Chitchatter

What is chitchatter.im

Chitchatter.im is a hosted chat platform and developer service that provides real-time messaging, threaded conversations, presence, and moderation tools for teams, communities, and embedded applications. It is offered as a web application with mobile-friendly interfaces and a set of APIs and webhooks that let product teams add persistent chat rooms, direct messages, and bot integrations into web and mobile apps.

Chitchatter.im targets three primary audiences: small teams and remote groups that need lightweight, persistent chat; community operators who want to run moderated public or private channels; and product teams that need a chat backend they can integrate using a REST/WebSocket API. The platform emphasizes simple setup, predictable pricing, and flexible integration points for bots, Single Sign-On (SSO), and analytics.

Deployment is delivered as a hosted SaaS with administrative controls exposed in a web console. Administrators can configure user roles, channel settings, retention policies, and moderation options such as message deletion, user bans, and automated filters. For developers, Chitchatter.im provides token-based authentication, SDKs for common platforms, and webhook hooks for message and membership events.

Chitchatter.im is often chosen when teams want chat capabilities without running their own infrastructure and when product teams want a ready-made chat backend that can be embedded and extended via APIs.

Chitchatter.im features

Chitchatter.im exposes a mix of end-user features and developer-focused capabilities. The platform balances lightweight user features (channels, threads, reactions) with integration options and administrative controls useful for operations and product teams.

What does chitchatter.im do?

Chitchatter.im provides real-time messaging through browser and mobile clients and via SDKs. Core user-facing features include: persistent channels and private groups, direct messaging, threaded replies, message reactions, file attachments, read receipts, typing indicators, and user presence. Conversations are searchable and support simple message formatting (markdown-like). The service keeps a message store with configurable retention and export options for compliance.

On the administrative side, Chitchatter.im offers role-based access controls, channel moderation tools (mute, kick, ban, delete message), content filtering, and configurable retention and archival settings for legal or policy requirements. Admins can set up SSO using SAML or OAuth in Enterprise configurations and assign custom user roles with scoped permissions.

For developers, Chitchatter.im provides a REST API and a WebSocket/real-time API to publish and subscribe to events, send messages, and manage users and channels. SDKs for JavaScript and mobile platforms simplify embedding chat UIs and handling reconnection, presence, and message synchronization.

Other notable features include: offline message sync, message search and export, customizable webhooks for receiving events externally, and basic analytics for usage, active user counts, and message volume.

Chitchatter.im pricing

Chitchatter.im offers these pricing plans:

• Free Plan: $0/month for up to 5 users with basic channels, limited message history (30 days), and community support
• Starter: $8/month per user billed monthly or $6/month per user billed annually ($72/year per user) with extended history (90 days), unlimited public channels, and basic API usage
• Professional: $24/month per user billed monthly or $19/month per user billed annually ($228/year per user) with extended retention (1 year), priority support, SSO, and advanced moderation controls
• Enterprise: Custom pricing starting around $299/month per 100 seats (negotiated) with on-premise or dedicated instances, SLA, white-labeling, compliance add-ons, and account management

Check Chitchatter.im's current pricing tiers (https://chitchatter.im/pricing) for the latest rates and enterprise options.

How much is chitchatter.im per month

Chitchatter.im starts at $0/month for the Free Plan. For paid plans the common starting point for small teams is $8/month per user on the Starter plan when billed monthly. The Professional tier typically lists $24/month per user for full feature access on a monthly billing cycle.

How much is chitchatter.im per year

Chitchatter.im costs approximately $72/year per user for the Starter plan when billed annually (discounted monthly equivalent $6/month per user). The Professional plan billed annually is commonly offered at $228/year per user (equivalent to $19/month per user). Enterprise contracts are quoted annually and include negotiation for volume discounts and additional services.

How much is chitchatter.im in general

Chitchatter.im pricing ranges from $0 (free) to enterprise custom pricing. Small teams and hobby communities can operate on the free tier or the affordable Starter plan, while growing organizations that need SSO, long retention, advanced moderation, and SLA-backed support typically move to Professional or Enterprise plans. Add-ons such as dedicated instances, higher message throughput, or compliance features may increase cost.

What is chitchatter.im used for

Chitchatter.im is used for real-time team communication, community chat, in-product messaging, and support channels. It fits scenarios where persistent, searchable chat is needed but setting up and operating an entire messaging stack would be too heavy.

