Ticketpro

What is ticketpro

Ticketpro is a ticketing and event-management platform focused on ticket distribution, box office operations, and attendee management for live events. It serves event promoters, performing arts venues, conference organizers, festivals, and sports events by providing digital and physical ticket sales, reserved seating and general admission support, and tools for on-site entry control. The platform handles online storefronts, promotional codes, multiple ticket types, and customer support workflows needed to run public and private events.

Ticketpro is designed to support the full event lifecycle: ticket creation and sales, customer communications, access control at the door, and post-event reporting. It supports single events, multi-day festivals, and recurring series with capabilities for seat maps, assigned seating, and standing-room setups. Event teams can use Ticketpro to centralize ticket inventory, manage fees and pricing rules, and run targeted promotions.

The product is positioned for North American and international event markets where organizers need a combination of sales channels (web, mobile, box office) and reliability for high-volume ticketing windows. Its architecture supports integration with marketing and CRM systems, making it usable as the transactional backbone for larger event ecosystems.

Ticketpro features

Ticketpro features cover online storefronts, box office management, scanning and access control, reporting, and third-party integrations. The platform includes tools for ticket types and pricing rules, reserved seating maps, promotional codes and discounts, fee management, and order-level controls. For box office and on-site operations, Ticketpro provides point-of-sale terminals, handheld scanners, and printable tickets with QR/barcode options.

Key operational features include real-time inventory management across sales channels, waitlist handling, multi-tier access passes, and barcode-based admission control. The reporting suite offers sales dashboards, attendee lists, revenue breakdowns by fee and tax, and exports for accounting. Administrators can set user roles and permissions for staff working on sales, reporting, and customer service tasks.

Marketing and customer engagement features include email confirmations and reminders, abandoned-cart recovery workflows, promo code segmentation, and support for affiliate or promoter codes. The platform also supports custom event pages and embeddable widgets so organizers can sell directly from their websites while maintaining branding.

Ticketpro provides operational support for large events with load-balanced ticketing windows, reserved seating charts with interactive selection, and features to manage held inventory for sponsors or guest lists. For recurring or tour events, the platform can sync schedules, pricing tiers, and reporting across multiple dates and venues.

What does ticketpro do?

Ticketpro centralizes ticket creation, distribution, and attendee access control. Organizers can define ticket products (general admission, reserved seats, VIP upgrades, add-ons), price them with fees and taxes, and publish an event page to sell tickets online. The system tracks orders in real time and synchronizes availability across web sales, mobile sales, and in-person box office activity.

It manages on-site entry with barcode/QR-based scanning and supports handheld devices or fixed gates, enabling fast check-in and real-time attendance data. The platform also provides customer-facing services such as order look-up, refunds or exchanges subject to event policy, and branding of purchase confirmations and ticket PDFs.

For post-event use, Ticketpro provides sales and attendance reports, financial reconciliation tools, and attendee lists that can be exported to CRM or email marketing systems. That makes it practical for follow-up campaigns, sponsor reporting, and fiscal reconciliation.

Ticketpro pricing

Ticketpro offers these pricing plans:

• Free Plan: $0/month for basic event pages with per-ticket service fees applied (limited customization and features)
• Starter: $49/month billed monthly or $39/month billed annually ($468/year) with access to basic box office tools, email confirmations, and standard reporting
• Professional: $99/month billed monthly or $79/month billed annually ($948/year) including reserved seating, advanced reporting, promotional tools, and multiple sales channels
• Enterprise: $199/month+ or custom enterprise contracts for high-volume ticketing, dedicated account management, SLA-backed uptime, and custom integrations

Pricing is commonly a combination of subscription fees and per-ticket or percentage service fees. Event-specific fees (payment processing, fulfilment, printing, and courier) are often charged separately. Check Ticketpro's current pricing for the latest rates and enterprise options.

How much is ticketpro per month

Ticketpro starts at $49/month when billed monthly for the Starter subscription level. This entry tier covers single-venue events and basic box office functionality while larger or more feature-rich event programs normally move to the Professional or Enterprise plans.

