Upvoty

What is upvoty

Upvoty is a web-based customer feedback platform built for product managers, support teams, and customer success teams who need a single place to collect, organize, and act on user requests. It combines feedback boards, vote-based prioritization, changelogs, and public roadmaps so teams can gather feature ideas from customers and convert that input into development priorities.

The product focuses on reducing noise in feedback channels by structuring incoming suggestions into topics, votes, and statuses. Instead of fragmented notes in email, chat, or spreadsheets, Upvoty provides boards and tags that make feedback discoverable and measurable. That structure helps teams estimate demand for individual features and justify roadmap decisions with customer-sourced data.

Upvoty also supports customer-facing communication: public boards let users submit and vote on ideas, a changelog surface product updates, and an embeddable widget surfaces feedback features inside an app. Those elements close the feedback loop so requesters see when items move from suggestion to development to release.

Because the platform is focused on feedback lifecycle rather than full project management, it pairs with development tools through integrations and an API. Teams typically use Upvoty alongside issue trackers and collaboration tools so product decisions can be handed off to engineering with context and customer metrics.

Upvoty features

Upvoty groups features around feedback collection, prioritization, communication, and integrations. Each area is designed to support a different stage of the customer feedback lifecycle.

Feedback boards and widgets

• Boards collect suggestions and group them by topic, product area, or customer segment. Boards support comments, attachments, and metadata fields to capture context for each idea.
• The embeddable feedback widget can be placed inside a web app or help center so users submit items without leaving the product. The widget preserves user identity when available and can surface existing suggestions to prevent duplicates.
• Anonymous submission is supported where privacy is needed, and moderation controls let teams approve or merge duplicate entries.

Prioritization and voting

• Upvoty uses a vote-based system that records the number of upvotes per suggestion. Votes are visible on public boards, allowing customers to indicate which features matter most.
• Admins can add internal scoring such as effort, impact, or revenue potential to combine customer demand with business criteria.
• Sorting and filtering by votes, status, and tags helps product managers create a prioritized backlog view.

Roadmap, changelog, and communication

• Public roadmaps expose planned, in progress, and completed items so customers can see where requests stand. Roadmaps are customizable and can be embedded on marketing or support pages.
• A built-in changelog lets teams announce releases and link them to feedback items so customers see the direct outcome of their votes.
• Email and in-app notification options enable teams to follow up with requesters when status changes or an item ships.

Administration, roles, and security

• Role-based permissions let organizations limit who can publish public roadmap items, merge feedback, or configure boards.
• Data export and CSV import simplify migration from spreadsheets or older feedback systems.
• For enterprise customers, single sign-on (SSO) and additional security controls are typically available to manage access and auditing.

Integrations and API

• Upvoty offers built-in integrations with popular tools such as Slack, Zapier, Intercom, and common issue trackers to automatically create tickets or post updates when a feedback item changes.
• An API provides programmatic access to boards, items, votes, and comments so teams can sync feedback into their internal dashboards or create automated workflows.

What does Upvoty do?

Upvoty collects customer feature requests and feedback in a structured board format, enables customers to vote on suggestions, and surfaces that data in public roadmaps and changelogs. It does not replace a full issue tracker, but it acts as the canonical source of customer intent that product teams reference when planning.

The platform converts qualitative comments into quantitative signals by counting votes, tracking request frequency, and letting teams add internal scores. This helps product managers weigh customer demand against engineering effort and business priorities.

Upvoty also provides channels for two-way communication: customers see the status of their requests and receive updates when items move through planning to release. That transparency reduces repetitive support conversations and improves customer trust.

Finally, Upvoty connects to development and productivity tools so feedback can move from a voted idea into a ticket or sprint without losing context such as customer comments, related files, and vote counts.

Upvoty pricing

Upvoty offers these pricing plans:

• Free Plan: $0/month with limitations such as a single board, limited monthly visitors, and basic widget functionality
• Starter: $15/month for a small team with a few boards, basic integrations, and widget embedding (billed monthly) — $12/month billed annually (equivalent to $144/year)
• Professional: $39/month with expanded boards, more monthly visitors, advanced branding options, and priority support (billed monthly) — $31/month billed annually (equivalent to $372/year)
• Enterprise: Custom pricing for large organizations that need SSO, dedicated support, higher usage limits, and SLA guarantees — contact sales for a quote

These tiers reflect the core breakdown by usage, board count, and support level. Check Upvoty's current pricing on their official pricing page at Upvoty's pricing tiers for the latest rates and enterprise options.

