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Telehealth service that connects patients in the U.S. to board-certified doctors, licensed therapists, psychiatrists, and dermatologists by phone or video for urgent care, primary care, mental health, and dermatology; suitable for individuals, employer groups, and insured members who need convenient non-emergency care.

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What is MD Live: Board-Certified Doctors on Call 24/7

MD Live: Board-Certified Doctors on Call 24/7 is a U.S.-focused telehealth service that provides on-demand and scheduled virtual visits with licensed clinicians by phone or video. The platform makes board-certified physicians, pediatricians, dermatologists, psychiatrists, and licensed therapists available for non-emergency medical and behavioral health needs any time of day, including nights, weekends, and holidays. MD Live is commonly offered as part of employer health plans and by insurers, and it is also available to individuals through certain payer arrangements and direct-pay options.

The clinical network features experienced providers (MD Live reports clinicians average over 10–15 years of clinical experience) who are specially trained in telehealth delivery and state-licensed where they practice. Typical services include urgent care visits for common acute conditions, primary care for routine and ongoing issues for adults, scheduled behavioral health (therapy and psychiatry) visits, and dermatology consultations that can often be handled virtually. MD Live emphasizes upfront pricing transparency, insurer participation, and integrations with employer and health-plan benefit programs.

MD Live also publishes resources and patient education through its public channels and mobile app to help users manage appointments, prescriptions, and basic follow-up. For enterprise partners MD Live supports benefit integration and claims workflows; see MD Live's enterprise and employer information on MD Live's official site (https://www.mdlive.com/) for partner-level details.

MD Live: Board-Certified Doctors on Call 24/7 features

What does MD Live: Board-Certified Doctors on Call 24/7 do?

MD Live provides virtual clinical encounters across several care categories: urgent care, primary care, mental health (therapy and psychiatry), and dermatology. For urgent care, clinicians diagnose and treat many common, non-emergency problems such as respiratory infections, urinary symptoms (for eligible patients), minor skin conditions, and allergies. Primary care services cover routine chronic-condition management and wellness screenings for adults when the member’s plan includes primary care through MD Live.

In mental health, MD Live connects patients with licensed therapists for talk therapy and board-certified psychiatrists for medication management and psychiatric consultation. Sessions are scheduled in advance for behavioral health, allowing continuity with a chosen provider when desired. Dermatology visits allow patients to upload photos and receive diagnoses and treatment plans; many straightforward skin, hair, and nail conditions can be managed remotely though clinicians may request in-person follow-up when needed.

Operational features and patient-facing capabilities include:

  • Mobile and web apps for appointment booking, secure video and phone visits, and medical history entry
  • Upfront display of estimated costs and insurer coverage information before a visit
  • Prescription support where clinically appropriate (MD Live clinicians may prescribe medications such as Paxlovid for COVID-19 for eligible adults, and other medications at clinician discretion; some prescriptions and services are restricted by state law)
  • Ability to choose the first available clinician or schedule with a specific provider profile for continuity of care
  • Employer and health-plan integrations for benefit administration and reporting

Clinical limitations are clearly stated: MD Live is intended for non-emergency care and cannot treat conditions that require in‑person diagnostics or procedures (e.g., certain STIs, complex dermatologic lesions needing biopsy, or life‑threatening emergencies). Geographic and state regulatory restrictions apply to some services and medications.

MD Live: Board-Certified Doctors on Call 24/7 pricing

MD Live offers these pricing plans:

  • Urgent Care: $0-89 per visit depending on insurance participation and negotiated copays
  • Primary Care: $0 (for participating insurance plans; some services may carry a charge shown up front)
  • Mental Health (Talk Therapy): $0-179 for initial therapy appointments; follow-ups often available for $140 before insurance
  • Mental Health (Psychiatry): $0-299 for an initial psychiatry visit; follow-ups often available for $159 before insurance
  • Dermatology: $0-95 per consult depending on insurance coverage and plan copays

MD Live’s model is primarily pay-per-visit rather than a fixed monthly subscription for individuals; many users access MD Live through employer benefits or health plans, which can reduce or eliminate out‑of‑pocket cost. When services are covered by an employer plan or insurer, copays and coverage terms vary by plan. MD Live displays any applicable copay or patient responsibility before the visit so users see final costs in advance.

For behavioral health pricing, the initial session tends to be higher (reflecting assessment and intake), with lower fixed rates for follow-up therapy or psychiatry medication management visits when paying directly. Prescription availability is at the clinician’s discretion and subject to medical appropriateness and state prescribing laws; some medications, procedures, or conditions are excluded from telehealth treatment.