Monthly subscription fees typically scale with the number of concurrent events, access to reserved seating tools, and the need for advanced reporting or multi-venue management. Per-ticket service or payment processing fees are charged on top of the subscription in many arrangements.

How much is ticketpro per year

Ticketpro costs $468/year for the Starter plan when billed annually at the equivalent of $39/month. The Professional plan billed annually is $948/year at the $79/month rate, while Enterprise customers receive custom quotes often starting around $199/month or higher depending on scale and SLA requirements.

Annual billing usually reduces the monthly-equivalent subscription cost and can include perks such as reduced per-ticket fees or dedicated onboarding time. Always confirm annual discounts and billing terms directly with sales.

How much is ticketpro in general

Ticketpro pricing ranges from $0 (free) to $199+/month. Free or pay-as-you-go setups are common for very small events or organizations that prefer to pay per-ticket fees only. Mid-market promoters typically operate on $49–$99/month subscriptions with additional per-ticket service charges.

High-volume clients, multi-venue operators, and festival organizers commonly negotiate Enterprise contracts that bundle lower per-ticket fees, higher throughput SLAs, and dedicated technical support. Costs can vary significantly based on payment-processing choices, printing/fulfilment needs, and add-on services like marketing or hardware rental.

What is ticketpro used for

Ticketpro is used to sell tickets online and at the box office, manage customer orders, control event access, and report on event performance. Promoters use it to create ticket products, configure pricing and fees, and publish event pages that handle payments and order confirmations. Venues use its box office tools and reserved seating management to assign seats and manage door lists.

Event teams use Ticketpro for on-site entry and access control through scanning hardware and mobile apps, allowing rapid admission and reduced fraud. Marketing teams use its reporting and export capabilities to segment customers, issue promo codes, and run re-engagement campaigns after events.

Larger organizations and festivals use Ticketpro for inventory management across multiple dates and stages, sponsorship seat holds, and guest list management. Finance teams use the platform to reconcile sales, taxes, and fees and to prepare reporting for stakeholders and partners.

Pros and cons of ticketpro

Pros:

• Comprehensive ticketing lifecycle tools including online sales, box office, and access control. Ticketpro supports reserved seating, GA, and multi-tier tickets in one system.
• Strong operational features for on-site scanning and real-time inventory control that reduce oversells and speed entry.
• Reporting and export capabilities allow finance and marketing teams to reconcile revenue and run post-event campaigns.
• Integration capabilities (APIs and third-party connectors) permit embedding ticket sales in a promoter’s website and syncing data with CRM or accounting systems.

Cons:

• Pricing typically includes both subscription and per-ticket fees; cumulative costs can be higher for very large events unless an Enterprise contract is negotiated.
• Feature parity across plans means some advanced tools (e.g., complex reserved seating management or dedicated hardware) may require Professional or Enterprise tiers.
• Onboarding and custom integration for complex events may require professional services or additional setup time.
• Some organizers prefer fully open-source or self-hosted solutions for complete control over branding and data; Ticketpro is a hosted platform.

Ticketpro free trial

Ticketpro commonly offers trial or demo access for organizers evaluating the platform. Trial accounts allow event teams to create event pages, configure tickets, test the checkout flow, and review reporting interfaces without committing to subscription fees. Demo environments are useful for testing reserved seating maps and box-office workflows prior to a live sale.

For event teams evaluating real-time performance (e.g., for large onsale windows), Ticketpro offers staged load testing and sales-window support with Sales Engineers for clients moving to Professional or Enterprise tiers. Trial periods vary by market and are often supplemented with onboarding calls.

To get a trial or demo, organizers should contact the Ticketpro sales team or request a walkthrough; the company typically provides product tours tailored to venue, promoter, or festival requirements. Check the Ticketpro contact and demo request options to arrange guided access and a test environment.

Is ticketpro free

Yes, Ticketpro offers a Free Plan for basic event listings in which subscription charges are waived and the platform is monetized through per-ticket service fees. The Free Plan is suitable for infrequent events or small community shows where the organizer prefers to avoid fixed monthly costs.

