review sites and healthcare IT analyst reports. Look for user reviews and ratings on platforms such as G2 and Capterra for hands-on user feedback about usability and support. For clinical and enterprise evaluation, consult KLAS reports and research briefs that compare ambulatory EHR vendors on implementation outcomes and customer satisfaction.

Also request vendor references during the sales process to speak directly with practices in your specialty and of similar size to validate real-world performance and support responsiveness.