Because MD Live pricing depends on insurance participation, employer agreements, and state regulations, actual costs can vary widely. Check MD Live's current pricing options on MD Live’s site (https://www.mdlive.com/) to confirm what is covered under a specific plan and to view any employer or group-level arrangements. Visit their official pricing page for the most current information.

How much is MD Live: Board-Certified Doctors on Call 24/7 per month

MD Live does not typically use a monthly subscription model; costs are billed per visit or covered through an employer/insurer benefit. Individuals who pay out of pocket will generally be charged per consultation (urgent care, dermatology, or mental health session). Employers or health plans that include MD Live as a benefit may absorb the cost for eligible members, creating effectively no direct monthly fee for the end user.

For organizations, MD Live may offer contractual pricing or capacity arrangements; those contracts are usually negotiated on a per‑employer or per‑plan basis and can include usage caps, per-member-per-month (PMPM) rates, or bundled telehealth services. If you represent an employer or payer, contact MD Live’s business development or partner teams for detailed monthly or PMPM pricing and integration options.

Individuals should verify whether MD Live is included in their health plan benefits to understand monthly cost impact. If not covered, treat MD Live as a fee-per-visit service with the ranges listed above.

How much is MD Live: Board-Certified Doctors on Call 24/7 per year

MD Live does not publish a standard annual subscription price because service access is commonly structured through insurance benefits or employer contracts. For individual direct-pay users, annual cost depends on frequency of use — multiply the per-visit rate by the number of visits to estimate yearly expense. For example, two urgent-care visits at $50 each and four therapy sessions at $140 each would generate a very different annual spend than a plan that covers all visits.

Employers and payers often negotiate annual agreements or include MD Live as part of a benefits package; these enterprise contracts can include annual service fees, per-member fees, or bundled pricing and typically include reporting and integration support. For enterprise-level annual costs, contact MD Live’s enterprise team for custom quotes based on employee headcount and expected utilization.

Visit MD Live’s enterprise and partner pages and MD Live's public pricing summaries to understand how annual costs are structured under different deployment models. Visit their official pricing page for the most current information.

How much is MD Live: Board-Certified Doctors on Call 24/7 in general

MD Live pricing ranges from approximately $0 to $299 per visit depending on the service, insurance coverage, and provider type. Urgent care and dermatology visits commonly fall at the lower end of the range, therapy and psychiatry initial sessions at the higher end. Insurance participation can reduce out-of-pocket to $0 for covered members.

Actual patient cost varies by employer benefit, insurer contract, state of residence, and the clinician’s specialty. MD Live’s upfront cost display and insurer-check feature are intended to remove billing surprises by showing copays or patient responsibility before a visit begins.

For enterprise buyers, general pricing approaches include per-visit, per-member-per-month, or custom annual contracts depending on scope, utilization, and integration requirements. Visit their official pricing page for the most current information.

What is MD Live: Board-Certified Doctors on Call 24/7 used for

MD Live is used to access timely, non-emergency medical and behavioral health care without an in-person office visit. Common use cases include: acute symptomatic care (e.g., flu, sinusitis, pink eye), minor skin problems addressed via teledermatology, medication refills or initial evaluations for stable chronic conditions in primary care, and scheduled therapy or psychiatric medication management.

Employers and health plans frequently include MD Live as a convenience benefit to reduce unnecessary ED and urgent-care utilization, shorten time to care for employees, and improve access to mental health services. Patients use MD Live to avoid travel time, reduce exposure risk in waiting rooms, and obtain quick clinical guidance at off-hours when traditional clinics are closed.

MD Live is not intended for emergencies or conditions requiring in-person diagnostic procedures. It is a practical option for ongoing behavioral health continuity, routine primary care for adults where permitted by the plan, and dermatology problems where photos and history allow virtual diagnosis and treatment planning.

Pros and cons of MD Live: Board-Certified Doctors on Call 24/7

Pros:

  • Rapid access to licensed clinicians by phone or video, often outside usual office hours
  • Wide clinical scope covering urgent care, primary care (for eligible members), behavioral health, and dermatology
  • Upfront pricing visibility and insurance integration that can result in $0 copays for covered visits
  • Ability to schedule continuity visits with the same clinician for primary care and behavioral health
  • Mobile app and web access for convenience and documentation

Cons:

  • Not suitable for medical or psychiatric emergencies; patients in crisis must seek in-person emergency care
  • Some conditions and prescriptions are restricted by state law or clinical appropriateness (e.g., certain STI treatments, controlled substances, or in‑person diagnostic needs)
  • Variable coverage: not all employer or insurer plans cover all MD Live services, so out-of-pocket cost can vary by plan
  • Teledermatology and case-based care may still require in‑person follow-up for definitive diagnosis or procedures

Choosing MD Live is a tradeoff like other telehealth platforms: faster access and convenience versus the limitations of remote diagnosis for certain conditions. Confirming coverage and clinician scope before a visit helps set expectations and avoid surprise costs.