Free accounts are usually limited in customization, reserved seating capabilities, and advanced reporting. Larger or recurring events typically move to paid Starter or Professional plans to access priority support and advanced features.

Ticketpro API

Ticketpro exposes APIs and developer endpoints to enable integration with CRM systems, marketing automation, accounting packages, and bespoke websites. The API supports programmatic creation and management of events, ticket products, orders, and attendee lists, enabling partners to automate workflows and reconcile sales in external systems.

Common API use cases include embedding ticket widgets on a venue or promoter site, exporting orders to a CRM for post-event marketing, implementing single sign-on for box-office staff, and syncing sales data into financial systems. The API supports event queries, order lookups, ticket validation calls, and webhooks for real-time event notifications (order created, order refunded, ticket scanned).

Developers can access documentation and example code to implement checkout widgets, mobile scanning integrations, and reporting exports. For high-volume integrations, Ticketpro provides dedicated developer support, sandbox environments, and SLA-backed endpoints to ensure reliability during large onsale events. View the Ticketpro developer documentation for API reference and webhook details.

10 Ticketpro alternatives

• Eventbrite — A broadly used self-service ticketing platform with global reach, strong event discovery, and an easy-to-use interface for small to mid-sized events.
• See Tickets — A ticketing and event-solutions provider that supports festivals, venues, and large tours with on-the-ground box office and scanning services.
• Ticketmaster — Large-scale ticketing platform for arena and stadium events with deep distribution channels and primary-secondary ticketing options.
• Brown Paper Tickets — Cost-conscious ticketing service focused on community and small arts events with lower per-ticket service fees.
• Universe — Modern ticketing platform with embeddable widgets, robust integrations, and a developer-focused API.
• Festicket — Focused on festival packages and travel+ticket bundling for multi-day events and international attendees.
• Patron Technology — Enterprise-level solutions for venues and performing arts organizations with CRM and box-office sophistication.
• Etix — Ticketing system used by venues and theater operators with a full suite of box office and access control features.
• T4 (TicketFactory) — Regional ticketing provider offering local service, hardware rental, and event marketing support.
• Skiddle — UK-focused events platform with discovery and distribution tools for club and festival scenes.

Paid alternatives to Ticketpro

• Eventbrite — Widely used with easy setup and discovery features; pricing is transaction-based with optional subscription tiers for higher volumes.
• Ticketmaster — Enterprise-grade distribution and marketing reach for arena and stadium events, typically with higher fees but broad audience access.
• See Tickets — Strong festival and touring support with operational services and in-market staffing for multi-site events.
• Patron Technology — Deployed with deeper CRM capabilities, patron management, and subscription models for arts organizations.
• Universe — Offers paid tiers with advanced customizations, embeddable widgets, and developer APIs for brands needing tight web integration.

Open source alternatives to Ticketpro

• OpenTix — Open-source event ticketing projects that organizations can self-host to avoid per-ticket fees and maintain full data control.
• Attendize — Self-hosted PHP-based ticketing system that provides ticket sales, event management, and basic reporting without recurring subscription fees.
• Pretix (Open Source edition) — Feature-rich open-source ticketing with plugin architecture for customization, ideal for tech-savvy teams who want control over workflows.
• TicketTailor (self-hosted-esque workflows) — While primarily SaaS, some organizers mimic self-hosted behavior with direct embeds and low-fee transactional models (included here for operational alternative).

Frequently asked questions about Ticketpro

What is Ticketpro used for?

Ticketpro is used for ticket sales, box office operations, and on-site access control. Organizers use it to create events, sell tickets online and at the door, and manage attendee admission with barcode/QR scanning. It supports reserved seating, multiple ticket types, and reporting for revenue reconciliation.

Does Ticketpro integrate with CRM systems?

Yes, Ticketpro provides integrations and API endpoints for CRM synchronization. You can export attendee lists, hook order webhooks to a CRM, and automate post-event follow-ups or audience segmentation. Many organizers integrate with common marketing platforms to power email campaigns and audience analytics.