How much is upvoty per month

Upvoty starts at $15/month for the Starter tier when billed monthly. Monthly plans are useful if you want flexibility to change or cancel without committing to an annual contract.

How much is upvoty per year

Upvoty costs $144/year for the Starter tier when you choose annual billing (equivalent to $12/month billed annually). Annual plans typically include a discount that reduces the effective monthly cost and are billed as a single yearly payment.

How much is upvoty in general

Upvoty pricing ranges from $0 (free) to custom Enterprise pricing. Starter and Professional tiers cover most small to mid-market product teams, while Enterprise plans are required for high-usage or highly regulated organizations that need SSO, custom SLAs, and higher limits.

What is upvoty used for

Upvoty is primarily used to centralize and prioritize customer feedback and to communicate product roadmaps to customers and stakeholders. Product managers use it to collect ideas, rank them by public votes, and make roadmap decisions backed by customer demand.

Support and customer success teams use Upvoty to reduce repetitive tickets by directing users to existing suggestions and presenting status updates that show when issues are being worked on or released. This reduces follow-up volume and improves transparency.

Marketing and sales teams use public roadmaps as a conversation starter with prospects and to demonstrate a clear product direction. Roadmaps and changelogs can also be embedded in documentation or marketing sites to show momentum.

Developers and engineering managers use Upvoty as an input into sprint planning: top-voted items are exported or linked to issue trackers so teams understand customer impact and context when building features.

Pros and cons of Upvoty

Pros:

• Consolidates scattered feedback into searchable boards so product teams work from a single source of truth.
• Vote-based prioritization provides a customer-sourced signal for feature importance and demand.
• Public roadmaps and changelogs improve transparency and reduce repetitive support questions.
• Integrations and an API let teams connect feedback to issue trackers and automate workflows.

Cons:

• Upvoty is focused on feedback and roadmap communication rather than full project management, so engineering teams still need a separate issue tracker for execution.
• Teams with complex scoring or multi-dimensional prioritization frameworks may need to maintain additional internal fields or spreadsheets to supplement Upvoty's built-in voting model.
• Public voting can bias decisions toward the most vocal or visible customers rather than the highest-value accounts; product managers must overlay business context to avoid misprioritization.

Upvoty free trial

Upvoty typically offers a free tier and a time-limited free trial of paid features so teams can test boards, widgets, and roadmap embedding before purchasing. The free tier allows small teams to evaluate the core workflow, while trialing a paid tier demonstrates higher visitor limits, more customization, and advanced integrations.

During trial periods, you can set up multiple boards, embed the feedback widget, and test integrations with Slack or Zapier to see how feedback flows into your existing systems. Admins should use the trial window to simulate real usage patterns that match their expected traffic and number of contributors so they can choose the right plan.

To start a trial or confirm current trial terms, view Upvoty's official trial and signup options at Upvoty's pricing tiers.

Is upvoty free

Yes, Upvoty offers a free tier suitable for very small teams or solo founders. The free tier includes basic board functionality and the embeddable widget but has limits on the number of boards, monthly visitors, and integrations. For increased limits and advanced features you would upgrade to a paid plan.

Upvoty API

Upvoty exposes an API that allows teams to programmatically read and write boards, suggestions, votes, and comments. The API is commonly used to:

• Sync feedback into analytics or BI tools so product decisions can be reported alongside revenue or usage metrics.
• Create feedback items from other sources (support tickets, in-app forms, or CRM entries) to keep a single canonical source of customer requests.
• Export vote counts and item metadata for machine learning models or internal scoring systems.

Authentication and rate limits are documented on Upvoty's developer resources. Developers typically authenticate with an API key and use RESTful endpoints to fetch lists of boards, retrieve suggestion details, and post comments. For integration examples and the full API reference, consult Upvoty's developer documentation on programmatic access to boards and items for details on endpoints, authentication, and usage patterns.

10 Upvoty alternatives

• Canny — Feedback and roadmap tool with in-app widgets and SSO for enterprise customers.
• Productboard — Prioritization and roadmapping platform that connects feature ideas with product strategy and user signals.
• UserVoice — Longstanding feedback management system focused on enterprise customers and customer success workflows.
• Feature Upvote — Lightweight voting boards aimed at small teams and open-source projects.
• Nolt — Simple feedback boards with embeddable widgets and email notifications.
• Slab — Knowledge base with integrations that some teams combine with feedback tools for documentation-driven workflows.
• Aha! — Roadmapping and strategy software that includes idea management for product teams.
• Trello — Flexible board-based task tool that can be adapted for feedback collection with custom fields and plugins.
• Zendesk — Support platform with community forum features used to collect user suggestions and votes.
• Notion — All-in-one workspace that some teams configure to collect and prioritize feedback alongside documentation.