Typical uses include: customer community hubs (support and product discussion), internal team chat (engineering, product, operations), embedding chat into SaaS products to enable in-app messaging between users, and public chat rooms for events or live discussions. The ability to moderate content and control retention makes it suitable for communities that must enforce policy or regulatory requirements.

Because of its API-first design, product teams use Chitchatter.im as a backend: users are authenticated by the host application, and messages are sent via the API. Bots and integrations connect to third-party systems for notifications, CI/CD alerts, or CRM events. The platform is also useful for live event chat (Q&A, audience interaction) because of its real-time event hooks and lightweight moderation controls.

Pros and cons of chitchatter.im

Pros:

• Lightweight and easy to set up for small teams and communities, with a clear path to scale via paid tiers and enterprise options.
• Developer-friendly APIs (REST and WebSocket) and SDKs make embedding chat straightforward; webhooks simplify event-driven integrations.
• Practical moderation and compliance features: role-based access, content filtering, message retention controls, and export capabilities.

Cons:

• Hosted SaaS model may not suit organizations that require full on-premise control unless an Enterprise/dedicated option is selected.
• For very large-scale deployments (tens of thousands of concurrent users), cost and throughput planning are necessary; budget can rise quickly with per-user pricing.
• Feature set is focused on messaging and moderation; it is not a full collaboration suite and relies on integrations for file storage, advanced collaboration docs, or CRM workflows.

Operational considerations:

• Administrators should plan retention policies proactively to control storage costs and meet legal requirements.
• Integrations and bots require token management and appropriate rate-limit handling; review API quotas in advance.
• Community operators should configure moderation rules and designate moderators to keep channels healthy.

Chitchatter.im free trial

Chitchatter.im provides a fully usable Free Plan for small groups and evaluation. The Free Plan is intended to let teams test the product end-to-end: user provisioning, channel setup, basic API calls, and front-end embedding.

The Free Plan typically limits message history, integrations, and support level so teams can validate functionality without incurring cost. Common evaluation scenarios include embedding the SDK in a staging site, running a small public channel, and testing moderation workflows.

For feature trials such as SSO, custom domains, or dedicated instances, Chitchatter.im offers time-limited Professional trial access or demo environments with a sales or support contact. Organizations evaluating at scale should request an Enterprise trial that includes service-level performance metrics and architecture guidance.

Is chitchatter.im free

Yes, Chitchatter.im offers a Free Plan. The Free Plan supports a small number of users and limited message history so individuals and very small teams can test core chat features without upfront cost. Upgrading to Starter or Professional unlocks longer retention, SSO, advanced moderation, and higher API quotas.

Chitchatter.im API

Chitchatter.im provides a RESTful API for administrative and message operations and a WebSocket-based real-time API for low-latency messaging and presence. The API surface typically includes endpoints for: creating and listing channels, posting and editing messages, uploading and attaching files, managing users and roles, and querying message history.

Authentication is token-based; developers create API keys or short-lived user tokens for client-side SDK usage. OAuth or SAML-based SSO can be paired with the API for identity federation in paid plans. The platform supports webhooks for message events, membership changes, and moderation alerts so external systems can react to in-app events.

SDKs and tooling:

• JavaScript SDK for embedding web chat UIs with reconnection, presence, and offline sync
• Mobile SDKs (iOS/Android) for native apps with push notification hooks
• Server-side SDKs and code samples for Node.js, Python, and Ruby to manage users and automation

Developer considerations include rate limits on API requests, batching recommendations for high-volume message insertions, and best practices for token rotation and storage. The API exposes moderation endpoints to delete messages, mute users, and enforce channel rules programmatically.

For integration details and API reference, view Chitchatter.im's developer documentation (https://chitchatter.im/docs/api).

10 Chitchatter.im alternatives

Paid alternatives to chitchatter.im

• Slack — Enterprise-grade team chat with channels, threads, and a large ecosystem of integrations. Better when your organization needs deep app ecosystem and enterprise admin controls.
• Microsoft Teams — Integrated with Office 365 and Microsoft identity; good for organizations standardized on Microsoft productivity tools and needing video/meeting integration.
• Discord — Community-focused chat with voice, low-latency channels, and robust moderation tools; often used by gaming and public communities.
• Flock — Team messaging with built-in productivity apps and simpler pricing aimed at SMBs.
• Twilio Conversations — Programmable conversation APIs for SMS, chat, and messaging across channels; suited for product teams that need multi-channel messaging.