How much does Ticketpro cost per user?

Ticketpro starts at $49/month for the Starter subscription when billed monthly, with Professional and Enterprise tiers available for larger requirements. In addition to subscription fees, per-ticket service and payment-processing fees are commonly applied.

Is there a free version of Ticketpro?

Yes, Ticketpro offers a Free Plan that removes the subscription fee and charges through per-ticket service fees instead. This option is suitable for small or infrequent events that prefer pay-as-you-go billing.

Can Ticketpro handle reserved seating and seat maps?

Yes, Ticketpro supports reserved seating and interactive seat maps. The platform allows venue-specific seating configurations, interactive seat selection in the checkout flow, and holds for sponsors or guests. Reserved seating capabilities are typically included in Professional and Enterprise plans.

Does Ticketpro provide mobile scanning for door control?

Yes, Ticketpro includes mobile and handheld scanning solutions for on-site admission. Scanning options validate barcodes/QR codes in real time, update attendance numbers, and can be configured for multiple entry points or gate setups.

How secure is Ticketpro for handling payments?

Ticketpro uses standard payment security practices and PCI-compliant payment processors. The platform relies on established payment gateways to handle card data and implements TLS encryption for data in transit; enterprise customers can negotiate additional security requirements and audit support.

Can I embed Ticketpro ticket widgets on my website?

Yes, Ticketpro supplies embeddable widgets and checkout options for direct site sales. Widgets allow event pages to retain branding while processing orders through Ticketpro’s backend, and the API supports deeper embedding and custom checkout flows.

Does Ticketpro offer reporting and exports for accounting?

Yes, Ticketpro provides sales dashboards, transaction reports, and exportable attendee lists. Reports include revenue by fee and tax, order-level details, and attendance reports suitable for reconciliation with accounting software or for sponsor reporting.

What support options are available with Ticketpro?

Ticketpro offers tiered support depending on plan level. Starter customers typically receive email-based support and documentation, Professional customers get expedited support and onboarding resources, and Enterprise customers receive dedicated account management and technical assistance for integrations and large onsale events.

Ticketpro careers

Ticketpro hires for roles across product development, sales, event operations, customer support, and technical services. Career opportunities commonly include product managers focused on ticketing features, software engineers building integrations and APIs, and operations staff supporting large event launches. Roles vary by region and may include both remote and on-site responsibilities.

The company typically looks for candidates with experience in event technology, payments, or venue operations. For technical roles, experience with web services, payment gateway integrations, and scalable systems design is often requested. Customer-facing roles prioritize experience in box office operations, logistics, or live-event production.

Hiring cycles include screening interviews, technical assessments for engineering roles, and case-study or scenario-based discussions for operational positions. Interested applicants should review Ticketpro’s careers page or company LinkedIn profile for open roles and the specific hiring requirements.

Ticketpro affiliate

Ticketpro offers affiliate and promoter-code programs that let third parties sell tickets with tracked referral codes or promoter dashboards. Affiliates typically receive a commission or discounted fee structure for tickets sold through their referral links. Promoter accounts allow partners to manage multiple events, monitor sales performance, and request payouts on an agreed schedule.

Affiliates and partners must follow Ticketpro’s affiliate terms and any local regulatory requirements for ticket resale. The platform supports promo codes, unique promoter links, and affiliate reporting so partners can reconcile earnings and performance. For details on joining an affiliate program, organizers should consult Ticketpro’s partner or promoter documentation.

Where to find Ticketpro reviews

Public reviews of Ticketpro are available on event-technology review sites, venue operator forums, and industry publications covering ticketing providers. Look for user feedback on aspects such as ease of use, reliability during high-traffic onsales, customer service responsiveness, and the clarity of pricing and fees. Reviewer insights often include notes on box office hardware reliability and API stability.

For the most current user sentiment, check industry review platforms and social channels where event professionals discuss vendor experiences, and compare reviews across multiple sources to understand strengths and weaknesses in real-world deployments. You can also request references from Ticketpro’s sales team to hear directly from comparable event organizers who use the platform.