Best Ticketing, customer support, helpdesk Softwares

ca.com (CA Technologies, now part of Broadcom) provides enterprise software for IT operations, security, application delivery and DevOps. It targets large organizations and service providers that require scalable tooling for mainframe and distributed environments, application performance, identity and access management, and infrastructure automation.

BMC is an enterprise-focused IT service management (ITSM), IT operations management (ITOM), and workload automation platform aimed at large IT organizations, service providers, and enterprises running hybrid cloud or mainframe infrastructure. It provides ITSM, AIOps, automation, and orchestration capabilities to manage incidents, assets, services, performance, and batch workloads across on-premises and cloud environments.

News and insight platform focused on concise, data-driven reporting for UK and international audiences. Designed for readers, corporate subscribers, and organisations that need curated briefings, licensed content feeds, and API access to headlines and topical reporting.

Atlassian provides a suite of team tools — including Jira, Confluence, Bitbucket, and Trello — for software development, IT service management, content collaboration, and workflow automation. It is aimed at software teams, IT teams, product managers, and organizations that need structured issue tracking, documentation, source control, and cross-team collaboration at scale.