MD Live: Board-Certified Doctors on Call 24/7 free trial

MD Live does not operate like a software subscription with time-limited free trials; instead, individuals can create a free account and see whether their employer or insurer includes MD Live as a covered benefit. Creating an account is typically free and allows users to browse provider profiles, check coverage eligibility, and schedule visits. If a visit is covered, copays can be $0; if not, the platform displays the expected charge prior to the visit.

Because behavioral health visits are scheduled, new users can book an initial therapy intake or psychiatry appointment and judge fit based on clinician matches and session quality rather than a formal trial period. For employers and health plans evaluating MD Live as a benefit, vendors commonly negotiate pilot or proof-of-concept arrangements with utilization limits, reporting, and performance metrics instead of consumer-style trials.

If you are considering MD Live through an employer or plan, request a demonstration of the provider portal and utilization reports to assess clinical quality, engagement, and member satisfaction metrics before full deployment.

Is MD Live: Board-Certified Doctors on Call 24/7 free

MD Live offers free account setup and may be free at the point of care for covered members under participating employer or insurance plans. Individual sessions are frequently covered with a $0 copay for eligible members; when a plan does not cover a service, pay-per-visit charges apply and are shown before the visit begins. For direct-pay users without plan coverage, the cost depends on the service category and clinician type.

Verify benefit coverage through your employer or insurer to confirm whether MD Live services are available at $0 out-of-pocket. If not covered, expect per‑visit charges within the ranges listed earlier (e.g., urgent care $0-89, dermatology $0-95, therapy initial visit $0-179). Visit their official pricing page for the most current information.

MD Live: Board-Certified Doctors on Call 24/7 API

MD Live does not market a public developer API for individual users; however, the platform provides enterprise integrations and partner-level technology connections for employers and payers. These integrations commonly include single-sign-on (SSO), claims and eligibility checks, benefit verification, secure data exchange for encounter and utilization reporting, and scheduling integration with employer or health-plan portals. Organizations evaluating MD Live should ask about available technical documentation, HL7 or FHIR support, and vendor onboarding processes.

For customers integrating MD Live into a benefits ecosystem, typical integration points include: eligibility verification, pre-visit benefit estimation, referral/care-pathway handoffs, and aggregated utilization reporting. MD Live’s enterprise team works directly with health-plan and employer IT teams to implement secure connections and workflow automation. For partner and integration details, see MD Live's enterprise or solutions pages on MD Live's site (https://www.mdlive.com/).

If you require developer-level access (for example, to integrate telehealth encounters with your EHR or care-management platform), contact MD Live’s business development or technical integration contacts to request documentation, data‑sharing agreements, and security compliance information.

10 MD Live: Board-Certified Doctors on Call 24/7 alternatives

Paid alternatives to MD Live: Board-Certified Doctors on Call 24/7

  • Teladoc — National telemedicine provider offering urgent care, behavioral health, and specialty consults with employer and insurer integrations; known for broad international and U.S. reach.
  • Amwell — Telehealth vendor focused on urgent care, behavioral health, and specialty networks with strong payer and provider partnerships and enterprise solutions.
  • Doctor On Demand — Virtual care platform emphasizing behavioral health and primary care with integrated mental health and medication management services.
  • PlushCare — Offers online primary care and urgent care with prescription services and the option to establish longitudinal care relationships with a single clinician.
  • LiveHealth Online — Offered through certain health plans, LiveHealth Online provides video visits for urgent care and behavioral health and integrates into payer ecosystems.
  • K Health — Combines AI-based symptom triage with clinician visits and is often positioned as a lower-cost telehealth alternative for primary and urgent care.
  • One Medical (virtual + in-person) — Membership-based primary care with integrated virtual visits where available; best suited for users preferring combined virtual and brick-and-mortar access.

Open source alternatives to MD Live: Board-Certified Doctors on Call 24/7

  • OpenEMR — Open-source electronic medical record system that can be extended with telemedicine modules and video integrations; requires self-hosting and developer resources to set up patient-facing telehealth workflows.
  • OpenMRS — Open-source medical record platform used primarily in global health settings; can be paired with open-source video tools and custom integrations to enable telehealth workflows.
  • Jitsi — Open-source video conferencing software that can be embedded into custom telehealth portals to provide secure video visits; requires integration with clinical workflows and authentication.
  • GNU Health — Open-source health and hospital information system that can serve as a backend for telehealth projects in resource-constrained environments when combined with video and scheduling components.

