A curated collection of the best tools for embedding real-time chat widgets on websites to communicate with visitors, handle support and sales inquiries, capture leads, and route or log conversations into CRMs and helpdesk systems.
Live-chat and conversion services that keep website visitors engaged and turn inquiries into customers
Website widget Live Chat Software
Real-time visitor engagement and chat support platform for sales and support teams. WebsiteAlive provides live chat, proactive messaging, managed operator services, and integration options for businesses that want to reduce response time, capture leads, and increase conversions from website traffic.
On-premise and cloud help desk software for email-based customer support and knowledge base management
Website widget Live Chat Software
HelpSpot is a help desk and customer support platform for small to mid-size teams that need email-driven ticketing, a shared inbox, and a knowledge base. It supports both cloud-hosted and self-hosted deployments and is designed for teams handling customer email, internal IT requests, and support workflows.
Multi-channel shared inbox and customer messaging platform for small to mid-size support teams
Website widget Live Chat Software
Casengo is a multi-channel customer service platform that centralizes email, messaging apps, social channels and live chat into a single shared inbox for support teams and e-commerce merchants. It’s designed for teams that need to manage conversations from multiple channels, assign and collaborate on tickets, automate routine replies, and measure support performance.
Real-time website chat and digital customer engagement tools for sales and support teams
Website widget Live Chat Software
Live chat and digital engagement software for customer service, sales teams, and support centers. Velaro provides configurable chat widgets, routing, analytics, and integrations to connect web visitors with agents and back-end systems.
Cloud-based live chat and customer messaging platform for support and sales teams seeking real-time customer engagement.
Website widget Live Chat Software
Boldchat is a cloud-based live chat and customer messaging platform designed for support, sales, and customer success teams. It provides real-time chat, chatbots, proactive messaging, reporting, and integrations with CRM and support systems to help teams handle conversations across web, mobile, and messaging channels.
Low-code integration and automation for connecting business systems and automating workflows
Website widget Live Chat Software
Cloud-based integration and automation platform for mid-market and enterprise teams to connect SaaS applications, automate data flows, and build low-code orchestration across sales, marketing, and operations.
In-browser customer chat and messaging designed for fast, context-rich customer support
Website widget Live Chat Software
Live chat and messaging software for customer support teams and websites. Zopim provides in-page chat widgets, agent routing, chat transcripts, and integrations for sales and support teams that need real-time visitor engagement and simple reporting.
Live chat and conversational engagement for sales and support teams
Website widget Live Chat Software
Live chat and conversational engagement platform for customer-facing teams. Snapengage connects website chat, messaging apps, and contact center workflows to capture leads, route conversations, and integrate chat interactions with CRMs and support tools.
Unified website messaging and support tools that combine live chat, voice, and helpdesk workflows for customer-facing teams.
Website widget Live Chat Software
Live chat and helpdesk platform for website support, sales chat, and multichannel customer service. ClickDesk is designed for small-to-medium businesses and teams that need integrated chat, voice calling, and ticketing from a single pane of glass.
Multi-channel live chat and customer messaging platform for sales and support teams
Website widget Live Chat Software
Live chat and customer messaging platform for small-to-medium businesses and contact centers. Jivochat centralizes website chat, messaging apps, email and phone callbacks so sales and support teams can respond to visitors in real time and track conversations across channels.
Integrated customer messaging and helpdesk platform for e-commerce and support teams
Website widget Live Chat Software
Reamaze is a cloud-based customer messaging, helpdesk, and live chat platform designed for e-commerce teams, support agents, and small to mid-size businesses. It centralizes email, social messages, chat, and knowledge base content, and includes automation, routing, and analytics to manage customer conversations across channels.
Unified help desk and live chat software for multi-channel customer service teams
Website widget Live Chat Software
LiveAgent is a cloud-based help desk and customer service platform for support teams and small-to-medium businesses. It centralizes email tickets, live chat, calls, social messages, and knowledge base articles into a single interface to reduce response time, track SLAs, and provide analytics for support operations.