Net Promoter Score (NPS) & CSAT Platforms

SurveySensum is a customer experience (CX) and survey platform for product teams, customer success, and marketing. It provides survey collection across web, email, and in-app channels, automated analytics (NPS, CSAT, CES), sentiment and text analysis, and workflow automation to route feedback to the right teams. The platform is aimed at organizations that need continuous feedback loops, product improvement signals, and closed-loop resolution processes.

Customer success and product adoption platform for subscription and SaaS businesses. ChurnZero provides real-time usage tracking, automated customer segmentation and playbooks, health scoring, in-app engagement, and integrations with CRMs and billing systems to help customer success, product, and account management teams reduce churn and grow recurring revenue.

Customer feedback platform that collects one-click CSAT from support tickets and teams using helpdesk integrations; built for IT service desks, MSPs, and support teams that want simple, measurable satisfaction data tied to agents and tickets.

Customer satisfaction (CSAT) survey platform for support teams, product managers, and SaaS companies. Simplesat collects short, contextual feedback via email, chat, or embedded widgets and routes results into helpdesk, CRM, and analytics tools for SLA tracking, quality assurance, and product insights.