Reservio

What is Reservio

Reservio is an online appointment scheduling and booking platform aimed at small and medium-sized service businesses. It centralizes bookings, client records, staff schedules, and payments in a single web and mobile interface so businesses can reduce manual scheduling, lower no-shows, and manage bookings outside normal business hours. The platform positions itself for industries such as hair and beauty, fitness and wellness, medical and therapy practices, education and tutoring, and small retail services.

The product is delivered as a cloud-based SaaS with a permanent Free Plan option and tiered paid plans for added features and scale. Reservio supports native mobile apps for Android and iOS as well as a desktop web app, enabling businesses and staff to manage appointments on the go. The vendor publishes adoption figures such as millions of bookings per year and hundreds of thousands of businesses served; see their platform references for up-to-date usage statistics on their site.

Operationally, Reservio combines three practical capabilities in one system: a business-facing appointment scheduling engine, a client-facing online booking site, and point-of-sale and payments features to collect revenue at booking or at checkout. Administrators can set service durations, buffers, staff assignments, and recurring classes or events, while customers can self-serve bookings via a public booking page or embedded widgets.

Reservio features

Reservio groups features around scheduling, client management, payments, team coordination, and communications. The core feature set is designed to satisfy the common operational needs of appointment-based businesses while remaining usable for non-technical staff.

What does Reservio do?

Reservio lets businesses publish available times for services, accept 24/7 online bookings, and manage those bookings from a single calendar. Businesses define service types, durations, prices, and staff assignments; clients view real-time availability and confirm appointments without phone calls. The booking experience includes a shareable booking page, embeddable widgets, and QR-code driven links for in-store or social media discovery.

The platform includes client management tools to store contact details, service history, notes, and booking preferences. These records are searchable and available at the time of booking or point-of-sale to assist check-in, follow-up, and retention activities.

For payments and POS, Reservio integrates payment processors so businesses can accept deposits or full payments when clients book online, plus handle in-person payments and issue receipts. Sales and inventory tracking features are included to help reconcile income generated from bookings and add-on product sales.

Automated notifications are a key operational feature: SMS and email reminders reduce no-shows, confirmation messages verify bookings, and follow-up messages can be used for feedback collection or rebooking invitations. Businesses can customize message templates and schedule the timing of reminders.

Team management features let administrators set individual staff schedules, assign services to specific employees, and control access levels so staff can view and manage only their appointments. Reporting and basic analytics give visibility into bookings per period, staff utilization, and revenue trends.

Integrations and platform extensibility include calendar sync with common calendars, direct integrations with payment gateways, and automation connectors (for example, Zapier-style workflows or webhooks). Reservio also provides a business mobile app so staff can manage bookings away from the desktop.

Reservio pricing

Reservio offers these pricing plans:

• Free Plan: Basic scheduling and online booking features available with core limitations suitable for single-location or single-user setups.
• Starter: Adds expanded booking capacity, more reminder credits, and additional staff seats for growing teams.
• Professional: Includes advanced scheduling, marketing features, reporting, and enhanced payment or POS capabilities for multi-staff businesses.
• Enterprise: Custom feature set and service-level options for larger organizations, usually with negotiated pricing and onboarding support.

Reservio provides a permanent Free Plan tier as an entry point and offers monthly and annual billing on paid tiers with the usual annual discount applied for longer commitments. Exact monthly and yearly prices vary by region and selected feature bundles; businesses should compare plans by feature and transaction limits rather than only by headline price. Check Reservio’s official pricing page for plan details, regional prices, and current promotions.

Many small businesses start on the Free Plan to verify workflows and then upgrade to a paid tier when they need more staff seats, SMS credits, or payment/pos features. For larger accounts, the Enterprise tier provides customization, migration support, and service-level agreements. Visit their current pricing options for team discounts and enterprise quotations.

Visit their official pricing page for the most current information.

How much is Reservio per month

Reservio offers competitive pricing plans tailored to different business needs, from individual practitioners to multi-staff salons and studios. Monthly rates depend on the selected tier and the number of active staff or locations; Reservio supports monthly billing but typically discounts annual commitments. For exact monthly figures for your country and needs, consult their official pricing page.

How much is Reservio per year

Reservio offers yearly billing options that often reduce the effective monthly cost compared with month-to-month billing. Annual subscriptions are suitable for businesses certain of their long-term needs and looking to reduce subscription overhead. For current yearly rates and savings percentages for annual billing, see their official pricing page.

How much is Reservio in general

Reservio pricing ranges from a free tier to paid plans designed for larger teams and enterprises. The platform supports single-practitioner use on the Free Plan and scales to multi-staff setups on paid tiers. Costs depend on staff seats, SMS and email credits, payment transaction fees from integrated gateways, and optional add-ons such as advanced reporting or custom branding. Visit their official pricing page to compare plans and currency-specific rates.