Open source solutions require substantial implementation, compliance, and hosting work to meet HIPAA and clinical-security requirements; they are best for organizations with development resources that need full control over data and workflows.

Frequently asked questions about MD Live: Board-Certified Doctors on Call 24/7

What is MD Live used for?

MD Live is used for non-emergency virtual health care across urgent care, primary care (for eligible adults), mental health, and dermatology. Patients use it to get diagnoses, treatment plans, medication prescriptions where appropriate, and scheduled therapy or psychiatry visits without visiting a clinic. It is commonly offered as part of employer or insurer benefits to improve access and reduce unnecessary in‑person visits.

How does MD Live work?

MD Live connects users to board-certified clinicians by phone or secure video through a web or mobile app. Users create a free account, request an on-demand visit or schedule an appointment, complete a medical history, and then complete the visit at the appointed time; any applicable copay or out-of-pocket cost is shown before the appointment begins.

Does MD Live accept insurance?

Yes, MD Live accepts many major insurances but not all plans cover every MD Live service. Coverage and copays vary by insurer and plan; when MD Live is included in an employer or health-plan benefit, copays can be as low as $0 for covered members. Always confirm eligibility and expected out-of-pocket costs before scheduling a visit.

Can I choose the same doctor or therapist on MD Live?

Yes, MD Live allows patients to schedule visits with specific providers and maintain continuity of care. For primary care and behavioral health services, you can usually book recurring appointments with the same clinician so they can follow your ongoing care needs; urgent care visits typically route to the first available qualified clinician unless you schedule in advance.

Is MD Live appropriate for emergencies?

No. MD Live is not appropriate for medical or mental health emergencies. If you or someone else is experiencing a life‑threatening emergency or severe psychiatric crisis, call 911 or go to the nearest emergency department immediately; MD Live is intended for non-emergency conditions that can be managed by telehealth.

When can I start using MD Live?

You can start using MD Live immediately after creating a free account. Once registered and your profile is complete, you can check plan coverage, see provider availability, and request either an on-demand visit or schedule a future appointment. Payment information is only collected at the time of a paid visit.

Where can I find MD Live reviews?

MD Live reviews are available on major review platforms and on employer benefit feedback channels. Look for user feedback on sites such as Trustpilot, G2, and app stores, and consult professional evaluations and payer case studies on MD Live’s site and industry reports to understand clinical and operational performance.

How secure is MD Live?

MD Live follows industry security and privacy practices appropriate for telehealth, including encrypted communication and HIPAA‑compliant workflows for protected health information. Enterprise customers can request documentation about SOC, encryption, and compliance; check MD Live’s security and compliance resources or contact their enterprise team for specific certifications and data‑handling policies.

Does MD Live provide prescriptions?

Yes, MD Live clinicians can prescribe medications when clinically appropriate and permitted by state and federal rules. Some medications (including certain controlled substances) and some COVID‑19 treatments are restricted or limited by state law and clinical guidelines; MD Live clinicians will prescribe based on medical necessity and regulatory constraints.

How much does MD Live cost per visit?

MD Live visit costs vary by service and insurance participation, typically ranging from $0 to $299 per visit. Urgent care and dermatology are commonly at the lower end of the range, behavioral health initial visits at the higher end; insurance coverage can reduce out-of-pocket expense to $0 for covered members. Visit MD Live’s official pricing information (https://www.mdlive.com/) to confirm current rates and plan-specific coverage.

MD Live: Board-Certified Doctors on Call 24/7 careers

MD Live maintains clinical, technical, and administrative roles typical of a telehealth company, including licensed clinicians, software engineers, product managers, customer support, and sales or employer partnership staff. Careers pages on the company site list open positions and describe benefits and remote-work opportunities. Job seekers interested in telehealth should review role requirements carefully for state licensure (for clinicians) and remote work policies.

MD Live: Board-Certified Doctors on Call 24/7 affiliate

MD Live partners with employers, health plans, and sometimes referral programs to expand patient access. If you are interested in affiliate or partner programs, MD Live’s business development or partnership contacts can provide information about referral models, co-branded offerings, and benefit integration. See MD Live's enterprise or partner information on MD Live's site (https://www.mdlive.com/) to request partnership details.

Where to find MD Live: Board-Certified Doctors on Call 24/7 reviews

User reviews and professional evaluations can be found on consumer review sites, app stores, employer benefits case studies, and industry research reports. For direct testimonials and case studies from employers and payers, consult MD Live’s web resources and press materials; for independent user feedback, check major review platforms and app store ratings to assess patient experience, wait times, and clinical satisfaction.

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