Paid alternatives to Upvoty

• Canny: Offers advanced analytics and enterprise features for managing high volumes of feedback. It includes SSO, deeper integrations, and richer segmentation for customer feedback.
• Productboard: Designed for product teams that need to link user feedback directly to product strategy and feature prioritization. It includes advanced roadmap views and scoring models.
• UserVoice: Enterprise-focused tool with robust moderation, account management, and custom integrations for large customer bases.
• Aha!: Roadmapping platform that combines idea management with strategic planning tools, especially suited for larger product organizations.
• Zendesk: While primarily a support system, Zendesk Guide and community features can be used to collect and moderate customer suggestions with workflows tied to tickets.

Open source alternatives to Upvoty

• Fider: Open source feedback tool that provides idea boards and vote-based prioritization you can self-host for full control.
• CORTEX (community projects): Various community-driven projects and plugins can be assembled into a feedback system using open-source components.
• Open-source forum platforms (Discourse): Discourse can be configured for feature requests and upvotes with plugins and category settings to emulate a feedback board.
• Glitch-based or custom-built solutions: Many teams build a lightweight feedback collector using open source frameworks to meet custom data or privacy requirements.

Frequently asked questions about Upvoty

What is Upvoty used for?

Upvoty is used for collecting and prioritizing customer feedback. Product and support teams collect suggestions, let customers vote, and publish roadmaps to communicate status. It serves as the canonical record of incoming feature requests and their relative demand.

Does Upvoty integrate with Slack?

Yes, Upvoty integrates with Slack. You can send notifications to channels when new suggestions are posted or when statuses change, allowing product and support teams to stay informed without leaving their existing communication workflows.

How much does Upvoty cost per user?

Upvoty starts at $15/month for the Starter tier when billed monthly, but pricing is generally based on plan features and usage limits rather than per-user fees. Enterprise plans are custom-priced based on volume and security requirements.

Is there a free version of Upvoty?

Yes, Upvoty offers a free tier. The free tier includes basic feedback board functionality and a single embeddable widget but has restrictions on boards, visitor limits, and integrations compared to paid tiers.

Can Upvoty be used for internal feedback collection?

Yes, Upvoty supports internal and private boards. Teams can create private boards for employee or beta feedback and control access through roles or SSO, keeping sensitive conversations out of public view.

Does Upvoty provide a public roadmap?

Yes, Upvoty includes public roadmap and changelog features. You can publish the status of ideas and releases to a customizable roadmap page that customers and stakeholders can browse or embed on external sites.

Can I import data into Upvoty from Excel or spreadsheets?

Yes, Upvoty supports CSV import. Teams migrating from spreadsheets can import suggestions and basic metadata to reproduce existing feedback collections and preserve historical context.

How secure is Upvoty for enterprise use?

Upvoty supports enterprise security features. Higher-tier and enterprise plans commonly include SSO, account provisioning, and audit capabilities; for full details on certifications and compliance, review their security documentation and enterprise offering.

Does Upvoty have an API for custom integrations?

Yes, Upvoty exposes a RESTful API. The API allows reading and writing boards, suggestions, comments, and votes so teams can integrate feedback into analytics pipelines or automate ticket creation in issue trackers.

How do I choose between Upvoty and alternatives like Canny or Productboard?

Choose based on scale and workflow needs. Upvoty is well-suited to teams that need straightforward boards, public roadmaps, and a clear upvote model. If you require deep strategy alignment, advanced customer segmentation, or enterprise-grade governance, consider comparing feature sets with platforms such as Canny or Productboard and reviewing their integration and security pages.

upvoty careers

Upvoty hires across roles in product, engineering, customer success, and growth. Teams typically look for experience in SaaS product development, user experience, and developer tooling. Review the company’s careers page or LinkedIn for current openings and details about benefits, remote options, and team composition.

upvoty affiliate

Upvoty offers partnership and referral programs in some regions; check their sales and partner pages for up-to-date affiliate or reseller arrangements. Affiliate programs commonly provide referral links, partner dashboards, and co-marketing resources for agencies and consultants.

Where to find upvoty reviews

You can find user reviews and ratings for Upvoty on software directories and review platforms such as G2, Capterra, and Trustpilot. Search for comparative feature reviews and customer testimonials to understand real-world usage, common compliments, and recurring criticisms.