What is Reservio used for

Reservio is used to manage appointments, classes, and reservations for small and medium-sized service businesses. Daily operational uses include scheduling client visits, running group classes, processing payments at booking or in-person, and managing staff availability. It centralizes front-desk tasks so small teams can reduce time spent on manual confirmations and phone bookings.

Common vertical uses:

• Hair and beauty salons use Reservio to publish available stylists, accept deposits, and remind clients automatically.
• Fitness studios and yoga teachers run class schedules, limit attendee counts, and collect payments for single sessions or series passes.
• Medical and therapy clinics use client records and appointment reminders to reduce no-shows and maintain treatment histories.
• Tutors and educators book recurring lessons and handle cancellations and rescheduling.

Operational benefits for these users include 24/7 booking availability, fewer phone interruptions, simplified payment collection, and automated client communications. Reservio’s client database and history also support personalized service and follow-up marketing.

Pros and cons of Reservio

Pros:

• Centralized booking and calendar management that reduces manual scheduling work and phone traffic.
• Built-in client records and automated reminders that lower no-shows and improve retention.
• Mobile apps and web access allow staff to manage appointments remotely.
• Integrated payments and POS features let businesses accept online deposits and in-person transactions and track revenue from bookings.

Cons:

• Feature depth and advanced reporting can differ by plan; scaling businesses often need paid tiers for full functionality.
• SMS reminder credits and payment gateway fees can add operational costs for high-volume users.
• Complex multi-location or enterprise requirements may require custom configuration or the Enterprise tier and vendor support.
• Businesses with highly specialized workflows may need additional integrations or custom development to match legacy processes.

Operational considerations: carefully evaluate SMS volume, staff seat counts, and payment gateway fees when comparing total costs. Test the Free Plan to validate core workflows before committing to a paid tier.

Reservio free trial

Reservio provides a Free Plan that can be used indefinitely to evaluate core scheduling, the public booking page, and basic client management. This allows businesses to operate with essential online booking at no cost and determine if Reservio matches their workflow before purchasing additional features. The Free Plan is particularly useful for sole practitioners and very small businesses.

Paid plans commonly include a short trial or a money-back window in some regions; however, exact trial durations and conditions change over time and by market. For the most accurate trial terms and any promotional trial offers, view Reservio’s official pricing page or contact their support.

When evaluating the product during a trial or on the Free Plan, focus on these items: calendar synchronization with existing staff calendars, the booking page’s UI for customers, the cost and behavior of SMS reminders, and payment processor setup and fees. Confirm that refund, cancellation and deposit rules meet your business policies before scaling.

Is Reservio free

Yes, Reservio offers a permanent Free Plan. The Free Plan includes basic scheduling, a public booking page, and core appointment management features sufficient for many sole practitioners and small businesses. Paid tiers expand capacity, add marketing and reporting features, increase reminder quotas, and provide more staff seats and POS functionality.

Businesses that rely heavily on SMS reminders, need advanced reporting, or want branded booking websites typically move from the Free Plan to a paid plan. Review plan limits and feature lists on their official pricing page when deciding whether the Free Plan will meet your operational needs.

Reservio API

Reservio supports integrations through documented APIs, webhooks, and pre-built connectors for common services. The API enables programmatic creation and management of services, bookings, clients, and webhooks that notify external systems about booking events. This is useful for integrating Reservio with CRMs, marketing automation tools, and custom internal dashboards.

Common integration endpoints and use cases include calendar synchronization with Google Calendar or Outlook, payment gateway integration with processors like Stripe or PayPal, and automation flows using Zapier, Make, or native webhooks. For developer documentation, endpoints, rate limits and authentication methods, consult Reservio’s developer resources or integration pages.

If your business requires a custom integration, the typical approach is to use the API to replicate bookings in your internal systems, push revenue events to accounting software, or trigger marketing automations after completed appointments. Check Reservio’s integration resources for specifics about supported connectors and API access.

10 Reservio alternatives

Paid alternatives to Reservio

• Acuity Scheduling — Cloud scheduling with detailed client intake forms, calendar sync, and strong payment integrations; popular with consultants and coaches.
• Calendly — Simple time-slot scheduling with strong calendar integrations and team routing; suited to appointment-setting for sales and professional services.
• Square Appointments — Combines scheduling with Square’s POS and payments, making it a good option for retail and salon businesses that need tight payment integration.
• Booksy — Focused on beauty and wellness businesses with marketplace features, client marketing, and mobile-first booking.
• Setmore — Affordable scheduling with a free tier and add-ons for payments and staff access; targets small teams and freelancers.
• Fresha — Appointment software built for salons and spas with zero subscription fee options and integrated payments for certain markets.
• Vagaro — Appointment, POS, and customer management platform designed for salons, spas, and fitness studios with marketing features.