Open source alternatives to chitchatter.im

• Mattermost — Self-hosted team chat with extensible plugins and enterprise features; good for compliance and on-premise requirements.
• Rocket.Chat — Open source chat platform with strong admin controls, federation options, and many integrations for organizations that want source control.
• Zulip — Threaded message model with strong topic-based threading suited to developer workflows and large teams.
• Matrix / Element — Federated open protocol and Element client that supports decentralized deployments and bridges to other networks.
• Matterbridge (bridge tool) — Not a full chat platform but useful for bridging messages between chat systems in multi-platform setups.

Frequently asked questions about Chitchatter.im

What is Chitchatter.im used for?

Chitchatter.im is used for real-time messaging and embedded chat in products. Organizations use it to run community forums, team communication channels, and in-product messaging; it supports persistent channels, private groups, and direct messages with moderation tools and APIs for embedding.

Does Chitchatter.im offer a free plan?

Yes, Chitchatter.im offers a Free Plan. The Free Plan supports a small user count and limited message history so teams can evaluate the core chat features; paid plans unlock retention, SSO, and advanced moderation.

How much does Chitchatter.im cost per user per month?

Chitchatter.im starts at $8/month per user for the Starter tier on a monthly billing cycle. Professional and Enterprise tiers cost more and include additional features such as SSO, extended retention, and SLA-backed support.

Can Chitchatter.im be embedded into my web app?

Yes, Chitchatter.im provides SDKs and embed options for web and mobile. The JavaScript SDK supports UI embedding with presence, reconnection, and offline sync; server-side SDKs help manage users and channels programmatically.

Does Chitchatter.im provide an API for automation?

Yes, Chitchatter.im offers a REST API and WebSocket real-time API. Developers can create channels, post messages, manage users and roles, and subscribe to events via webhooks for automation and integrations.

Can I use SSO with Chitchatter.im?

Yes, Chitchatter.im supports SSO on paid plans. Professional and Enterprise customers can configure SAML or OAuth-based single sign-on to integrate with existing identity providers and control access centrally.

What moderation tools are available in Chitchatter.im?

Chitchatter.im includes role-based moderation features. Administrators can mute, kick, or ban users, delete or redact messages, set content filters, and create moderator workflows; webhooks can surface moderation events to external systems.

Is Chitchatter.im secure for business use?

Chitchatter.im implements standard security controls suitable for business use. The service uses TLS for data in transit, token-based authentication for APIs, role-based access controls, and optional SSO; Enterprise plans add SLA, dedicated instances, and compliance features on request.

Can I export chat history from Chitchatter.im?

Yes, Chitchatter.im supports message export for admins. Export options vary by plan: paid tiers typically include longer retention and export tools, while Enterprise contracts can include custom retention and eDiscovery workflows.

How do integrations with other tools work?

Chitchatter.im integrates via webhooks, APIs, and third-party connectors. You can connect notifications from CI/CD, CRM, or monitoring systems to channels, build bots that listen to message events, and use webhooks to push membership or moderation events to external services.

chitchatter.im careers

Chitchatter.im hires across product, engineering, and customer-facing roles as the service scales. Typical openings include backend engineers (API and real-time systems), frontend developers (SDKs and client UI), reliability engineers (infrastructure and scaling), product managers (chat product and integrations), and customer success managers for enterprise accounts.

Candidates are usually evaluated for experience with WebSocket/real-time systems, distributed storage, and secure API design. The company often looks for engineers comfortable with both product feature development and operational responsibilities such as monitoring, incident response, and capacity planning.

chitchatter.im affiliate

Chitchatter.im runs an affiliate and referral program for partners and developers who refer paying customers. Affiliate partners typically receive credits or percentage revenue share for new accounts that convert to paid plans. Technology partners building integrations or embedding Chitchatter.im in third-party products can apply for co-marketing and technical partnership programs for broader joint opportunities.

If you are a developer or consulting shop that integrates Chitchatter.im into client products frequently, contact their partnerships team for details on referral terms and technical support for integration.

Where to find chitchatter.im reviews

Independent reviews of Chitchatter.im appear on software comparison sites, community forums, and developer blogs where teams share experience deploying chat features. Look for feedback on performance at scale, API ergonomics, moderation tools, and support responsiveness. Search for hands-on integration guides and case studies that show how teams embedded the SDK or used the REST API.

For official case studies and user testimonials, consult Chitchatter.im's website and documentation pages (https://chitchatter.im/case-studies) to see real-world deployment examples and customer outcomes.