Open source alternatives to Reservio

• Cal.com — Open-source scheduling platform (self-hosted or cloud) with extensible integrations and a modern booking interface suitable for developers.
• Easy!Appointments — Lightweight, self-hosted appointment scheduler with customizable services and staff management; suitable for small operations wanting full control.
• Booked (formerly phpScheduleIt) — Mature open-source reservation and scheduling system for rooms, appointments, and equipment that can be adapted for client bookings.
• Nextcloud Bookings — Part of Nextcloud’s suite for organizations that run their own collaboration stack and want booking integrated with file and calendar services.

Frequently asked questions about Reservio

What is Reservio used for?

Reservio is used for online appointment scheduling and booking management. It helps small businesses publish availability, accept 24/7 bookings, manage staff calendars, store client records, and reduce no-shows using automated reminders. Typical users include salons, clinics, tutors, and fitness studios that need a single system for bookings and basic payments.

How does Reservio handle payments?

Reservio supports integrated payment processing through common gateways. Businesses can accept deposits or full payments when clients book online and reconcile in-person sales through the platform’s POS features. Payment processing options and transaction fees depend on the chosen gateway and region; consult their integration resources for supported processors.

Does Reservio integrate with Google Calendar?

Yes, Reservio supports calendar synchronization with external calendars. You can sync bookings to Google Calendar (and other common calendar services) so staff see appointments in their preferred calendar apps. Verify synchronization behavior and one-way vs two-way support in the integration documentation.

Can Reservio reduce no-shows?

Yes, Reservio reduces no-shows using automated SMS and email reminders. Administrators can customize message content and scheduling windows to remind clients before appointments and send confirmations at booking time. Reminder volume and SMS costs depend on plan limits and regional SMS pricing.

Is Reservio suitable for multi-staff businesses?

Yes, Reservio includes team management features for multiple staff members. You can set individual working hours, assign services to staff, and allow staff-level access to their own calendars. For larger teams or multiple locations, consider the paid tiers that expand staff seats and reporting.

Why would I choose Reservio over a marketplace booking app?

Reservio focuses on giving businesses control of their scheduling and client data. Unlike marketplace-driven booking apps that emphasize customer discovery, Reservio provides a private booking page, embeddable widgets, and data ownership for the business. This is valuable for businesses that prioritize direct relationships over marketplace leads.

When should I upgrade from the Free Plan?

Upgrade from the Free Plan when you need more staff seats, marketing features, or higher reminder volumes. Common triggers include increased booking volume, the requirement for advanced reporting, or the need to accept payments and POS transactions on a larger scale. Review feature limits and upgrade thresholds on their pricing page.

Where does Reservio store client data?

Reservio stores client and booking data on its cloud platform under its standard data storage policies. Data residency and compliance options vary by plan and region; businesses with strict data residency requirements should review Reservio’s privacy and security documentation or consult support for enterprise options.

Does Reservio offer an API for developers?

Yes, Reservio provides API access and webhook support for integrations. The API enables programmatic booking management, client data access, and event notifications to external systems. Developers should consult Reservio’s developer documentation and integration pages for authentication, available endpoints, and rate limits.

How do I get support for Reservio?

Reservio provides support through in-app help, an AI chatbot, and customer care channels. Response times and available support hours depend on the chosen plan; enterprise customers commonly receive priority support and onboarding assistance. For support options and contact paths, see their help and resources section.

Reservio careers

Reservio hires across product, engineering, customer success, and commercial roles to support its SaaS operations and international expansion. Job listings and hiring practices vary over time; candidates typically apply via the company careers page or professional networks. Roles often emphasize product design for small business workflows, integrations, and user experience for mobile and web platforms.

Regional offices and remote hiring policies are subject to change; check Reservio’s corporate site or LinkedIn profile for the latest openings and recruitment information. Interview processes commonly include a combination of technical screening, product exercises, and cultural fit interviews for customer-facing roles.

Reservio affiliate

Reservio offers partner and affiliate options in some markets to extend distribution through resellers, consultants, and agencies that support small businesses. Affiliate or partner programs usually provide referral links, partner dashboards, or revenue-sharing models for customers who sign up through those channels. Program terms, commission rates, and eligibility vary by region and business model.

If you are interested in partnering, review Reservio’s partnership pages or contact their business development team through the corporate site to request details about affiliate terms and onboarding requirements.

Where to find Reservio reviews

You can find user reviews and comparative feedback for Reservio on major software review platforms such as G2 and Capterra, and on industry-specific blogs and forums for salon and fitness software. Reviews commonly discuss ease of use, mobile app performance, reminder reliability, and customer support responsiveness.

For balanced insight, read multiple sources and look at recent reviews that match your industry and country. Also consider direct references or case studies on Reservio’s site for use-case specifics, then verify by reading third-party reviews for independent user experiences.